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Reviews of Rockhampton Retreat Guest House

3 out of 5
Rockhampton Retreat Guest House
24 Stillwell Road, Constant Spring, Kingston

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2021

10/10 Excellent

Roderick

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really nice place, that staff was super helpful and the place was quiet and clean,i will definitely be staying here going forward, was up in the hill and very quiet
Stayed 2 nights in Feb 2020
Response from D.R. on 2 Mar 2020
Thank you for coming, we hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, i wouldn't hesitate to recomend this place to anyone, my experience was wonderful, place was clean and peaceful.
Stayed 4 nights in Jan 2020
Response from D.R. on 28 Jan 2020
Thank you for your review, we're glad you enjoyed your stay.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 3 nights in Nov 2019
Response from D.G. on 12 Jan 2020
Thank you for your review, we're glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome 😎
Beautiful Place, I enjoyed my stay! Only comment is the pool had a lot of debris can be cleaned more frequently.
Stayed 6 nights in Jun 2019
Response from D.R. on 16 Jun 2019
Thank you for your feedback, hope to see you again soon.

8/10 Good

LaRita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples Retreat for sure
Was not what I expected but turned out great. From check in to check out we were assisted timely. Dwayne was great responding to us by email with questions we had. Upon arrival be prepared with your food, drinks and bug spray (mosquito). We weren’t at all but Dave was nice enough to take us back down the mountain to get what we needed. Dawn was very accommodating and made sure we had everything we needed. This place is certainly not for a family, but a couple trying to get away to seclusion “Oh Yeah” . Also there were spectacular views 😊
Stayed 1 night in Jun 2019
Response from D.R. on 11 Jun 2019
Thank you, hope to see you again soon

8/10 Good

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
This property was nice! Amazing views... the staff were very friendly and more than accomodating. The pool was nice and relaxing. Will be back for sure!
Stayed 2 nights in May 2019
Response from D.G. on 21 May 2019
Thank you for your review, hope to see you again soon.

8/10 Good

Shon, Ft. Lauderdale, FL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house is situated in the mountains and offered the most spectacular views of Kingston...we loved it! The staff was wonderfully accommodating and made you feel welcomed and at home. The property has been renovated and is still undergoing upgrades but that didn't stop us from enjoying every bit of the house. The other house guest were super friendly and a comradery was formed. We will definitely be staying here the next time we visit.
Stayed 4 nights in Mar 2019
Response from D.R. on 20 Mar 2019
Thank you for your feedback, hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of the place Dawn was very helpful. The rooms was very clean I will recommend this place and I will definitely stay again.
Stayed 1 night in Feb 2019
Response from D.G. on 9 Mar 2019
Thank you, we're happy you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay! Reasonably Priced!
Nice size clean rooms with good facilities. Nice location with beautiful views and 2 minute drive from shops and supermarket. Friendly and helpful staff. Very safe with good security. This is my second time visiting and I would come back again!
Stayed 4 nights in Nov 2018
Response from D.R. on 4 Dec 2018
Thank you for your feedback, we're happy you enjoyed your stay.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2018
Response from D.R. on 4 Dec 2018
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018
Response from D.R. on 4 Dec 2018
Thank you for your feedback.

10/10 Excellent

Flex, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and comfortable with friendly staff. Clean with amazing view, very quite area
Stayed 7 nights in Nov 2018
Response from D.R. on 28 Nov 2018
Thank you for your review, we look forward to seeing you again in the future. Regards

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the fact that I was able to cook a meal and my family was able to enjoy themselves with me,and i saw the sun coming up over the mountain was awesome.....however it was perfect and comfortable for me......next year God's willing I'm taking my family for a family reunion....peace.
Stayed 5 nights in Oct 2018
Response from D.R. on 20 Nov 2018
Thank you for your visit, we hope to see you again soon.

8/10 Good

Loretta

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok stay
Bed was not the best ms. Dawn was very nice and welcoming. Had a pipe burst in the bathroom
Stayed 4 nights in Oct 2018
Response from D.R. on 20 Nov 2018
Hope to see you again soon. Thanks

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A lot to be desired
The architecture seems to be an afterthought
Stayed 4 nights in Sep 2018
Response from D.R. on 28 Nov 2018
We are sorry you weren't satisfied with our service, thanks again for your feedback. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It felt like home. The views from the hill was wonderful and the hotel itself was really nice and comfortable.
Stayed 4 nights in Aug 2018
Response from J.G. on 29 Aug 2018
Thank you for coming, hope to see you again soon.

2/10 Terrible

Paul, New York

Disliked: Staff & service, property conditions & facilities, room comfort
Beautiful view....Terrible service. No towels; no toilet paper, poor cable reception. A total misrepresentation about breakfast being included or even available.
Stayed 5 nights in Aug 2018
Response from J.G. on 13 Aug 2018
Thank you Mr. Williams for your feedback and we apologize if your expectations were not met, as we strive to ensure that all our guests have a comfortable stay at our guest house. Toiletries are provided in each and every room for all our guests. As stated on the website, breakfast is not included in our rates but can be purchased at an additional cost. Again, sorry if your expectations were not met and we are always making improvements and upgrades to the services we offer. Thank you

10/10 Excellent

Uros, São Paulo, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel and wonderful staff! I would definitely go back and recommend it to my friends and family.
Stayed 4 nights in Aug 2018
Response from D.B. on 10 Aug 2018
Thank you for your feedback, we look forward to seeing you again soon. Regards

4/10 Poor

Alexander, Guatemala

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel was really nice, they play reggae music on the living room área wich made it confortable..has a Great View, the Pool is nice there is a Kitchen you can use for cooking..the Only problem we had is that we arribed like at 8 pm and there was no room for us available and we had to wait a long time for her to give us one, when we finally got one there was only one bed and we paid for a room with 2 beds and the laddy said that there was an issue but one of us can sleep on the couch and she will transfer the extra money we paid for the room that btw we never got back..then when we decided to use the bathroom is was dirty the shower and the sink had someones hair allover wich made it gross and unusable..also on the bottom of the bed we found someones sock and a lot of dust....
Stayed 1 night in Jul 2018
Response from J.G. on 10 Aug 2018
We are sorry for your dissatisfaction with the room you were given. Management and staff will ensure that rooms are clean and all amenities provided. We are working diligently to correct any issues that guest may have during their stay and are grateful for your astute feedback. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping centers, nice staff ...great accommodations
Stayed 19 nights in May 2018
Response from DG on 5 Jul 2018
Thank you for visit, we are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

clinton , Indiana state

Liked: Cleanliness, staff & service, room comfort
It was great wonderful vew ! Love it..
The experience was awesome!! We enjoyed it a great deal
Stayed 13 nights in Dec 2017

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View
Excellent service, the wellcome was very great,excellent view and the place was very clean and peaceful.
Stayed 6 nights in Dec 2017

8/10 Good

Joyce, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff lovely location
Dawn who works here is amazing very friendly and accommodating. Definitely will stay here again on my next trip to Jamaica.
Stayed 7 nights in Dec 2017

8/10 Good

Tracyann, Miramar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay and my room was large and clean.I had my own fridge and the owner was wonderful.The house was nicely decorated.The Location of the house was great. However, the property is still under some construction.I would definitely go back...
Stayed 1 night in Jul 2017

10/10 Excellent

Lenox

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Getaway!
Outstanding view and the service was excellent. Staff really made sure you were comfortable and cater to ur every need.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping area
I had a wonderful time I felt at home the staff was friendly and helpful the place was clean and very big.i was sorry I had to leave when I did but I think I'll be going back soon.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous view overlooking the city
It is a very large, beautiful single family home turned in to lodging with multiple bedrooms with their own bathrooms. It has a nice, relaxing atmosphere - a lovely place to stay, I would definitely go back.
Response from General Manager on 16 Feb 2017
Thank you and we are glad you enjoyed your stay. Please come back soon. Regards

10/10 Excellent

Mr. Ward, fortlauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
A home away from home close to shopping centers really nice Mr gordon is pro in hospitality There a is huge ball room perfect for wedding reception and party
Response from Management on 27 Nov 2016
Thank you, we are glad you enjoyed yourself. Hope to see you again soon.