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日落酒店的評價

2.5 out of 5
日落酒店
1a Altamont Crescent, Kingston, St. Andrew

評價

7.0

不錯

10 分評分，優異；68 則評價中有 20 則" "
8 分評分，不錯；68 則評價中有 18 則" "
6 分評分，一般；68 則評價中有 12 則" "
4 分評分，欠佳；68 則評價中有 11 則" "
2 分評分，很差；68 則評價中有 7 則" "

7.6/10 

整潔度

8.4/10 

職員與服務

5.8/10 

設施服務

6.6/10 

住宿狀況

6.6/10 

環保程度

評價

6/10 一般

Xena

伴侶同遊, 商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
If your looking for somewhere just to spend the night.don’t get me wrong staffs was nice after all and the hotel was clean , it just need to be renovated in some how . I was a bit upset the first night but I was gone for the day , it was only for the sleeping 😴.
於 2024 年 4 月住了 3 晚

8/10 不錯

Rudolph

讚好：整潔度、職員與服務和住宿狀況
My stay was comfortable. The surrounding areas were quiet and the room was clean. The only issue I noticed was that the toilet was not properly secured to the floor, but I forgot to notify them before leaving.
於 2024 年 4 月住了 1 晚

6/10 一般

jullett

讚好：整潔度
於 2024 年 4 月住了 5 晚

4/10 欠佳

Stacia

於 2024 年 4 月住了 1 晚

10/10 優異

Henswhyte

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful place
於 2024 年 4 月住了 7 晚
Management 於 2024年4月13日的回應
Thank you so much.

10/10 優異

Raj

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice caring people. Very understanding and accommodating. Raj.
於 2024 年 3 月住了 7 晚
Management 於 2024年3月28日的回應
Thank you. We are happy you had a good experience

10/10 優異

Relana Charelle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Management 於 2024年3月18日的回應
Thank you so much for your review. We are happy you were satisfied with the accommodation.

2/10 很差

paula

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The property looks good from the outside. The room was dirty the furniture was old and in bad condition. The washroom was disgusting I wouldn’t even make my dog stay there.i was so so hurt I cried and checked out first thing in the morning. One positive thing the staff were friendly and the manager understood what I was going through and gave me a refund
於 2023 年 12 月住了 27 晚

8/10 不錯

Srikanth

讚好：整潔度、職員與服務和住宿狀況
Good decent place
於 2023 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Andreas

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Thanks for all - pleasure to be your guests We were really good These days cause of Ur nice Sympathic way to Communicate with us
於 2023 年 11 月住了 2 晚

8/10 不錯

Carol

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
👍
於 2023 年 8 月住了 6 晚
Management 於 2023年9月5日的回應
thank you

2/10 很差

Novelett

親子同遊
不滿：設施服務
The property is
於 2023 年 8 月住了 1 晚

10/10 優異

Monoo

於 2023 年 7 月住了 10 晚
Management 於 2023年9月5日的回應
Thank you so much

4/10 欠佳

HL

於 2023 年 7 月住了 1 晚
Management 於 2023年9月5日的回應
I am sorry you did not enjoy your stay.

10/10 優異

jullett

於 2023 年 7 月住了 3 晚
Management 於 2023年9月5日的回應
Thank You so much

6/10 一般

Marcia

親子同遊
讚好：整潔度和職員與服務
The breakfast is no good. Toilets clogged, Ants, microwave have to be requested and has a loud disturbing noise. The staff was very good pleasant.
於 2023 年 7 月住了 3 晚
Management 於 2023年9月5日的回應
I am sorry you did not enjoy the breakfast. We will speak with the restaurant we contract with. Thank you for your visit

4/10 欠佳

VIVIA

商務旅客
不滿：職員與服務、設施服務和住宿狀況
Extremely disappointing - No iron, no microwave very basic. - Firstly, the property advised that they will not honor the reservation because of the demand for the period I was scheduled to travel. However, fantastic, my reservation was not canceled. - Secondly, despite the picture of breakfast being misleading, there was not a microwave or offering of food available on the property. - Thirdly, I asked for a kettle. Staff responded, "I can give you some hot water. I can warm some in a cup in our microwave. Do you have a cup. - Strangely, upon my arrival, I was asked to wait until the following day for checking services because only the owner could handle the accounting. Staff was very ineffective with service provision and know how on accommodating guests. Therefore, based on the lack of basic amenities, the willingness for the property to not honor reservations due to possible demands of last minute travels and to benefit from charging an more per night for the accommodation I would recommend that you and future travelers skip this option. If you only desire a bed a place to shower, feel comfortable booking to stay with this property. However, if you are needing or wanting ANYTHING more, skip staying at Sunset Inn Hotel of Kingston, Saint Andrew, Jamaica.
於 2023 年 4 月住了 7 晚

4/10 欠佳

IVAN (MIAMI BEACH)

商務旅客
不滿：整潔度、設施服務和住宿狀況
The entrance was always locked, takes time for the staff to go and open it. Not good deal for the price and what you get. Old property and precarious.
於 2023 年 2 月住了 2 晚

2/10 很差

tanya

多人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The first room was dirty , ants was all over the bed and bathroom . I booked a two bed room got one full bed the agent said they were sold out . The next night the agent was a bit more friendly but the room was terrible . Would not stay there again .
於 2023 年 2 月住了 3 晚
management 於 2023年2月9日的回應
Sorry again for the ants and the room you were moved to went without incident.

8/10 不錯

Codey

於 2022 年 12 月住了 1 晚

8/10 不錯

Candice

於 2022 年 8 月住了 1 晚

10/10 優異

Althea

家人同遊
讚好：整潔度、職員與服務和客房舒適度
A lovely welcoming stay!
The lady on the desk was really welcoming. She had a lovely manner. The other staff were accommodating. We felt safe. It was good that there was a fridge where foods and snacks were on sale. Breakfast was good and was delivered to the room on time. There was a telephone in the room so we could communicate with them.
於 2022 年 8 月住了 3 晚
Management 於 2022年8月11日的回應
Thank you for sharing your experience. We hope to see you again in the future

4/10 欠佳

Cedric (teaneck)

讚好：整潔度和住宿狀況
不滿：設施服務
I'm glad for the opportunity to give my opinion. The entire staff that I met were very courteous and my opinion of the place stops there. Because delays in Flight and car rental, I got to Sunset Inn at 9:00pm. First, there were record of my reservation. I had to dick up my printed record and my phone confirmation. Then my room was not what I requested. I rested and paid for two beds. I was so tired I settled and went to bed. Two days before my time was up I back at 4.00pm and my room was not cleaned. I figured, because I was staying longer than the rest of customer, I wasn't the highest priority. But when I returned later in the night nothing was done. No soap to shower with and the garbage baskets were not emptied. My recommendation is, for the price, a one night stay yes. If more than two or three days check out somewhere else.
於 2022 年 8 月住了 6 晚

8/10 不錯

Tyronne

讚好：住宿狀況
Good Service
Comfortable stay. Good nights rest but mattress has a sink so pain in back when getting ready to rise from bed.
於 2022 年 7 月住了 2 晚
Management 於 2022年8月4日的回應
i am sorry to hear about your discomfort. We will change mattress immediately.

6/10 一般

Ricardo

於 2022 年 7 月住了 1 晚

10/10 優異

marcus

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 3 晚

6/10 一般

Yvonne

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
You get what you pay for
The place is needed of repairs and upgrades when i laid in the bed this was what i saw on the ceiling. The staff was very friendly and accommodating.
Whole in the ceiling
於 2022 年 7 月住了 1 晚

6/10 一般

Aretha

讚好：職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 2 晚

4/10 欠佳

Marcia

於 2022 年 6 月住了 1 晚
Management 於 2022年6月27日的回應
I am sorry you were not happy with your stay.

6/10 一般

Jacqueline

家人同遊
讚好：職員與服務
Great customer service at check in. Very basic hotel but in fabulous location. It was ok for a night or 2.
於 2022 年 4 月住了 1 晚
Management 於 2022年5月1日的回應
Thank you for your business

4/10 欠佳

Cristina

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Pillows are made of plastic. Bed is not very comfortable and had ants when we arrived. Reception was not clear in the breakfast and finally we did not have any as we needed to move on.
於 2022 年 4 月住了 1 晚
Management 於 2022年4月11日的回應
I am sorry the bed was not comfortable and you missed breakfast. The plastic was the pillow protectors, I am sorry for the confusion.

10/10 優異

Xiomara

親子同遊
讚好：整潔度、職員與服務和住宿狀況
la atencion
於 2022 年 4 月住了 1 晚
Management 於 2022年4月10日的回應
Thank you so much for your review. We are happy you were pleased with your stay. Please come again soon. P

8/10 不錯

Rebekkah

讚好：整潔度、職員與服務和客房舒適度
It was a good stay it had a nice room and amenities. The shower was leaking and that was the only complaint i had.
於 2022 年 3 月住了 3 晚
Management 於 2022年4月4日的回應
Thank you for your patronage. Will have show fixed immediately

4/10 欠佳

ASHLEIGH

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The room was disappointing. The ac unit made alot of noise. The place could be cleaner. There was a lizard in the cupboard in the room. The pillows were very hard. Overall it wasnt my best stay.
於 2022 年 3 月住了 1 晚
Management 於 2022年3月21日的回應
I am sorry to hear about your experience. Please contact the manager on duty to see how we can make it up to you.

10/10 優異

Mette Ehlers

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value for money and the best service from the women handling the place.
於 2021 年 12 月住了 1 晚
Management 於 2021年12月31日的回應
Thank you for your review. We are happy you were pleased with your stay. Hope to see you again in the future. Happy new year.

6/10 一般

Dawson

商務旅客
於 2021 年 12 月住了 1 晚
Management 於 2021年12月31日的回應
Thank you for staying at our facilities. Happy new year

2/10 很差

Maria

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Infested hotel
This hotel has a great location but that’s about it. We booked a 2 night stay and we could not endure the first night we left before 6am. In our room Our luggages and toddler shoe was attacked by a swarm of roaches. We could not tell where they were coming from but they were all over over stuff. We had to start using our shoe to kill roaches instead of getting sleep. When we could have overlooked the old discolored sheets the dated room, dirty and smelling curtain, no towel in the bathroom and a random red used bath rug the infestation was a deal breaker. This hotel should not host anyone. Seems like its a hotel for the shady kind and nothing to host any half decent person. Anyone interested to stay here I recommend spend a bit more and stay somewhere else. I would not recommend this place to anyone. I think any good review for this hotel must be fake.
於 2021 年 12 月住了 2 晚
Management 於 2021年12月20日的回應
I am very concerned about your experience. This is the first we are hearing of any issues with insects. Could you please contact us to discuss how we can compensate you for your experience. We will definitely take the necessary actions to resolve this issue

6/10 一般

Paul

於 2021 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
staff and location
於 2021 年 7 月住了 9 晚
Management 於 2021年8月3日的回應
Thank you for your business. Hope you will come to visit again.

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好：整潔度和職員與服務
Breakfast was good. The staff especially Nichole was very attentive and provided excellent service.
於 2021 年 7 月住了 10 晚
Management 於 2021年7月20日的回應
Thank you for your business. We are very happy you are enjoying your time with us. Safe travels.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We loved the energy and efficiency of the staff. Nichole was the work horse of the group. She did a excellent job in providing for our needs.
於 2021 年 7 月住了 6 晚
Management 於 2021年7月20日的回應
Thank you for your business. We are very happy you enjoyed your stay. Safe travels

2/10 很差

真實旅客

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 8 月住了 11 晚

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Like everything about sunset inn hotel and would go back
於 2019 年 11 月住了 4 晚
Management 於 2019年12月5日的回應
Thank you for your review. We loved having you stay at the property. Hope to see you again in the near future

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This Property is not a hotel and should not be listed as such. It does not have any basic amenities (Restaurant, bar . etc) and it was vastly overpriced for what it offers. On two occasions, the housekeeping staff came to my room after 5:00 pm, asking me if I did not need "room service". At that time, with no bar or restaurant or pool to pass the time by, it made no sense. The location of the hotel also was not conducive with talking a lat evening walk while the room is cleaned.
於 2019 年 8 月住了 4 晚

8/10 不錯

真實旅客

親子同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
The staff at the hotel served my breakfast at the time i requested and also called me a taxi cab at the time i requested. The staff was also helpful with my bags in loading them in the taxi.
於 2019 年 5 月住了 1 晚
NY 於 2019年6月5日的回應
Thank you for your feedback! We are happy you enjoyed your stay with us and we were able to assist you with all of your needs. Safe travels! We look forward to seeing you again.

10/10 優異

Karen (Orlando Florida)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very professional and friendly,the supervisor she was the best,I have been staying there for 4 yes now two times per,,I wouldn't want to go nowhere else to stay,I feel like I'm at home,
於 2019 年 5 月住了 4 晚
Management 於 2019年5月14日的回應
Thank you for your wonderful review. We hope to see you for many years to come.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient location. Easy access to New Kingston. Need more amenities like a bar and iron in each room.
於 2019 年 4 月住了 5 晚
NY 於 2019年5月7日的回應
Thank you for your feedback! We hope to see you again soon!

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和職員與服務
It would be nice to have amenities, but the staff is very helpful . It would be nice to have restaurants close by or have a restaurant in the hotel.
於 2019 年 4 月住了 2 晚
NY 於 2019年4月27日的回應
Thank you for your feedback we are working hard to hear all of customers and their suggestions. We are working on fixing them.

8/10 不錯

luis fernando

讚好：整潔度和職員與服務
Sunset
bien solo parad dormir
於 2019 年 3 月住了 1 晚
management 於 2019年4月10日的回應
Thank you for your review. Hope to see you again soon. Have a good day