Kinugawa Onsen Business Hotel

"Excellent servuce"

"The room was beautiful, the best hotel we stayed at in Japan. There was a private onsen in the suite. The massage chair seemed old and not in keeping with the high quality of everything else. Definitely would highly recommend"

"**FOR AMERICANS** This is the real experience and extremely authentic. If you are looking for a true traditional Japense onsen, this is for you. Also, be aware that this is not in Nikko proper - and a bit tricky to get to - you need to take a Tobu Nikko train from Nikko to Kinugawaonsen Station.Be aware that the staff speaks VERY limited English so try to communicate with them ahead of time to plan. They are so kind and helpful and will pick you up from the train station or take you to nearby sites. We did a beautiful hike at a national park nearby and the foliage was beautiful. The food is amazing and included in the price of your stay. This is the real deal - traditional breakfast and dinner with many courses. All the guests were Japense and the onsen was gorgeous and very clean. This is an experience we will never forget and we are so greatful for our time there. "

"Kinugawa Kanaya Hotel is an incredible property with unparalleled Japanese hospitality. The stunning surroundings are matched by the dedication of the staff, especially Moeka, who was exceptionally personable and professional. Her service made my stay unforgettable. Highly recommend this gem to anyone visiting the area!"