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"Wonderful Onsen bath, friendly staff and yummy bowl of ramen compliments of the hotel. "

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"right next to the bus station to the airport"

"Ocean view room and near seaside attractions. "

"Solid hotel with outstanding customer service. The beds were a bit hard but overall would stay again!"

"スタッフが不機嫌な声だった。 お風呂、トイレ髪の毛落ちてて 気持ち悪かった。"

"parking was pretty easy and staff was amazing."

"When we arrived to check in at the hotel, there was already a different customer in the room. When we went back to the main lobby, we had to wait in the lobby for over an hour before the staff got us a room. They did not provide updates either. They just asked us to wait. Any update they did provide to us was provided in Japanese and they clearly knew that I could not understand Japanese. Overall, the staff worked urgently to fix the issue, but it was not clear what they were doing and it...

"Free parking, place is clean, walk around 10mins to JR Station "

"Like all hotels in this chain it was spotlessly clean and only a ten minute walk from the station. The breakfast, however, didn't live up to expectations."

"I stayed 3 nights for a conference in Shimonoseki. The hotel is clean, has all the amenities I need, and the onsen was a plus. Hotel provides pyjamas and all sorts of skin care products at no additional charge. The open bar in the evenings was also a nice touch. There are good restaurants within walking distance."

"Very restful and peaceful stay. Will gladly book another stay in the future. Staff was very polite and friendly as well as helpful. Location is convenient. Everything I needed was in walking distance."