Kitakyushu Shiranoe Botanical Garden Hotels

"Needed to pay 3000 yen per person to go to the pool that was listed as a property amenity. Only those who are on a higher floor have access included with their room. Since we weren't on a top floor room - just the 23rd floor, we were told we would need to pay extra to access it. Really, the pool should not be listed as a property amenity if it's not available for guests unless we pay extra. View was really nice. Staff were really nice. We specifically chose to make a reservation at this hotel because it had a pool."

"Nice hotel and friendly staff. Great views."

"Very close from train station and local bus stop. It was very convenient to move around. Room was clean but bit old I guess."

"air con is good, laundry machine is super too room is clean, staff is great."

"When we arrived to check in at the hotel, there was already a different customer in the room. When we went back to the main lobby, we had to wait in the lobby for over an hour before the staff got us a room. They did not provide updates either. They just asked us to wait. Any update they did provide to us was provided in Japanese and they clearly knew that I could not understand Japanese. Overall, the staff worked urgently to fix the issue, but it was not clear what they were doing and it was frustrating. The staff simply apologized, but did not provide any complimentary service for our inconvenience. The room was fine, but the wait was much too long. "

"예상보다 엄청 깨끗함. 건물자체는 약간 오래된 느낌이지만 입구부터 방까지 되게 깔끔함. 칫솔.치약.면도기 등 갖춰진게 많아서 좋았음. 욕조도 일본치고 엄청 깊고 큼. 침대도 그렇게 작지않고 냄새안남. 혼자 여행한다면 시모노세키역이나 가라토시장에서 약간 거리가되지만 버스가 자주다녀서 괜찮음. 걸어간다고해도 대로변으로 쭉가면 되서 걱정없음. 여행객보단 비즈니스맨들이 많음. 밤에 주변에 걸어다니다보면 취해서 서로 배웅하고 택시부르고 그러는 비즈니스맨들 구경가능."

"Originally given a smoking room and told didn’t have a nonsmoking room. Only when I told them I wasn’t staying they found me a room "

"I stayed 3 nights for a conference in Shimonoseki. The hotel is clean, has all the amenities I need, and the onsen was a plus. Hotel provides pyjamas and all sorts of skin care products at no additional charge. The open bar in the evenings was also a nice touch. There are good restaurants within walking distance."

"Fast and easy with wonderful assistance from the front desk team "