Checked in “After Hours” and had to wait outside for over 20 minutes for someone to let us in. When we did get inside the front desk was closed up like a prison. The man who checked us in was very nice, but nothing could compensate for the “Welcome”, or lack thereof, that we received upon our arrival.
Michelle
於 2025 年 7 月住了 1 晚
10/10 優異
Jessaca (Augusta)
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place to stay!
Jessaca
於 2025 年 7 月住了 2 晚
8/10 不錯
C. (Knoxville)
2025 年 7 月 20 日
讚好:住宿狀況
Overall ok. You need to know if u are checking in after 9pm the front lobby is locked and no one at front desk. You have to call and wait for someone to show up. Not that big of deal but we did have to wait a while and when u have traveled all day, waiting for 15-minutes to get someone to check u in can feel like an hour. We were told they do the lobby that way because this place is an extended stay facility.
C.
於 2025 年 7 月住了 1 晚
6/10 一般
Richard
2025 年 7 月 19 日
讚好:職員與服務和住宿狀況
No soap shampoo and conditioner.
Richard
於 2025 年 7 月住了 1 晚
8/10 不錯
Wankiacus
親子同遊
2025 年 7 月 3 日
Nice place. We enjoyed our stay
Wankiacus
於 2025 年 6 月住了 1 晚
4/10 欠佳
Cameron
家人同遊
2025 年 7 月 1 日
不滿:整潔度和住宿狀況
Staff was friendly but the room was dirty when we checked in. The floor was not swept. There was garbage and visible dirt under the beds. The floors had sand/dirt on them. I asked if it would be possible to come have someone sweep our room, but the front desk told me the only clean the rooms if you stay longer than two weeks. We also asked for extra pillows, and were never given them. We stayed on the fourth floor, and the entire hallway smelled of mold.
Cameron
於 2025 年 6 月住了 7 晚
10/10 優異
Cary
2025 年 6 月 30 日
Cary
於 2025 年 6 月住了 1 晚
8/10 不錯
Steven Douglas (Roswell)
商務旅客
2025 年 6 月 29 日
讚好:整潔度
Clean facilities at a reasonable price
Steven Douglas
於 2025 年 6 月住了 5 晚
6/10 一般
Tiffany
2025 年 6 月 29 日
讚好:整潔度
Tiffany
於 2025 年 6 月住了 2 晚
6/10 一般
Letitia
2025 年 6 月 28 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Letitia
於 2025 年 6 月住了 3 晚
6/10 一般
Joyce
2025 年 6 月 27 日
不滿:整潔度、設施服務和住宿狀況
There were no bags for dog clean ups and the trash was full. Tv was not very easy to use. No ice machines, coffee creamer or decaf coffee. Outside landscaping needs sprucing up and leveled. My bathtub had a crack and it was actually squishing under my feet and I almost fell because it was so full of water from my shower. I am sure there is water leaking under the tub also. No complimentary shampoo, conditioner, hair dryer, or toothpaste. No one at the front desk after a certain hour??? You have to dial someone if after hours... Only one cart for tramsporting luggage from parking lot. If they are not included, post it on your website and people can bring their own.
Joyce
於 2025 年 6 月住了 1 晚
6/10 一般
Ann
2025 年 6 月 27 日
Ann
於 2025 年 6 月住了 3 晚
10/10 優異
Gene
伴侶同遊
2025 年 6 月 25 日
Wonderful greeting when we checked in. He even offered to help me carry my stuff to my room since there were no available carts.
Gene
於 2025 年 6 月住了 1 晚
10/10 優異
Tam
2025 年 6 月 25 日
Tam
於 2025 年 5 月住了 1 晚
10/10 優異
brian
2025 年 6 月 24 日
brian
於 2025 年 6 月住了 1 晚
10/10 優異
Chris
家人同遊, 商務旅客
2025 年 6 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Only issue was there was not a hair dryer. I assumed there was one so we didn’t pack one and found out they indeed do not have hair dryers. Other than that, it was great! Nice and clean and friendly staff.
Chris
於 2025 年 6 月住了 1 晚
2/10 很差
Janaris
親子同遊, 商務旅客
2025 年 6 月 16 日
不滿:整潔度、設施服務和住宿狀況
Horrible customer service
Janaris
於 2025 年 6 月住了 2 晚
10/10 優異
Jackson
伴侶同遊
2025 年 6 月 13 日
讚好:整潔度、設施服務和住宿狀況
Very nice place to stay. It's pretty basic, but very clean. The staff were very nice and helpful. There is no reason anybody should leave this place a bad review.
Jackson
於 2025 年 6 月住了 2 晚
2/10 很差
Paul
伴侶同遊
2025 年 6 月 12 日
不滿:住宿狀況
No box spring.
Paul
於 2025 年 6 月住了 1 晚
8/10 不錯
Jesse
商務旅客
2025 年 6 月 11 日
讚好:整潔度、職員與服務和住宿狀況
Good stay
Jesse
於 2025 年 5 月住了 7 晚
8/10 不錯
wanda
2025 年 6 月 6 日
讚好:整潔度和住宿狀況
Very convenient to all in West Knoxville- I really did not like the fact that the front desk was closed from 9 at night until 9 in the morning-although someone was available by phone- the first morning I was there- no coffee cups available- second morning- coffee machine broken-
wanda
於 2025 年 5 月住了 2 晚
8/10 不錯
CHARLES
2025 年 5 月 30 日
讚好:整潔度、設施服務和住宿狀況
CHARLES
於 2025 年 5 月住了 1 晚
10/10 優異
Petra
家人同遊, 寵物同遊
2025 年 5 月 28 日
讚好:整潔度、設施服務和住宿狀況
It was a great stay during an emergency situation. Thank you