"Extra-charge for hotel facilities like swimming pool and Gym. Additional charge for the buffet breakfast if you choose the restaurant at 30/F of the main building and the receptionist did not inform us beforehand and said we could choose either one of the four restaurants for our breakfast."
"one of female staff (宮田XX), attitude sucks, not helpful and not speak 'easy' English. when we asked her help for booking a restaurant for us, she was reluctant and even gave us a very bad feeling. but the shuttle service is great, we saved a lot of money on transportation by using this service."