Good location, close to nice restaurants. However, overall not as good as a resort. There is a bad smell in rooms sometimes. Staff generally do not speak English well.
真實旅客
於 2019 年 8 月住了 4 晚
Chaweng Regent Beach Resort 於 2019年9月1日的回應
Dear Guest,
Thank you very much for sharing your experience during your recent stay at Chaweng Regent Resort & Spa.
We will certainly enhance what is good and improve those concerned area and we will do our very best to improve the product as to enhance our guest experiences at the resort.
We hope to welcome you back again for a pure relaxing stay and to discover the freedom and flexibility to create a lifetime memory.
With Warmest Regards,
Chaweng Regent Beach Resort
8/10 不錯
carol
伴侶同遊
2019年5月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
good location , clean , nice staffs , good services
carol
於 2019 年 5 月住了 2 晚
Chaweng Regent Beach Resort 於 2019年5月26日的回應
Dear Guest,
We are really happy that all went well and that you enjoyed your holidays at Chaweng Regent so much.
We would strive even more to create memorable experiences for all who visit us and hope to be your host again soon.
With Warmest Regards,
Chaweng Regent Beach Resort
8/10 不錯
Lung Chun
2019年4月10日
讚好:職員與服務、住宿狀況和客房舒適度
Lung Chun
於 2019 年 4 月住了 1 晚
8/10 不錯
真實旅客
2019年4月10日
真實旅客
於 2019 年 4 月住了 3 晚
10/10 優異
Winnie
2019年3月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Winnie
於 2019 年 3 月住了 3 晚
10/10 優異
Kwong
2019年3月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kwong
於 2019 年 2 月住了 4 晚
2/10 很差
真實旅客
2019年2月14日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Air-conditioner
Not user friendly - cannot adjust the temperature, it kept staying at 20-22 celsius and kept on lowering the temperature itself.
It is too cold for all of us. I could hardly sleep because I was shaking the whole night.
have tried to switched it off but it was no air to breathe.
Cockroach
One cockroach was found on the floor, near the bed
Unknown white bug on bedside
cleaned them once but after 30 mins,they appeared again and more on my child’s son pillow
I couldn’t wait to leave the hotel
Overall it was a such a bad experience
真實旅客
於 2019 年 2 月住了 3 晚
Chaweng Regent Beach Resort 於 2019年2月17日的回應
Dear Guest,
Thank you for your feedback and of course, thank you for choosing Chaweng Regent Beach Resort for your holidays.
I am sorry you didn't appreciate the value for your choice of accommodation and unfortunately we were unable to move you due to we don’t have any report that you not satisfy with the room, your comments about the room and noisy air conditioner are being addressed and I trust this will improve accordingly.
Again thank you and hope we can welcome you back in a period where you have a greater choice for accommodation within Chaweng Regent.
With Warmest Regards,
Chaweng Regent Beach Resort
Dear Guest,
The Team joins me in expressing our gratitude for such a nice review; we are thrilled that you enjoyed your stay with us. We actively contribute to provide our guests with the best possible experience and I cannot wait to share your feedback with everyone here at Chaweng Regent Beach Resort.
We certainly look forward to welcoming you again soon.
With Warmest Regards,
Chaweng Regent Beach Resort
4/10 欠佳
真實旅客
2018年11月23日
不滿:整潔度和住宿狀況
Dirty room with lots of ants and insects. General resort service is not good as such 4.5 star rating. Won’t stay again in my rest of life!
真實旅客
於 2018 年 11 月住了 2 晚
Chaweng Regent Beach Resort 於 2018年11月28日的回應
Dear Guest,
Thank you for taking the time to post your review and point out this issued to us on behalf of the management, please accept my sincere apologies for any inconvenience caused to you during your stay.
We take note of the challenge experienced at the Chaweng Regent for instant improvement.
I apologize again for our shortcomings and I do hope we will have the chance to welcome you back with us again.
With Warmest Regards,
Chaweng Regent Beach Resort
Dear Guest,
Thank you for taking time to post your review, it was a pleasure having you as our guest and we sincerely hope to have the opportunity to welcome you back.
With Warmest Regards,
Chaweng Regent Beach Resort
Dear Guest,
Thank you for your comments and for spending your holiday at Chaweng Regent. I certainly hope we have the opportunity to serve you again!
With Warmest Regards,
Chaweng Regent Beach Resort
Dear Guest,
We have informed all concerned of your appreciation of the Chaweng Regent Team and it has really made the day for all of us. We look forward to your next visit and hope to maintain our services and offers to meet and maybe even exceed your expectations! See you soon!
With Warmest Regards,
Chaweng Regent Beach Resort
8/10 不錯
真實旅客
2018年4月19日
讚好:整潔度
不滿:住宿狀況和客房舒適度
位置方便, 但酒店太舊。
職員服務態度不夠誠懇。
真實旅客
Chaweng Regent Beach Resort 於 2018年4月25日的回應
Dear Guest,
Thank you very much for sharing your experience during your recent stay at Chaweng Regent Resort.
We take note of the challenge experienced at the Chaweng Regent for instant improvement.
Again, thank you for sharing. We hope to have the pleasure of welcoming you again soon,
With Warmest Regards,
Chaweng Regent Beach Resort
6/10 一般
Chih Yuan
2018年1月2日
不滿:職員與服務、住宿狀況和客房舒適度
Not friendly staff and service quality not good
Not friendly staff and service quality not good Enough. C/P value is not good enough.
Chih Yuan
於 2017 年 12 月住了 1 晚
Chaweng Regent Beach Resort 於 2018年1月10日的回應
Dear Guest,
Thank you for sharing your impressions on Hotels.com. We are truly sorry if you did not experience the level of service you are right to expect from Chaweng Regent Beach Resort.
Nevertheless, we wish to assure you that there will be a follow up on this subject and on the other issues you brought to our attention.
We would be extremely pleased to receive by you a second chance in order to make your next stay a memorable one.
With Warmest Regards,
Chaweng Regent Beach Resort
Dear Guest,
Thank you for spending your holidays with our family here at Chaweng Regent Beach Resort.
Glad to know that your friends, and family all found something on offer to entertain and excite during the holiday and I hope we have the opportunity to welcome you again soon!
With Warmest Regards,
Chaweng Regent Beach Resort
Dear Guest,
Thank you for taking time to post your review, it was a pleasure having you as our guest and we sincerely hope to have the opportunity to welcome you back.
With Warmest Regards,
Chaweng Regent Beach Resort
10/10 優異
hsin jen
2017年8月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
hsin jen
於 2017 年 8 月住了 2 晚
6/10 一般
Wei-Ling
2017年6月9日
不滿:職員與服務
Wei-Ling
於 2017 年 6 月住了 2 晚
8/10 不錯
JIA JIE
2017年6月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
JIA JIE
於 2017 年 5 月住了 2 晚
8/10 不錯
chris (Hong kong)
2017年5月15日
讚好:整潔度、住宿狀況和客房舒適度
good for stay and location is good
quite crowd in swimming pool
quite ok staff service
good at breakfast
chris
Chaweng Regent Beach Resort 於 2017年5月17日的回應
Dear Guest,
Thank you for taking time to post your review, it was a pleasure having you as our guest and we sincerely hope to have the opportunity to welcome you back.
With Warmest Regards,
10/10 優異
真實旅客
2017年5月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel!
Nice location and room
Comfort and cozy
Nothing to complain about
Breakfast is good too
Only too many mosquitoes !!
Was bitten everyday and so many ...
Over all,will stay again
真實旅客
Dear Guest,
The Team joins me in expressing our gratitude for such a nice review; we are thrilled that you enjoyed your stay with us. We actively contribute to provide our guests with the best possible experience and I cannot wait to share your feedback with everyone here at Chaweng Regent Beach Resort.
We certainly look forward to welcoming you again soon.
With Warmest Regards,
Chaweng Regent Beach Resort
6/10 一般
真實旅客
2017年4月25日
位置好
地理位置很好
真實旅客
Dear Guest,
Thank you for your comments and for spending your holiday at Chaweng Regent. I certainly hope we have the opportunity to serve you again!
With Warmest Regards,
Chaweng Regent Team
4/10 欠佳
真實旅客
2017年2月16日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Global Sensation:Old、Dirty、Loud Noise。到泰国N次了,住的最差的4星度假村,含税每晚2000元的房间旧、脏,隔壁在施工,到晚上11点还在施工噪音极大,根本享受不到在度假,尊贵房不如豪华房实惠,卫生间透明玻璃没有隐私可言,与周边酒店相比性价比极低,作为度假村环境还行,位子还好,但游泳池不大,除了有自己海滩外别无优势,今后不会考虑再住了。
Near the beach , with two swimming pool quite, very near to the town which is very convenient.
真實旅客
8/10 不錯
Yu (Shanghai, China)
2016年2月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location enough
we stopped here in February and absolutly loved this hotel.The hotel in situated in the downtown area and we can go around for Thai food easily.
lovely beach type hut rooms with two pools and easy access to the beach from the hotel.
Highly recommended it to anyone visiting Koh Samui.