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查汶麗晶海灘度假村 - SHA Extra Plus 認證的評價

4.5 out of 5
查汶麗晶海灘度假村 - SHA Extra Plus 認證
155/4 Chaweng Beach, Koh Samui, Surat Thani

評價

8.4

很好

10 分評分,優異;1003 則評價中有 456 則" "
8 分評分,不錯;1003 則評價中有 368 則" "
6 分評分,一般;1003 則評價中有 117 則" "
4 分評分,欠佳;1003 則評價中有 38 則" "
2 分評分,很差;1003 則評價中有 24 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

HSUEHJUI

於 2023 年 6 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置很方便
酒店位於查文海攤旁, 對面有小販, 附近有很多餐廰, 步行至大型購物中心Central Festival 也只需十分鐘。 酒店前的沙灘很細,並不適合游泳。酒店設備不算豪華,房間也不大, 但服務很好,價錢也合理。最大缺点是浴室內有很多螞蟻。
於 2019 年 12 月住了 3 晚

8/10 不錯

Siyi

家人同遊
讚好:整潔度和職員與服務
中规中矩的酒店
五年前我曾经入住过这里 但是这次感觉和上次有很大的不一样 首先 酒店似乎变小了 其实是酒店为了扩大 在内部盖了很多的小房子 结果一下子拥挤起来 但是沙滩和海边餐厅值得推荐 给我(收费)升级的房间很大 但是由于是临街 晚上非常吵 隔壁Bar的演奏听的很清楚 我也许应该感到庆幸 因为我毕竟不用在酒吧听歌者的歌唱 功能也齐全 甚至还有按摩浴缸 但是按摩浴缸根本无法放水 也就成了一个摆设 酒店早餐依然是在无敌海景中进行 是非常值得体验的
於 2019 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 5 晚

8/10 不錯

真實旅客

讚好:客房舒適度
Good location, close to nice restaurants. However, overall not as good as a resort. There is a bad smell in rooms sometimes. Staff generally do not speak English well.
於 2019 年 8 月住了 4 晚
Chaweng Regent Beach Resort 於 2019年9月1日的回應
Dear Guest, Thank you very much for sharing your experience during your recent stay at Chaweng Regent Resort & Spa. We will certainly enhance what is good and improve those concerned area and we will do our very best to improve the product as to enhance our guest experiences at the resort. We hope to welcome you back again for a pure relaxing stay and to discover the freedom and flexibility to create a lifetime memory. With Warmest Regards, Chaweng Regent Beach Resort

8/10 不錯

carol

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
good location , clean , nice staffs , good services
於 2019 年 5 月住了 2 晚
Chaweng Regent Beach Resort 於 2019年5月26日的回應
Dear Guest, We are really happy that all went well and that you enjoyed your holidays at Chaweng Regent so much. We would strive even more to create memorable experiences for all who visit us and hope to be your host again soon. With Warmest Regards, Chaweng Regent Beach Resort

8/10 不錯

Lung Chun

讚好:職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 4 月住了 3 晚

10/10 優異

Winnie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚

10/10 優異

Kwong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 4 晚

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Air-conditioner Not user friendly - cannot adjust the temperature, it kept staying at 20-22 celsius and kept on lowering the temperature itself. It is too cold for all of us. I could hardly sleep because I was shaking the whole night. have tried to switched it off but it was no air to breathe. Cockroach One cockroach was found on the floor, near the bed Unknown white bug on bedside cleaned them once but after 30 mins,they appeared again and more on my child’s son pillow I couldn’t wait to leave the hotel Overall it was a such a bad experience
於 2019 年 2 月住了 3 晚
Chaweng Regent Beach Resort 於 2019年2月17日的回應
Dear Guest, Thank you for your feedback and of course, thank you for choosing Chaweng Regent Beach Resort for your holidays. I am sorry you didn't appreciate the value for your choice of accommodation and unfortunately we were unable to move you due to we don’t have any report that you not satisfy with the room, your comments about the room and noisy air conditioner are being addressed and I trust this will improve accordingly. Again thank you and hope we can welcome you back in a period where you have a greater choice for accommodation within Chaweng Regent. With Warmest Regards, Chaweng Regent Beach Resort

8/10 不錯

Raymond

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
放鬆自在的休閒時光
原本看過網路許多負面評價,有點擔心這次度假選擇的飯店,但經過五天的住宿,感覺舒適自在極了,不愧為知名集團旗下管理的酒店! 位置極佳,出入便捷,週遭應有盡有, 又有很棒的沙灘丶泳池,看著身旁陣陣波浪的早餐,讓人一整天都舒爽! 房間安靜舒適,服務人員友善,中英文皆可溝通! 非常満意飯店所提供的各項設施與服務,給我們全家一個完美的假期! 美中不足的小缺點是早餐變化較少,沒有供應拿鐵咖啡,我還得去星巴克幫老婆買!
於 2019 年 1 月住了 4 晚
Chaweng Regent Beach Resort 於 2019年2月17日的回應
亲爱的客人,谢谢您贴心的体验与好评。我们始终将宾客放在第一位,能到得到您的肯定,是对我们最大的支持。我们会更加努力,期待您下次到来。

6/10 一般

真實旅客

於 2019 年 1 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置於市中心,十分方便。可步行至Central 商場,約十分鐘。酒店房間大,沐浴間設施有點舊。早餐選擇豐富,Chaweng海灘十分漂亮。酒店泳池有2個。職員友善有禮。
於 2018 年 12 月住了 1 晚
Chaweng Regent Beach Resort 於 2018年12月25日的回應
Dear Guest, The Team joins me in expressing our gratitude for such a nice review; we are thrilled that you enjoyed your stay with us. We actively contribute to provide our guests with the best possible experience and I cannot wait to share your feedback with everyone here at Chaweng Regent Beach Resort. We certainly look forward to welcoming you again soon. With Warmest Regards, Chaweng Regent Beach Resort

4/10 欠佳

真實旅客

不滿:整潔度和住宿狀況
Dirty room with lots of ants and insects. General resort service is not good as such 4.5 star rating. Won’t stay again in my rest of life!
於 2018 年 11 月住了 2 晚
Chaweng Regent Beach Resort 於 2018年11月28日的回應
Dear Guest, Thank you for taking the time to post your review and point out this issued to us on behalf of the management, please accept my sincere apologies for any inconvenience caused to you during your stay. We take note of the challenge experienced at the Chaweng Regent for instant improvement. I apologize again for our shortcomings and I do hope we will have the chance to welcome you back with us again. With Warmest Regards, Chaweng Regent Beach Resort

6/10 一般

Chan

讚好:職員與服務和住宿狀況
位置優越
整體上尚算合格,酒店有點舊, 不過位置優越,住在最旺地區 查汶,不用乘車,出酒店門口已經可以吃喝購物。
於 2018 年 10 月住了 3 晚
Chaweng Regent Beach Resort 於 2018年10月23日的回應
Dear Guest, Thank you for taking time to post your review, it was a pleasure having you as our guest and we sincerely hope to have the opportunity to welcome you back. With Warmest Regards, Chaweng Regent Beach Resort

10/10 優異

Doria (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得一去的酒店
環境好好,員工亦非常親切,唯一問題就是餐廳沒有冷氣,食物也一般,和太多蚊,酒店內有很多不同的activity, 可以在酒店內玩幾或休息都是不錯的選擇
於 2018 年 10 月住了 3 晚
Chaweng Regent Beach Resort 於 2018年10月23日的回應
Dear Guest, Thank you for your comments and for spending your holiday at Chaweng Regent. I certainly hope we have the opportunity to serve you again! With Warmest Regards, Chaweng Regent Beach Resort

8/10 不錯

Da Da

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
每間都是獨立屋,舒適,安靜,泳池很好。酒店空間大,員工友善,早餐水準高,近熱鬧大街,逛街很方便,但酒店內絕對不嘈吵,相對租金合理,值得推薦的酒店。。
於 2018 年 4 月住了 3 晚
Chaweng Regent Beach Resort 於 2018年6月2日的回應
Dear Guest, We have informed all concerned of your appreciation of the Chaweng Regent Team and it has really made the day for all of us. We look forward to your next visit and hope to maintain our services and offers to meet and maybe even exceed your expectations! See you soon! With Warmest Regards, Chaweng Regent Beach Resort

8/10 不錯

真實旅客

讚好:整潔度
不滿:住宿狀況和客房舒適度
位置方便, 但酒店太舊。 職員服務態度不夠誠懇。
Chaweng Regent Beach Resort 於 2018年4月25日的回應
Dear Guest, Thank you very much for sharing your experience during your recent stay at Chaweng Regent Resort. We take note of the challenge experienced at the Chaweng Regent for instant improvement. Again, thank you for sharing. We hope to have the pleasure of welcoming you again soon, With Warmest Regards, Chaweng Regent Beach Resort

6/10 一般

Chih Yuan

不滿:職員與服務、住宿狀況和客房舒適度
Not friendly staff and service quality not good
Not friendly staff and service quality not good Enough. C/P value is not good enough.
於 2017 年 12 月住了 1 晚
Chaweng Regent Beach Resort 於 2018年1月10日的回應
Dear Guest, Thank you for sharing your impressions on Hotels.com. We are truly sorry if you did not experience the level of service you are right to expect from Chaweng Regent Beach Resort. Nevertheless, we wish to assure you that there will be a follow up on this subject and on the other issues you brought to our attention. We would be extremely pleased to receive by you a second chance in order to make your next stay a memorable one. With Warmest Regards, Chaweng Regent Beach Resort

10/10 優異

Bennie (Taipei)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
飯店地點無可挑剔,飯店人員也非常親切。雖然這次住了六天每天都有下雨,但是我們全家還是非常享受這次的旅行
於 2017 年 12 月住了 5 晚
Chaweng Regent Beach Resort 於 2018年1月3日的回應
Dear Guest, Thank you for spending your holidays with our family here at Chaweng Regent Beach Resort. Glad to know that your friends, and family all found something on offer to entertain and excite during the holiday and I hope we have the opportunity to welcome you again soon! With Warmest Regards, Chaweng Regent Beach Resort

10/10 優異

N (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
VERY GOOD!
酒店位於市中心, 食野, 行街, 買野都非常方便! 酒店後就是海灘, 而且水清沙幼! 員工服務態度很好! 有幾個識講普通話...英文當然都識啦. 因為裝修的關係, upgrade了我們的房間, 全新裝修, 雖然冇風景...仲送左餐晚飯. 不得不提, 酒店內的2間餐廳食物水準非常好!
於 2017 年 10 月住了 4 晚
Chaweng Regent Beach Resort 於 2017年11月2日的回應
Dear Guest, Thank you for taking time to post your review, it was a pleasure having you as our guest and we sincerely hope to have the opportunity to welcome you back. With Warmest Regards, Chaweng Regent Beach Resort

10/10 優異

hsin jen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 8 月住了 2 晚

6/10 一般

Wei-Ling

不滿:職員與服務
於 2017 年 6 月住了 2 晚

8/10 不錯

JIA JIE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 5 月住了 2 晚

8/10 不錯

chris (Hong kong)

讚好:整潔度、住宿狀況和客房舒適度
good for stay and location is good
quite crowd in swimming pool quite ok staff service good at breakfast
Chaweng Regent Beach Resort 於 2017年5月17日的回應
Dear Guest, Thank you for taking time to post your review, it was a pleasure having you as our guest and we sincerely hope to have the opportunity to welcome you back. With Warmest Regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel!
Nice location and room Comfort and cozy Nothing to complain about Breakfast is good too Only too many mosquitoes !! Was bitten everyday and so many ... Over all,will stay again
Dear Guest, The Team joins me in expressing our gratitude for such a nice review; we are thrilled that you enjoyed your stay with us. We actively contribute to provide our guests with the best possible experience and I cannot wait to share your feedback with everyone here at Chaweng Regent Beach Resort. We certainly look forward to welcoming you again soon. With Warmest Regards, Chaweng Regent Beach Resort

6/10 一般

真實旅客

位置好
地理位置很好
Dear Guest, Thank you for your comments and for spending your holiday at Chaweng Regent. I certainly hope we have the opportunity to serve you again! With Warmest Regards, Chaweng Regent Team

4/10 欠佳

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Global Sensation:Old、Dirty、Loud Noise。到泰国N次了,住的最差的4星度假村,含税每晚2000元的房间旧、脏,隔壁在施工,到晚上11点还在施工噪音极大,根本享受不到在度假,尊贵房不如豪华房实惠,卫生间透明玻璃没有隐私可言,与周边酒店相比性价比极低,作为度假村环境还行,位子还好,但游泳池不大,除了有自己海滩外别无优势,今后不会考虑再住了。

8/10 不錯

lin (中国上海)

讚好:整潔度、職員與服務和住宿狀況
愉快的过程
酒店地处繁华渣文大街,满大街酒吧,酒店,饭店,超市等,非常热闹。不过酒店如同花园,景观特漂亮,但房间过于陈旧,卧室太小,加上女儿的加床,使得房间局促,入住第一天马桶就塞住了,只能叫客服来服务。酒店看海滩边餐厅位置极佳,边欣赏海景边吃饭,真是惬意。

8/10 不錯

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
地點在市中心十分方便,酒店服務人員友善,整體十分好,唯一是酒店房間有點舊

8/10 不錯

真實旅客

讚好:住宿狀況和客房舒適度
Near the beach
Near the beach , with two swimming pool quite, very near to the town which is very convenient.

8/10 不錯

Yu (Shanghai, China)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location enough
we stopped here in February and absolutly loved this hotel.The hotel in situated in the downtown area and we can go around for Thai food easily. lovely beach type hut rooms with two pools and easy access to the beach from the hotel. Highly recommended it to anyone visiting Koh Samui.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
海滩,泳池,餐食都值得推荐
最值得推荐是他有两个独立风格泳池,分别是园林和沙滩景。我们用了5天时间在两个泳池里陪小朋友玩耍,非常值得回味。沙滩是另一个比较干净的地方,往上往下走你会发现酒店的选址亦是很强大的力量。

10/10 優異

yingwen (shanghai)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
海岛完美的旅行
酒店就在最热闹的查汶中间,周边吃饭非常方便。酒店内部环境更不用提了。房间格局也好。而且酒店这边的查汶海滩是最干净的!酒店吃早饭的区域就在海边,!!太棒了!!

8/10 不錯

Red (香港)

讚好:職員與服務、住宿狀況和客房舒適度
近機場,交通方便。
環境寧靜,有兩個泳池,健身房,spa,如不外出,已可以享受整過假期。 酒店處於chaweng 大街,各式店舖都在附近,極之方便。

8/10 不錯

Leung (hongkong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great experience
Excellent location. Facilities are nice. Easily access to restaurants and shopping areas. Money exchange shops everywhere

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店花园很漂亮,背后是沙滩,前面是商业街,吃饭游玩都很方便,位置超级棒。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
住這間很熱鬧,吃跟逛街都超方便..夜生活
很推薦!鬧中取近!唯一缺點就是房間隔音不好

10/10 優異

CHUAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Po Ngor (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Time in Kol Samui
Great location and convenience for night life.

10/10 優異

小蜜蜂叮叮 (深圳)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
品牌的,还是好
很不错的酒店,内部环境特别好,园林庭院式,房间大,阳台大,服务也很好。能直通沙滩,自家泳池,很惊喜。唯一建议餐厅的苍蝇多了些,据说各家都这样~

8/10 不錯

mimi (taiwan)

讚好:整潔度和職員與服務
位置很好,鬧中取靜,但房間太小太舊,應該不會去第二次
到蘇美原定六天,因為這裡太棒了,決定多留一晚,而且這次想直接住在市區,於是就在查汶市中心訂了這家飯店,它坐落在熱到的街道旁,但鬧中取靜,逛街吃東西超方便,擁有自己的海灘,跟兩個游泳池,很棒,只是我們訂得是一般套房,房間很小,採光不好,燈光又太暗,加讓飯店有多年歷史,設施比較老舊,如果是夫妻或情侶想來個浪漫之旅,感覺不太適合,但如果跟朋友出來玩,就很推薦,可以去海灘游泳,還可以去逛街按摩,走出大廳就是熱鬧街道,超級方便,不過海裡面的水不是很乾淨,還有很多水草,讓我不太敢下水。

6/10 一般

CN Lee (Hong Kong)

讚好:住宿狀況
酒店較舊,又未有装修,經常有异味知從何方傳來, 地下層更差,又濕又黑, 向酒店要求換房時,有個來自重慶的男服務員又話無得換,好在後來找個泰國的服務員來就馬上換上一间二樓光猛之房,並送上水果及晚歺贈券作補償,但下次一定會再去了。

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒适的环境,安静的沙滩,度假的好住处
在查汶海滩地段好,舒适的环境,两个泳池满足大人和小孩的娱乐需求,走入酒店这边是沙滩,那边是商业街,吃喝玩乐一应俱全~酒店可以租摩托车,白天没事白车环岛很不错。早餐也不错,总体来说很满意。下次还会选择入住!

6/10 一般

Apollo (nanjing)

讚好:整潔度
服务一般
入住时保险箱是坏的, 答应当天修好。 可一直到我退房的时候都没有修好。 去机场的酒店收费贵了点。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
无线网速需加快

10/10 優異

fyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服务非常好;位置也非常好,就是房间里的设施陈旧了。

10/10 優異

ying

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常满意的一次住宿经历
酒店位置非常好,外面就是热闹的大街,离green bird非常近,酒店里面很安静,房间设施很温馨,加床也很舒服,早餐也很丰盛,总之,一切很满意

8/10 不錯

黄皓

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不错,只是太容易客满没有之前预订的房间