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Hotel New Otani Tokyo The Main

4.5 star property
Luxury hotel with 20 restaurants and bars/lounges

Choose dates to view prices

Hotel New Otani Tokyo The Main offers a serene oasis in bustling Tokyo. Enjoy treatments at THE GOLDEN SPA NEW OTANI or wander the Japanese garden. Three coffee shops, on-site shopping, and free public WiFi enhance your stay near Tokyo Imperial Palace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Room service
The current price is HK$2,617
HK$3,310 total
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for The Main Deluxe King, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe King, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard King, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard King, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Quality Double Non-smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Quality Double Non-smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 280 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down duvets, in-room safe, individually furnished

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 285 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Triple Room, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Day bed
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 279 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Standard Twin, Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin, Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Twin Room, Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin Room, Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for The Main Junior Suite double, Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Junior Suite double, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 764 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Day bed
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Separate bedroom
Down duvet
Day bed
  • Sleeps 5
  • 1 King Bed

View all photos for The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

1 bedroom, down duvets, in-room safe, individually furnished

Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

1 bedroom, down duvets, in-room safe, individually furnished

The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Twin Beds

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About the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 km
  • Tokyo Midtown - 3 min drive - 1.4 km
  • Tokyo Imperial Palace - 6 min drive - 2.4 km
  • Tokyo Tower - 6 min drive - 4.7 km
  • Tokyo Dome - 8 min drive - 4.4 km

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 77 min drive

Restaurants

  • ‪BASE11 - ‬11 min walk
  • ‪All-Day Dining OASIS GARDEN - ‬12 min walk
  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪SATSUKI - ‬4 min walk
  • ‪GARB CENTRAL - ‬12 min walk

About this property

Hotel New Otani Tokyo The Main

Luxury hotel near Tokyo Imperial Palace
A corner/local shop, shopping on-site and 3 coffee shops/cafes are just a few of the amenities provided at Hotel New Otani Tokyo The Main. Treat yourself to spa services, such as a body treatment or a facial. Be sure to enjoy a meal at any of the 20 on-site restaurants. In addition to a Japanese garden and a hair salon, guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A lift, luggage storage and a computer station
  • Guest reviews say great things about the helpful staff and location
Room features
All 554 individually furnished rooms feature comforts such as air conditioning and bathrobes, as well as amenities such as free Internet and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
Extra conveniences in all rooms include:
  • Deep-soaking baths, free toiletries and hairdryers
  • 32-inch HDTVs with digital channels
  • Fridges, children's slippers and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Restaurant

Hotel New Otani Tokyo Garden Tower

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,106 reviews
The price is HK$2,044
HK$2,585 total
16 Nov - 17 Nov
Hotel New Otani Tokyo Garden Tower

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 13 2026 (dates subject to change):
  • Breakfast
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
Extra beds are not available for children age 3 and younger.

We should mention

The seasonal pool will be open from 11 July to 07 September
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

Does Hotel New Otani Tokyo The Main have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool will be unavailable from January 12 2026 until January 13 2026 (dates subject to change).

How much does it cost to stay at Hotel New Otani Tokyo The Main?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo The Main on 16 Nov 2025 start from HK$2,616.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Otani Tokyo The Main pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo The Main?

Self-parking is free at this property.

What time is check-in at Hotel New Otani Tokyo The Main?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo The Main?

Checkout is at noon.

Does Hotel New Otani Tokyo The Main provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo The Main located?

Located in Chiyoda, this luxury hotel is within 1 mile (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Tokyo Tower and Tokyo Dome are also within 3 miles (5 km). Fukuma Station is 12 minutes by foot and Kojimachi Station is 12 minutes.

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Reviews

Hotel New Otani Tokyo The Main Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 840 out of 1116 reviews
Rating 8 - Good. 173 out of 1116 reviews
Rating 6 - Okay. 51 out of 1116 reviews
Rating 4 - Poor. 27 out of 1116 reviews
Rating 2 - Terrible. 25 out of 1116 reviews

Reviews

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & grounds
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always reliable hotel for frequent traveler!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the Hotel is very nice with plenty of local options for dining and extremely convenient to get around Tokyo.
Stayed 5 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, choicest restaurants, convenience store and shopping. Amazing gardens.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff with great courteous attitude. Love my room upgrade. Thank you so much.
Stayed 4 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff were helpful, room was clean and had good views over the Japanese garden.
Stayed 6 nights in Jul 2025

10/10 Excellent

Brisia

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was fantastic, the staff were friendly and helpfull.
Stayed 6 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
My husband had the domestic beer, Kirin and Asahi. I had red wine. We’re satisfied
Stayed 6 nights in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The lodging facility was wonderful. It was safe, clean, and provided friendly service. The location is great, with only a five (5) minute walk to train stations. I would stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and friendly. Great for USA travelers.
Stayed 5 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the New Otani when I'm in Tokyo. The subway station (Akasaka Mitsuke) is a few minutes walk from the hotel and it has both the Ginza and Marunouchi subway lines - making it easy to get to your desired location in the Tokyo Metro area. The 400-yr old garden is beautiful as well at the rose garden. Staff is exceptional, as you would expect in Japan. Don't miss the weekend buffet at Trader Vic's. Its a little pricey but the food is amazing and the sparkling wine is all you can drink. I stayed in a Shin-Edo room. Highly recommended. It was an awesome modern Japanese experience.
Stayed 7 nights in Oct 2025

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities
Great hotel. Excellent service and location. Recommended.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kit Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service.
Stayed 4 nights in Feb 2025

10/10 Excellent

Iain

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Large with many facilities.
Stayed 3 nights in Jun 2025

10/10 Excellent

Louise

Liked: Amenities, property conditions & facilities
A beautiful, centrally located hotel with a gorgeous Japanese garden!
Stayed 3 nights in Apr 2025

8/10 Good

Hieu

Liked: Cleanliness, staff & service
The Japanese garden alone is enough to stay at the New Otani. The facilities are somewhat dated but still very appropriate for the price.
Stayed 1 night in May 2025

10/10 Excellent

Zane

Liked: Staff & service, property conditions & facilities
Great spot in quiet district near Park Hyatt
Stayed 4 nights in Apr 2025

10/10 Excellent

David M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very high class hotel

The service was top notch and we felt like royalty. The breakfast buffet was fantastic and of high quality. Really enjoyed this part of town and it was REALLY easy to get anywhere else in Tokyo quickly.
Stayed 3 nights in May 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities with much variety.
Stayed 7 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable, the hotel has everything you would need and the garden is fantastic.
Stayed 3 nights in Mar 2025

10/10 Excellent

HOOSHANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every moment we enjoyed
Stayed 2 nights in May 2025

8/10 Good

Doowon

Liked: Cleanliness, amenities, property conditions & facilities
Kind reception
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and gardens with waterfall. Room was comfortable and spacious. The breakfast buffet was good quality and offered enough variety. The hotel is a short walk to the Alaska-Mitsuke subway station and entertainment district.
Stayed 6 nights in May 2025

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are do well trained and comfortable, friendly and professional.
Stayed 4 nights in May 2025