此為泰國 SHA Plus 認證住宿。泰國 SHA Plus 是一項衛生與安全認證 (SHA 標準附加級別),適用於接待已接種疫苗旅客、且至少 70% 員工已接種疫苗的住宿,由驚艷泰國安全與健康管理令 (Amazing Thailand Safety and Health Administration) 頒發。
W’s airport transfer sent us to a wrong hotel which wasted 45min of our valuable time. Then we both got food poisoning at Nomu restaurant. We ended spent entire vacation in our room. This is a big disappointment as we looked forward to this Wedding Anniversary celebration. W Samui got a lot of work to do regarding the basic stuff like food and beverage and services.
Daniel
於 2025 年 1 月住了 2 晚
8/10 不錯
Elizabeth P.
2024 年 8 月 19 日
讚好:職員與服務、住宿狀況和客房舒適度
W not as wonderful
Great view of the beach, great BF selection and nice private pool villa. We had inclusive package of cocktails, spa, and float me up! However, was a bit disappointed with the reception as our hostess Ammie just left us at the hot not air conditioned lobby without giving us a word on how long we have to wait! She wasn’t informative about the hotel activities.
We stayed at a jungle view villa:The tub tap water was yellow with sand, which wasn’t cleaned the next day! This is not acceptable for five star W resorts! This not our first W stay. Too bad for the little details not cared for~ .
The density of villa is terrible. The hotel should pay attention to the maintainence of the villa. The food is nice and the bar & the DJs are amazing. We also appreciate the services of gym and spa.
However, they should inform us before they change our room type and I believe there is room of improvement for their check in. (I have waited for 40 mins).
Chi Wai
10/10 優異
真實旅客
2016 年 8 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel with nice design and facilities
great service, staff are all very nice and helpful. Transportation is good and you can book day tour through hotel without any surcharges. The private beach is superb with nice view. Villa is big with private pool. Very enjoyable vacation.
真實旅客
8/10 不錯
真實旅客
2016 年 7 月 6 日
讚好:整潔度、職員與服務和客房舒適度
Exceptional customer service
Staff are all well trained and provide service with heart.
Food quality and option (except breakfast) needs improvement.
真實旅客
10/10 優異
真實旅客
2015 年 11 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We stayed in the ocean view escape room. With good privacy, nice view and a big bathtub. The Japanese restaurant, Namu is pretty good and all the hotel staffs are helpful and polite.