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"酒店員工和藹可親服務優良，酒店大堂設計獨特，設施齊全，房間雖小五臟俱全清潔到位。"
"地點一般，輕井澤站行去大約5-8分鐘，附近有Lawson , family mart Outlet 也要行10-15min 房間靚，我選露台及榻榻米房間。 一樓有咖啡，休息室"
"The room is very clean and cozy, and the breakfast is really good too."
"報到時員工很積極主動處理同時也具備專業，可以適時提出協助"
"分體冷氣機有點聲，整體清潔，價格合理，員工安排妥善"
"Stunning view! Great kids activities. Pls have expectation on the staff’s English and during busy hours, the shuttle bus might need longer waiting time."
"交通方便，座向風景優美，職員工作態度良好。"
"好 棒體驗"
"整潔"
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