鹿特丹科普范南酒店住宿推介

「因颱風班機取消，找到這間機場附近的住宿，飯店員工態度親切專業，能及時幫助旅客。」

「I'm living in the pods. Ventilation could be improved.」

「位置優異，步行2分鐘即達林班街，走到markthal市場也很近」

「Self-check but the staff are very laid-back :) Many times there is no one at the lobby to serve. Coffee machine is shut down in the lobby. Sparkling water is just normal still water. There was a staff being busy with another couple checking in ( while I got no assist at all when I check in ). I request to get my luggage and he asked me to sit down first. Waited 10 mins and turned out he’s forgot my request and freely chatting with the senior manager. I stood closer and the manager gave him a...

「服務人員態度親切，也很願意解決問題。不過只有一部電梯可以到地面的0樓，另一部在維修，等待時間較久。」

「Nice, stylish hotel. Needs a small basin in the toilet. Gym needs a bit of love. Nice touch at breakfast: the many styles of cereal, fresh mint and ginger for tea」

「員工熱情，設施很好，房間乾淨，早餐也很好吃，下次再訪鹿特丹願意再住在這家飯店」

「飯店雖然相對新穎，但實際狀況與標示不符。飯店並未提供標示中的停車場，需步行約五分鐘至公共停車場停車，對於上下行李極為不便。 更令人震驚的是，櫃檯人員竟將已入住的房間分配給我。換房後，又有服務人員上門質疑為何入住該房，經我解釋後才致歉。而隨行友人也遇到其他住客誤開房門的情況。如此嚴重的管理疏失，實在難以相信竟會發生在希爾頓集團旗下的飯店」

「It is very good for everything.」

「Location great. Very quiet. Could use a deep clean but generally clean」

「I respect the building was historic and that the decoration will be a bit old. However the WiFi connection was bad and I can only connect in the lobby. The hotel staff are also not enthusiastic in attending to guests’ requests. A lot of times you have to remind them for a couple of times before they will respond.」

「位置算是方便, 火車站走10分鐘步程就到。但是房間內清潔未能滿意, 房間滿佈灰塵。 可能是平日入住, 週邊環境很安靜。」