We stayed in this hotel for 2 nights and it turned out to be our worst nightmare! When we checked in, the front desk staff have no smiles and did not introduce us to any facilities of the hotel. On top of the bed, there was some kind of mouse or crocoroach excretment on the bed sheet! Travelled for more than 20 years of my life, I have not experienced this horror before! The room smelled of wetness from the towels in the bathroom. When we waited for the free shuttle to Aonang beach at 5PM, it was late. We finally took the shuttle at 5:40PM. The staff at the front desk looked at me and my husband as if we are aliens to learn that it's normal for shuttle to be late. When we checked out, the staff (especially the staff guy standing behind the tour desk) were not helpful to assist us to verify our van to Krabi airport! What kind of hotel is this! We paid 30% more than Aonang Cliff Beach Resort (the 3 nights were excellent) and this unhospitable experience was what we get! We would never come back!!