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銀河酒店的評價

4 out of 5
銀河酒店
ul. Gesia 22a, Kraków, Lesser Poland

評價

9.0

卓越

10 分評分，優異；1002 則評價中有 551 則" "
8 分評分，不錯；1002 則評價中有 370 則" "
6 分評分，一般；1002 則評價中有 54 則" "
4 分評分，欠佳；1002 則評價中有 14 則" "
2 分評分，很差；1002 則評價中有 13 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房间大，风景还不错
优点： 1.房间大 2.位置离河边近，走路2分钟 3.酒店的房费包括晚餐 缺点： 1.离市中心优点远，走路半小时
於 2019 年 9 月住了 1 晚
Michał Kociarz 於 2019年10月3日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

CHU-HAN

讚好：整潔度和職員與服務
對房間有點失望
服務很好也很熱情，但是房間卻沒有想像中的好，跟價格沒有成正比。晚上我們出去吃晚餐，回到房間時，發現枕頭上有放一張寫“晚安”的卡片和一顆糖果，很窩心，但卻有點嚇到。我們是為了早餐去住的，早餐還不錯。健身房非常小，感覺像倉庫，甚至機器已經老舊。

10/10 優異

Paige

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the hotel and facilities available very spacious and clean the only thing that wasn’t very nice was the breakfast fish, meats, salad etc at breakfast but apart from this it was perfect!
於 2024 年 4 月住了 3 晚

6/10 一般

Helen

於 2024 年 3 月住了 4 晚

10/10 優異

Alberto

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Buon hotel fuori dal centro ma vivino al quartiere più vivo della città, vicino al fiume si può andare a correre comodamente. Il centro è raggiungibile anche a piedi se vi oiace camminare un po' è fattibile. Colazione varia e ben fornita soprattutto di piatti salati. Camera comfortevole, la piscina è ben tenuta e comoda. Assolutamente consigliato!
於 2024 年 4 月住了 2 晚

10/10 優異

Tony

於 2024 年 2 月住了 5 晚

10/10 優異

Mariusz Janusz

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good location, close to the market where you can eat, go to the cinema or do some shopping, literally 3 minutes on foot.. It's about 25 minutes on foot to the center and the market square, but you can see a lot along the way.. It's good that it's not in the center. because it's quiet and people don't move around
於 2024 年 1 月住了 13 晚

8/10 不錯

Mariola

讚好：整潔度和職員與服務
於 2023 年 11 月住了 4 晚

4/10 欠佳

Daniel

於 2023 年 12 月住了 1 晚

8/10 不錯

Justyna

商務旅客
讚好：整潔度和職員與服務
good for the price
於 2023 年 11 月住了 2 晚

2/10 很差

Marianne

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚

6/10 一般

Eman

讚好：設施服務
Helt ok
於 2023 年 11 月住了 3 晚

10/10 優異

Sophia

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 2 晚

10/10 優異

Tom

於 2023 年 11 月住了 4 晚

8/10 不錯

Claus Vesterager

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚

8/10 不錯

Sofie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚

8/10 不錯

Ann Kirstine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚

8/10 不錯

Maryann Kjøbli

讚好：職員與服務
Suiten var veldig innrøyket, som ikke ble opplyst om. Sølvkre på badet. Ellers bra.
於 2023 年 9 月住了 4 晚

8/10 不錯

Hanne

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Anbefales
Bra renhold, fine rom, 30 min gange fra gamlebyen. Heisen var veldig treg, men stabil.
於 2023 年 9 月住了 4 晚

10/10 優異

Hilde

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 5 晚

8/10 不錯

Hilde

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

6/10 一般

Robert

讚好：整潔度
不滿：職員與服務
於 2023 年 9 月住了 5 晚

10/10 優異

Mustafa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯

Ursula

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Eine Mitarbeiterin konnte nur sehr wenig Englich, war ok, hat mich aber verwundert. Pool war einige Zeit geschlossen und wahr ein Auswahlkriterium.
於 2023 年 8 月住了 4 晚

8/10 不錯

Signe

於 2023 年 8 月住了 4 晚

10/10 優異

Finn

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alt
於 2023 年 7 月住了 5 晚

8/10 不錯

Patrick

讚好：整潔度和住宿狀況
於 2023 年 7 月住了 7 晚

8/10 不錯

Ulrika

於 2023 年 7 月住了 1 晚

8/10 不錯

Joel

讚好：整潔度、住宿狀況和客房舒適度
Nice and Clean Hotel for the price, OK
Nice and clean. Close (15min walk) to the Jewish area (very nice restaurants and bars) but a bit far from the city center. A mall is very close (3 min walk). However, the staff could use a smile and be a bit more polite. But this seems to be a cultural thing since not many Polish people smile and do small talk with tourist. The reception should still think about this as taking on many international tourists. The Pool & SPA is OK. But the lady in the reception of the spa was very rude, did not even give us towels, so had to go back and ask for it. She also asked us to pay to buy spa slippers and was overall anything but concerned about the guest comfortability and happiness.
於 2023 年 7 月住了 4 晚

4/10 欠佳

Dylan

讚好：整潔度和住宿狀況
不滿：職員與服務
The staff was very rude and uncouth at the reception desk. Especially the female staff. I tried to leave a list of sites for Schindlers list and the night staff wanted it and the next morning the woman at the front desk gave me soo much lip about it I could not believe it! First she said I may need it and I'm like, duhh I created it for you, then she says they didnt tell her about it and I'm like oh my god woman just give to to the people that are there at night so you all can explain to tourist where certain interesting Schindler's list sites are. The customer service in Poland is the worse! I could not believe how rude the females were at the front desk. All they wanted to do was say "no" or we "we don't know" or "we don't have". This hotel needs to seriously train the staff on how to communicate properly and provide customer service at the highest level!
於 2023 年 6 月住了 5 晚

8/10 不錯

Caleb

多人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff where very helpful and kind.
於 2023 年 6 月住了 1 晚

10/10 優異

Antony

多人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was just off of the central historic area, on the river, and on the corner of the Jewish Quarter - full of great restaurants. The location was good with plenty of sites to visit around it. The hotel was clean and quiet. The staff were friendly and the stay was enjoyable. The spa was relaxing and the breakfast was un-hurried with plenty of choice.
於 2023 年 5 月住了 4 晚

10/10 優異

Per

於 2023 年 4 月住了 3 晚

10/10 優異

Kirsty

於 2022 年 12 月住了 10 晚

10/10 優異

Hannah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely staff, clean, uncrowded, tasty food. Everything about our stay was very pleasant. I would certainly recommend and would be happy to stay again if ever in Krakow in the future.
於 2023 年 4 月住了 3 晚

10/10 優異

Nicholas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotelbwas world class. The reception staff were incredibly helpful and everything about the hotel was perfect. The bar area, swimming pool, breakfast area were so nice. The room was great with an excellent comfortable bed. Looking forward to returning.
於 2023 年 3 月住了 2 晚

10/10 優異

Helena

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚

8/10 不錯

Jim

10/10 優異

Diego

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ottima struttura. Ottimo rapporto qualità prezzo. Ristorante delizioso e prima colazione varia e abbondante

10/10 優異

Mona Hilde

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 3 晚

10/10 優異

Rosa Maria

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel accogliente,pulito, elegante. Colazione ottima. Struttura con ogni confort. Leggermente fuori centro ma raggiungibile con una passeggiata o con mezzi.

10/10 優異

Luca

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel pulito e comodo
Hotel molto pulito, stanza ampia e bagno spazioso. La posizione è abbastanza comoda per visitare la città, il centro è raggiungibile a piedi in circa 20 minuti.
於 2022 年 12 月住了 1 晚

10/10 優異

Gunn- Karin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 3 晚

10/10 優異

Stnnlve

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fint og kjekt Hotel m spa
於 2022 年 11 月住了 3 晚

8/10 不錯

Cezary

商務旅客
讚好：整潔度和客房舒適度
Może być, ale ...
Kilka lat temu miałem wrażenie, że hotel jest świetny; aktualnie już nie jest, check-in /check-out w recepcji to droga przez mękę i strata 30 minut, miła obsługa jest marnym pocieszeniem. Nieczynne jaccuzi odgrodzone taśmą, wygląda jak na budowie, zero estetyki.
於 2022 年 10 月住了 1 晚

10/10 優異

Magnus

於 2022 年 11 月住了 3 晚

8/10 不錯

Morten

讚好：整潔度和職員與服務
不滿：住宿狀況
Breakfast and location ok, but bed was no good
Nice location by the river and next to shopping center. No traffic noise. Ok breakfast. However, the room was next to elevator that made a lot of noise, not recommend to accept a room here ! Bed was worn and I could feel the springs through the madress....
於 2022 年 10 月住了 6 晚

10/10 優異

Andrew

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Weekend away
Hotel beautiful, staff spoke good English and very helpful. You need to download Uber to get around. Spa suite awesome shame jacuzzi broken. Restaurant has limited choice for allergies which is awfully disappointing.
於 2022 年 10 月住了 2 晚

6/10 一般

Anja

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
En aften på hotellet var der fest arrangement på 1. Sal. Og det kunne vi så ligge og høre meget tydeligt på vores værelse på 2. Sal. Ingen søvn for musikken stoppede kl 03.
於 2022 年 10 月住了 5 晚