諾烏姆托瑪薩之家酒店是否寵物友善住宿？

是，此住宿允許旅客攜帶寵物入住。此住宿收取每隻寵物每晚 PLN50 費用。輔助動物豁免收費。

諾烏姆托瑪薩之家酒店的登記入住時間是？

登記入住開始時間：14:00；登記入住結束時間：00:00。

諾烏姆托瑪薩之家酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務。接駁交通收費為每輛車 PLN99。

諾烏姆托瑪薩之家酒店位於哪裡？

此公寓大樓位於克拉科夫舊城，距離弗羅恩斯卡街和中央集市廣場不到 5 分鐘腳程。距離皇家路和小市集廣場只有幾步之遙。只需步行 17 分鐘即可到達克拉科夫中央車站。

諾烏姆托瑪薩之家酒店克拉科夫區

8/10 不錯

真實旅客

2018 年 8 月 29 日

clean, great location

於 2018 年 8 月住了 1 晚

10/10 優異

David

2025 年 10 月 7 日

讚好：整潔度和客房舒適度

Easy walking distance into centre of old town, some very nice cafes and bars right on the street next to property but very peaceful neighborhood. There are 5 flights of stairs to walk up with no elevator but it's good to walk off all the pierogi and beer.

於 2025 年 10 月住了 5 晚

8/10 不錯

Kathleen e

2025 年 9 月 19 日

讚好：整潔度和客房舒適度

Be prepared for the many stairs!

Once you climb the many many stairs, it is a good place to stay. The location is excellent. It is quiet and clean.

於 2025 年 9 月住了 4 晚

2/10 很差

Nils

2025 年 9 月 12 日

讚好：整潔度

AI at its worst

They use AI bot to respond to you even if you call. I wanted to leave my luggage but there was no key in the key box. I called 10 times it was always said somebody is being notified und will call or show up at the premise. Nothing happened. Plus you have to climb 100+ stairs with your full luggage as no elevator exists thru a rather disgusting and run down stairways. Since they have a kitchen in the hallway to your room you will be waken up by the noise if someoene prepares their breakfast, really fun when this happens 6 am...

於 2025 年 9 月住了 3 晚

6/10 一般

Birgit

2025 年 8 月 23 日

讚好：設施服務

Could be cleaner. Shower holder not safe. Communication by phone just with AI, no answer via email.

於 2025 年 8 月住了 4 晚

8/10 不錯

Hayley

2025 年 7 月 28 日

讚好：整潔度

於 2025 年 7 月住了 2 晚

2/10 很差

Lauren

2025 年 7 月 15 日

Entrance access difficult.

I can't review the property itself because I was unable to get in and we had to stay somewhere else. Most of this is likely due to my own stupidity, and lack of computer knowledge, but they did not send me the information to get into the unit until I was already gone. They could at least put their phone number on the building door or something. I did not take my phone with me because it is old and doesn't work well in foreign countries but it's tiny. Can't replace it. Black comedy of errors, and expensive. Make sure you have entrance info before you get on the plane or cancel the reservation.

於 2025 年 6 月住了 3 晚

2/10 很差

Justin (Calgary)

2025 年 7 月 9 日

Never got a code for the lockbox. Couldn’t get through to the 24/7 helpline number. Had to purchase another place to stay. AFTER we booked and paid for another place to stay, we had someone else call with a Polish number and they got through the helpline. It seems only people will a Polish phone number can actually connect to Novum House helpline. Very unfortunate and frustrating to be left stranded.

於 2025 年 7 月住了 3 晚

8/10 不錯

Claire

2025 年 6 月 25 日

讚好：整潔度和客房舒適度

Lovely room, check in not easy

Lovely apartment in a run down building, this is to be expected in Krakow. Ignore the state of the building as you enter as the room is absolutely lovely. I was not a fan of the AI phone system, I had to ring the property as they sent all the details in Polish. Check in was very confusing but once I received my email in English it was easy to follow instructions for getting into the room.

於 2025 年 6 月住了 1 晚

10/10 優異

A

2025 年 6 月 3 日

讚好：整潔度和客房舒適度

Great place, great location, just be aware it is 5 floors up without a lift.

於 2025 年 5 月住了 6 晚

10/10 優異

james

多人同遊

2025 年 5 月 30 日

讚好：整潔度、設施服務和住宿狀況

Lovely apartment and well serviced.. Great location just off the square and with plenty Bars, Cafes etc around…Just beware of the stairs as has no lift and is quite a climb…

於 2025 年 5 月住了 4 晚

8/10 不錯

Cecilia

2025 年 5 月 21 日

於 2025 年 4 月住了 5 晚

8/10 不錯

Christina

2025 年 5 月 6 日

讚好：整潔度、設施服務和住宿狀況

Schönes Zimmer in sehr praktischer Lage. In meinem Zimmer waren Vorhänge am gläsernen Bad angebracht, was in einigen älteren Bewertungen anders zu lesen war. Gleich gegenüber auf der Straße ist ein kleiner Supermarkt und es ist wirklich alles fussläufig zu erreichen. Was könnte verbessert werden: Ich hatte den Online Check In schon deutlich im Voraus gemacht und dort Info bekommen, die Check In Codes würden am Anreisetag ab 0h verfügbar sein. Leider wurde auf meine Mail vom frühen Morgen nach den Zugangsdaten bzw ob etwas falsch gelaufen sei erst zum Check in Zeitpunkt mit den Infos geantwortet. Also nicht wundern. Infos, die ich bekommen habe, waren alle englisch und gut verständlich.

於 2025 年 5 月住了 3 晚

6/10 一般

Daniele

商務旅客

2025 年 4 月 14 日

讚好：整潔度

Overall good, check-in and communication bad

The apartment was located in good and strategic area. But it was at 5th floor without elevator in old building. Overall opinion is good for me because it was clean, comfortable room and also quite. But the check-in procedure is very difficult first time and it was writtend in only polish language. You'll receive lot of emails regarding procedures to check-in the apartment, and it was mentioned to receive all codes starting from your reservation time and automatically resent each 30mins using automation to guarantee your entry also for last minutes booking. For me wasn't true and I got lot of issues to join my room. Anyway the 24/7 assistance helped me and all issues has been solved, but I spent lot of time for that.

於 2025 年 4 月住了 1 晚

6/10 一般

Roberto

多人同遊

2025 年 3 月 2 日

讚好：整潔度

Al centro di Cracovia vecchia

Posizione centralissima a pochi passi dalla piazza. Struttura pulitissima e moderna. Un po' scomoda la salita al 5 piano senza ascensore

於 2025 年 2 月住了 3 晚

10/10 優異

stephen

多人同遊

2024 年 11 月 26 日

Great

It was great

於 2024 年 11 月住了 3 晚

10/10 優異

Jodie

家人同遊

2024 年 10 月 7 日

讚好：整潔度和客房舒適度

Perfect stay to be in the centre of the action

Amazing apartment just a stone throw away from the main square. Perfect spot to be right in the centre of where all the bars and restaurants are. We walked everywhere from here and was perfect for us. There’s not a lift so there’s a lot of steps to get up to the apartment but that’s just a minor when the apartment itself was so perfect. We were lucky enough to have had a balcony so had a lovely view of the top of the rynek glowny.

於 2024 年 10 月住了 3 晚

8/10 不錯

Martha

伴侶同遊

2024 年 7 月 26 日

讚好：整潔度和住宿狀況

Nice location close to everything in the old town market Square. Lots of stairs but we knew that was what we signed up for. The instructions to find the apt and how to get in were a little confusing and we were not sent the email with our lockbox code as stated in the reservation. We ended up calling and it was rectified. Room is small (like a one bedroom out of an entire apartment) but very clean and modern. Bathroom shower was nice but not very practical or private because it was all glass windows. The only issue we had was that our room door would not lock properly so many of the days we had to sleep or leave everything in the room unlocked which was a bit unnerving. Overall it's a beautiful location close to everything, waking distance.

於 2024 年 7 月住了 3 晚

8/10 不錯

Michael

伴侶同遊

2024 年 4 月 15 日

讚好：整潔度、設施服務和住宿狀況

Very nice and well priced only downside is the 5 story hike to get to the room as there is no lift. It is nice and quiet well maintained and staff are very friendly and communicate with any issues.

於 2024 年 4 月住了 3 晚

8/10 不錯

真實旅客

2023 年 8 月 16 日

讚好：整潔度和客房舒適度

Fab location, lovely apartment, stressful check-in

Very quirky little property and a fantastic stay overall. Would definitely stay again - room was clean and stylish with a spacious bathroom and generally well-equipped. Location couldn’t be better for exploring Krakow on foot. Just be aware that the room isn’t in a hotel it’s in the top floor of a tenament building. In the end this made for quite a nice tucked-away and kind of authentic place to stay but very different to what I expected when we arrived. Not helped by the fact that we hadn’t been sent a self check-in code and entrance instructions were all in Polish - google translate came to the rescue and a quick call to main reception resolved this really smoothly but just make sure to check they send the code in advance! Apartment itself was spacious and in great condition, bed was comfy and all amenities provided.

於 2023 年 8 月住了 3 晚

10/10 優異

真實旅客

2023 年 6 月 15 日

讚好：整潔度和客房舒適度

Great stay

Had a fantastic stay. Bed was comfortable and they had all we needed. Fantastic location

於 2023 年 6 月住了 5 晚

8/10 不錯

Caitlyn

2023 年 5 月 15 日

讚好：整潔度

Overall good

This property is in a perfect location and good room. Room 502 has an all glass bathroom. It’s stupid if you want to have the window open and go in the shower everyone in the complex will be able to see you and if someone knocks on the door will be able to see straight into the bathroom. *BE CAREFUL OF THE STEPS* I know on the add it states there is no lift however there is 9 flights of stairs which can be tricky when you’ve had a drink haha however apart from this was great

於 2023 年 5 月住了 3 晚

10/10 優異

VIKTOR (AUSTIN)

2023 年 5 月 11 日

讚好：整潔度和住宿狀況

Great location, clean secure place

於 2023 年 5 月住了 1 晚

10/10 優異

Fernando

商務旅客

2022 年 9 月 8 日

讚好：整潔度和客房舒適度

於 2022 年 9 月住了 1 晚

6/10 一般

Beata

2019 年 10 月 21 日

讚好：整潔度、職員與服務和住宿狀況

Put on your climbing shoes

The room itself was amazing in cleanliness, comfort of the bed and futuristic-looking glass bathroom, well equipped. But it is on a very high 5th floor with no elevator, so unless you have a light overnight bag with your pjs and toothbrush, you’ll be sweating hauling your bags up that stairwell. And on a Saturday night it might not be a pleasing climb if someone before you didn’t make it to the nearest loo. Overall a great room for strong young trekkers. View of rooftops around the autumn trees was nice and it was a pleasantly quiet room.

於 2019 年 10 月住了 1 晚

諾烏姆托瑪薩之家酒店

Novum House Tomasza

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