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One-Stop Residence Hotel & Office

3.5 star property
Families splash in two outdoor pools and a dedicated children's pool, then venture to nearby shopping at MyTown Shopping Centre and Berjaya Times Square

Choose dates to view prices

One-Stop Residence Hotel & Office offers family fun with a playground and multiple pools. Conveniently near Sunway Velocity Mall for shopping, it also features practical amenities like a gym and dry cleaning services, perfect for longer stays.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is HK$184
HK$218 total
includes taxes & fees
26 May - 27 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 45 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 8.00 per day
  • Rollaway bed fee: MYR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 AM
No pets and no service animals are allowed at this property

Frequently asked questions

Does One-Stop Residence Hotel & Office have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 AM.

How much does it cost to stay at One-Stop Residence Hotel & Office?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at One-Stop Residence Hotel & Office on 26 May 2026 start from HK$184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is One-Stop Residence Hotel & Office pet-friendly?

No, pets are not allowed at this property.

How much is parking at One-Stop Residence Hotel & Office?

Self-parking is available for MYR 8.00 per day.

What time is check-in at One-Stop Residence Hotel & Office?

Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at One-Stop Residence Hotel & Office?

Checkout is at noon.

Where is One-Stop Residence Hotel & Office located?

This family-friendly hotel is located in the city centre, within 1 mi (2 km) of MyTown Shopping Centre, Sunway Velocity Mall and Berjaya Times Square. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are also within 3 mi (5 km). Chan Sow Lin Station is 9 minutes by foot and Pudu Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.6

Cleanliness

6.2

Location

7.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 47 out of 319 reviews
Rating 8 - Good. 154 out of 319 reviews
Rating 6 - Okay. 73 out of 319 reviews
Rating 4 - Poor. 26 out of 319 reviews
Rating 2 - Terrible. 19 out of 319 reviews

Reviews

Verified

8/10 Good

Jahranga

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were comfortable and well-appointed. The Staff was never intrusive, and help was delivered promptly when called upon. A few issues need to be addressed, but overall a good experience.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location with shops for self catering or cafes to eat out and a laundry on the complex.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Dzakhir

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with big family..
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Rozi

Disliked: Cleanliness, property conditions & facilities
The room size good but the cleanliness in the bathroom could be improve & a parking for guest should be on complimentary.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Khin Yong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far from KL city. Hotel don't provide business central and also not allow early check in which will need sub charge of another 50% of the day rate which is too redicurious.New arrival guest can check in before 1.30 while I reach there before 10, was told to check in at 2pm or pay sub charge. Very un-friendly staff. More over the building was empty when walk out of the hotel which can be scary in the late night passing through as taxi will not drive to the main door and just stop moment they turn in.
Verified

2/10 Terrible

Ritesh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

worst hotel with very very arrogant staffs.

It is worst hotel in this area. I reached around 9am in morning, I asked for checkin but they said I cant check in before 12am. If I want to do now I will have to pay 1 day extra charge which was too high just for 3 hours. I said OK I need just one washroom so that I can change and go to city. They asked me to go public toilet which is just outside of premises from back side and it was too dirty. I will never ever suggest anyone to go this hotel again. Rating is false.
Verified

2/10 Terrible

Kazunori

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
たた
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

EnyraShahmi

Liked: Cleanliness, amenities, property conditions & facilities
Nice Friendly staffs Good location Clean
Stayed 4 nights in Oct 2019
Verified

8/10 Good

manoj

Liked: Cleanliness, staff & service
The apartments are close to the chan sow lin LRT station. the only downside is the noise of the train chugging past the property. The apartments are quite big , neat clean with full facilities. Not too many vegetarian eating places close to the apartment ( only a few chinese and nasi kandhar type joints). if u have a family, these apartments are quite nice. there are quite a few 24*7 shops.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Khairul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Nice enviroment. Nice staffs
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good staff n clean
Stayed 1 night in Apr 2019
Verified

8/10 Good

Fz

Liked: Cleanliness, property conditions & facilities
very good for family and members
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Fair accommodation for a night stay of family of three.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ambient
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience

The place is great the hotel was confortable nice suite cheap price good for 1st arrive at Kuala Lumpur metro train station is just next to it you can go anywhere you want grab also is cheap to anywhere from there great experience pool 7 to 10 pm nice
Stayed 6 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Okey for stay
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

RAIZA BINTI

Liked: Staff & service, room comfort

Pleasant stay at OneStop Residence

Nothing is so important than family, my kids have good time on the pool, I have convenient ride for office business since Plaza Chan Sow Lin just besides & attached with this building. Totally my family have a pleasant stay in this apartment
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
The property it okay . Management okay
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
All i ilke but i think that like iron n board should be in the room no need to be request...no shampoo..no plastic bag for laundry...one of the plugs cant use n also the iron itself not in good condition..the plug was opened...quite danger
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Amenities
Check in process was not smooth. They upgraded our room but they locked the extra bedroom and bathroom .
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Anyone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby public transport, tight security, faster check in& out
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
No swimming pool - in renovation
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Lydia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness is not convinced. Bcoz I saw too many baby cockroaches in the corridor for 2 days.
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

Irwan

Just try other option if u can

The apartments getting spartanly furnished & and they dont bother to decorate anymore. The wardrobe have a very strong stank smell. Everything feels dusty too.. I dont know.. I have good memories here last time...but the revisit let us down
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Great!

very spacious and cozy for reasonable price. Plus easy accessibility to the downtown is an advantage too.
Stayed 2 nights in Aug 2018