Sotetsu Kugenuma hotels

"All the staff at this hotel are fantastic. The cleaners, the receptionists and the restaurant staff are so friendly and helpful. The rooms at this hotel are bigger than the standard Japanese hotel rooms. The location of the hotel is perfect, so close to the bus and train stations, and also several shopping centres."

"We really enjoyed our stay here, very attentive staff and extremely orderly! Loved it, we will definitely be back "

"This was our first visit to Japan. This hotel was safe, clean and the staff were very professional. This was a true cultural experience."

"I liked the hotel location the best ( close to the train station)"

"Hotel located close and walkable distance to the cruise terminal . (10 min walk ) . Clean and comfortable. Staff was great and helped me with some documents that needed to be print . Breakfast on site and there is a 7 eleven close to it . Chinatown 5 min walk . Will recommend!"

"They have foot and face masks at amenities at reception. The view is amazing looking over the ferris wheel area. "

"Great staff and room"

"This property is conveniently located for the types of things we like to do. It's also close to many transportation options as well as some shopping. The hotel has a nice feel but wish it had an onsen and not just a swimming pool."

"This location was so convenient. The staff was very professional. The restaurant in the hotel was very good."