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"Room was nice and clean. The breakfast was excellent with many options. "

"This is an older place so if you are looking for sparkling accommodation maybe not here. If you want a more traditional Japanese hotel this is a good choice. Great free breakfast. Private onsen by reservation. Free beer and noodles along with other snacks each evening from 4-6. Larger room than many Japanese hotels. The staff is fantastic. Free shuttle to the train station. Be aware if you are walking with luggage there is a major hill to climb. Call the hotel and they will send a car anytime before 7:00 pm"

"Room condition was very good. There was two bathrooms."

"I was traveling solo through Matsushima Bay and I found this amazing Ryokan through an AI/Google search. I was highly impressed with service provided by the staff! I especially liked their use of some cool technology I had not seen before (it was a set up of two microphones, one facing the guest and one facing the staff, that automatically translated speech to text for display on a digital board between us as we spoke to each other). This was extremely helpful during my check in/out process since I usually fumble with Google Translate. My room + the view was immaculate and had everything I needed plus more! I thoroughly enjoyed my onsen experience and I can’t wait to experience more in the future. This was the best choice I could have made for my first true Ryokan experience. Note: They have a set time for dinner so if you are arriving after they have completed dinner service be prepared to make other arrangements just in case."

"A beautiful property with modern Japanese/Western style architecture. The onsen wooden bath with a view is gorgeous and feels healthy. The adjacent public baths are also lovely. Great food and thoughtful staff. Highly recommended for anyone who seeks quiet space for your soul."

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"It is the first hotel I have ever stayed at that charged for room cleaning. The staff were often not around. "

" Nothing, all good "

"room was well kept, staff was very helpful and respectful, even with language barrier everything was understandable. Buffet and onsens were great."