For hotel's facilities and services, they are very nice. But the staff need to improve their English, not easy to understand the meaning even though I can use a little bit Japanese.
Not everyone staff nice to be travellers, I asked one of staff to call taxi but he was not willing to do because he didn't smile at me, maybe too nervous?
A bit later, I saw he smiled to other people even they are not customers! That's why I think about it!
