We loved this property. Beautiful views. Check-in was easy and quick. Property manager was very responsive. Reason for not 5 stars is, no cleaning of room while we were there, 3 nights. Place was beautiful though. Would stay again and price was reasonable.
Michelle
於 2025 年 5 月住了 3 晚
4/10 欠佳
Janneth
伴侶同遊
2025 年 4 月 25 日
不滿:職員與服務、設施服務和住宿狀況
Vistas del Volcan Arenal y el lago. El televisor no funciono. Limpio pero se tienen que cerrar las ventanas por los insectos en la noche. Usamos el aire acondicionado. y al salir observamos goteras provenientes de nuestro cuarto en dirección al piso o area común en el piso terreo.
Janneth
於 2025 年 4 月住了 1 晚
8/10 不錯
Arkadiy
家人同遊
2025 年 4 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel manager Sergio provided excellent service, accommodating for all our needs. Location is superb, rooms and spacious and convenient. Despite of some minor issues with plumbing our stay was excellent.
Arkadiy
於 2025 年 3 月住了 3 晚
10/10 優異
Timothy
家人同遊
2025 年 3 月 30 日
讚好:整潔度、職員與服務和客房舒適度
Beautiful and peaceful.
Timothy
於 2025 年 3 月住了 3 晚
10/10 優異
Kamarece
2025 年 3 月 25 日
讚好:整潔度、職員與服務和住宿狀況
If you want peace quite nature this is the place is convien
Kamarece
於 2025 年 3 月住了 2 晚
10/10 優異
Norma
多人同遊
2025 年 3 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Norma
於 2025 年 3 月住了 2 晚
10/10 優異
Philip
2025 年 3 月 22 日
讚好:整潔度、設施服務和住宿狀況
Beautiful veiw and helpful manager. Not much in the way of service though
Philip
於 2025 年 3 月住了 1 晚
4/10 欠佳
Jennifer
伴侶同遊
2025 年 3 月 20 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
This property needs alot of work. No breakfast included, pictures of the property are 10yrs old. Amazing property for Mt Arenal but the rooms are really old and nothing is up dated. Basically a dump on a beautiful piece of property. No clue where to check in. Outlets arent even in the walls.
Jennifer
於 2025 年 3 月住了 1 晚
8/10 不錯
thomas
2025 年 3 月 4 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great views. Lovely gardens. Many birds.
thomas
於 2025 年 3 月住了 2 晚
8/10 不錯
Alvaro
2025 年 2 月 17 日
讚好:整潔度、職員與服務和住宿狀況
Nice and quiet place.
Alvaro
於 2024 年 12 月住了 2 晚
10/10 優異
Patrick (Corpus Christi)
家人同遊
2025 年 2 月 11 日
讚好:設施服務
2 thumbs up.
Patrick
於 2025 年 2 月住了 7 晚
6/10 一般
Adrian
伴侶同遊
2024 年 12 月 27 日
讚好:整潔度和職員與服務
不滿:設施服務
Les photos sonr un peu trompeuses. Pas re restaurant ni sur place ni à proximité. En fait il faut se déplacer au moins à une 15 de minutes en auto pour trouver le moindre service.
La chambre était propre mais très de base. Je n'ai pas aimé la disposition de la douche. La chambre a besoin d'un bon rafraîchissement.
Le service de Sergio très courtois et attentionné.
Adrian
於 2024 年 12 月住了 2 晚
10/10 優異
Irina
2024 年 12 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Check in/out was easy meeting put timeline. We got an upgrade what was a nice benefit. Sergio was very welcome and unbelievably helpful with all information and activities suggestions. View from the Lodge is breathtaking. Bed was very comfortable. Will come back and recommend my friends.
Irina
於 2024 年 12 月住了 2 晚
10/10 優異
Mireille
伴侶同遊
2024 年 12 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Très grande chambre. Superbe vue sur le lac Arenal et le volcan
Mireille
於 2024 年 12 月住了 3 晚
10/10 優異
Guadalupe
2024 年 12 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful host, very attentive
Guadalupe
於 2024 年 12 月住了 2 晚
10/10 優異
siddhesh
伴侶同遊
2024 年 11 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place has the most beautiful views of Arenal and the surrounding forest. We were able to see Tucan, Vultures and one other animal with our naked eyes. Such a beautiful place to stay. Last but not the least, the host Sergio. He is the sweetest Jentlemen I ever met. He has the best recommendations and offers help even in the middle of the night. Next time I visit, I will not have a second thought about making a reservation here just because of views and Sergio.
siddhesh
於 2024 年 10 月住了 2 晚
10/10 優異
Andrew
家人同遊
2024 年 8 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous View
We LOVED our stay at Arenal Gardens! The view of Arenal Volcano and lake was spectacular!! It was very peaceful and had plenty of space. No air conditioning was not a problem with multiple fans and it cools off at night. There were huge windows everywhere- even in the shower- you feel like you are in a tree house in the jungle. The staff was there to greet us and help us get settled. We went to Sky Adventures the next morning and you can walk right next door and you are there. This little gem was well worth the Uber up from La Fortuna. If you do an activity at Sky Adventures you can also purchase a shuttle ride with them. They also have parking if you drive. It’s a good idea to bring some food/snacks with you as no stores are nearby. There is a lively restaurant next door at Sky Adventures. It was the best part of our trip- we would definitely come back!
Andrew
於 2024 年 8 月住了 1 晚
10/10 優異
Linsey
家人同遊
2024 年 7 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet, secluded property with a great view of the volcano and lake. Owner super friendly and speaks great English. Was within walking distance to one restaurant and Sky Adventures. Very clean. Only downfall was it was hard to get to town.
Linsey
於 2024 年 7 月住了 2 晚
8/10 不錯
Patricia
伴侶同遊
2024 年 6 月 16 日
讚好:職員與服務
不滿:整潔度
Esta muy alejada y muy sucias las instalaciones
Patricia
於 2024 年 6 月住了 1 晚
4/10 欠佳
Michael (Victoria)
2024 年 5 月 23 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Nobody on site when I first arrived. Crazy steep walkway to building, then stairs up to room. Air conditioner worked, but took two hours to cool room. No curtains on some windows; undersized curtains on others. Ants everywhere. Jet tub malfunctioned and sprayed water everywhere. Construction immediately adjacent was noisy. Lots of traffic passing nearby to enter Sky Adventures. Overall, this place is out of the way. View from main house was amazing, but uncomfortable with a family of 10 or so on the patio and I was the only guest.
Michael
於 2024 年 5 月住了 2 晚
8/10 不錯
nathalie
2024 年 4 月 19 日
讚好:整潔度和職員與服務
nathalie
於 2024 年 4 月住了 2 晚
6/10 一般
randy
2024 年 3 月 22 日
randy
於 2024 年 3 月住了 4 晚
10/10 優異
Marcia
多人同遊
2024 年 2 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stunningly beautiful view from our second floor balcony. Sergio was extremely helpful with everything we could need - his kindness made the trip special and memorable in itself. Gorgeous flora and fauna at property. Building is well-loved, well-built, and we felt very safe. Very comfortable bed, slept well. Plenty of hot water and good water pressure. Coffee-maker and bar fridge conveniently in room.
Marcia
於 2024 年 1 月住了 14 晚
10/10 優異
Ronald (Westminster)
伴侶同遊
2024 年 1 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Spectacular view from bedroom balcony of Arenal Volcano and Arenal lake areas Room comfortable, spacious.