大堂

阿雷納爾火山旅館的評價

3 out of 5
阿雷納爾火山旅館
21007 Fortuna 6.5 KM N Iglesia Catolica, Contiguo a Restaurante Que Rico Arenal, La Fortuna, Alajuela

評價

9.2

卓越

10 分評分,優異;239 則評價中有 162 則" "
8 分評分,不錯;239 則評價中有 57 則" "
6 分評分,一般;239 則評價中有 16 則" "
4 分評分,欠佳;239 則評價中有 2 則" "
2 分評分,很差;239 則評價中有 2 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Stacy

家人同遊
讚好:設施服務
Beautiful place to stay. Amenities were perfect and well maintained. Staff was super friendly and helpful
於 2024 年 3 月住了 1 晚

10/10 優異

Adriana

讚好:整潔度、職員與服務、設施服務和住宿狀況
The volcano views
於 2024 年 2 月住了 2 晚

8/10 不錯

Dimitrios

於 2024 年 1 月住了 2 晚

8/10 不錯

Tomas

讚好:整潔度、職員與服務和客房舒適度
Pleasant stay in a good location
Pleasant resort, room a bit dated but comfortable. Friendly and helpful staff, good location
於 2024 年 1 月住了 1 晚

10/10 優異

Steven

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful staf
The staff was excellent. They made great suggestions for dinner and made reservations for us. There was a shuttle to take you to restaurants which was helpful because La Fortuna is busy. Very spacious rooms, terrific views of Volcano.
於 2023 年 12 月住了 3 晚

10/10 優異

Eric

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful scenery..
於 2023 年 12 月住了 2 晚

10/10 優異

Mayank

於 2023 年 12 月住了 1 晚

10/10 優異

Tim

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Alexandr

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Carolina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

letta (Gilbert)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I booked this property as I was literally driving to La Fortuna. So glad I did. It sits facing the volcano and the views were unbelievable. I was in cabin #107 loved where it was located!! The grounds are just beautiful and staff very helpful. Loved the unique rooms. I will be back. 🌴❤️
於 2023 年 11 月住了 1 晚

10/10 優異

Pedro

讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk was cute
於 2023 年 11 月住了 1 晚

10/10 優異

Gonzalo

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel rodeado de naturaleza
Hotel con buena ubicación y la habitación amplia y limpia.
於 2023 年 9 月住了 1 晚

10/10 優異

Manu

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome facility. Very helpful and caring. Food in the restaurant is super good too. The folks in the reception can help you plan your trip in Arenal area. Highly recommend.

10/10 優異

Joyce

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
This area of Costa Rica is such a beautiful area to visit. The hotel was in a very pretty setting and we could see the volcano through our window. The restaurant right on the property was very good. We ate there multiple times and the staff was always so friendly and pleasant. Everyone at the hotel was super nice and helpful.
於 2023 年 7 月住了 4 晚

10/10 優異

Brian

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful grounds. Well maintained. Staff was very helpful and kind.
於 2023 年 7 月住了 2 晚

10/10 優異

Kate

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We loved Arenal Volcano Inn. Our family of 6 had a 2 bedroom 2 bathroom villa with a kitchen, sitting area, and washer and dryer. It was clean and spacious. The swimming pool was perfect and we almost always had it to ourselves during our stay. The gardens all around the property were so beautiful. The breakfast was the best we had while in Costa Rica and the views of the the volcano from the restaurant and the master bedroom of our villa were amazing! We would stay here again.
於 2023 年 5 月住了 2 晚

10/10 優異

adam

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent location, clean room, great price, friendly staff, good food, great view!
於 2023 年 6 月住了 1 晚

10/10 優異

Richard

於 2023 年 4 月住了 3 晚

10/10 優異

Detlef (Hamburg)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Etwas außerhalb von La Fortuna ist es schön ruhig. Wir hatten direkt von unserem Zimmer Blick auf den Arenal. Freundlicher, perfekter Service, sauber, leckeres Frühstück... eine schöne Unterkunft.
於 2023 年 4 月住了 2 晚

10/10 優異

Ralph

讚好:整潔度
於 2023 年 4 月住了 1 晚

6/10 一般

Pedro Miguel Alves

於 2023 年 3 月住了 3 晚

10/10 優異

Sethany

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Love this place
Staff was helpful and nice. Hotel was clean. It was safe. I loved this place.
於 2023 年 3 月住了 2 晚

10/10 優異

Lisa

於 2023 年 3 月住了 1 晚

6/10 一般

hyun (fullerton)

多人同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
No interesting amenities
於 2023 年 3 月住了 2 晚

10/10 優異

Francis

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bien situé et belle vue
於 2023 年 3 月住了 1 晚

8/10 不錯

SHERRI

讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked individual stand alone units.
於 2023 年 2 月住了 3 晚

10/10 優異

Michel

於 2023 年 2 月住了 1 晚

10/10 優異

Scott

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is our first trip to Costa Rica & our 3rd lodging. We started in a beautiful villa in Punta Islita, a condo near Playa Conchal & this Inn. We love the traditional vibes of the Inn. We are in a bungalow with 2 bedrooms/2 baths that can accommodate 6 persons with a kitchen, living & dining area. Has a washer/dryers Love the cleanliness & the open floor plan. You can see Arenal Volcano from the reception area. Erica in front desk has excellent customer service. We arrived at 1:15 to catch a guided volcano tour. Our pick up is in another hotel because somehow the Inn wasn’t listed as a pick up place. Erica offered to call the company so we can be picked up at the Inn. Fantastic. She also facilitated to store our luggage in the office while in the tour. But it turned out our bungalow was ready. We were able to check in before 3pm. The Inn is well-maintained & clean. Our bed was very comfortable, towels were new/newer. Grounds are well kept. There’s definitely “pride in ownership”. It has a nice restaurant on site. Our waiter was attentive, food was very good (had dinner). Wish we could stay here for at least 3 nights to see more wildlife & highlights of the area but we leave for Manuel Antonio Park in the afternoon for a guided tour on Mon. The Inn is so close to town. I highly recommend this Inn.You won’t be disappointed.
於 2023 年 1 月住了 1 晚

6/10 一般

Joanne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a nice experience, the room was clean but we checked out 1 day early. The wifi was not great and the weather wasn’t great so we didn’t get to experience the pool.

10/10 優異

martha

伴侶同遊
讚好:整潔度、職員與服務和設施服務
The overall experience was amazing. From the friendly staff to the delicious breakfast buffet. Margarita is amazing. Thank you more making our stay special

10/10 優異

Priscila

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great place to stay and go around for tours. Good breakfast. Nice rooms with confortable beds.
Arenal Volcano Inn 於 2022年11月29日的回應
Hello Priscila Thanks for for your comment !

10/10 優異

Laura

於 2022 年 11 月住了 2 晚

10/10 優異

David de Jesus

於 2022 年 11 月住了 2 晚

8/10 不錯

Jonathan

於 2022 年 9 月住了 1 晚

10/10 優異

SAMUEL

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very nice
於 2022 年 7 月住了 2 晚

8/10 不錯

Mélissa

於 2022 年 7 月住了 1 晚

10/10 優異

Jiaming (Flushing)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
it is beautiful and well maintained. Location is great, convenient to scenery, activities and shopping, def come back if in the area again!
於 2022 年 4 月住了 3 晚

10/10 優異

Claude

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Food was great and priced fairly . Staff very helpful and cordial. Excellent facilities. Highly recommend a stay here.
於 2022 年 4 月住了 1 晚

10/10 優異

Belinda

於 2022 年 4 月住了 1 晚

10/10 優異

Louise

於 2022 年 3 月住了 1 晚

10/10 優異

Francis

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nous recommandons cet établissement, idéalement les unités isolés, car la plomberie est plus bruyante dans les unités faces à la piscine. Ils nous ont changé de chambre (up gradé) sans frais. Excellent déjeuner, très belle vue près des sources thermales et du parc nationale.
於 2022 年 3 月住了 2 晚

6/10 一般

Björn

伴侶同遊
不滿:設施服務和住宿狀況
Der Ausblick auf den Vulkan ist einfach unschlagbar. Aber tatsächlich waren wir von der Unterkunft in Sachen Preis-Leistung enttäuscht. Das Hotel und vor allem die Zimmer haben ihre besten Zeiten hinter sich. Bei unserer Rundreise durch Costa Rica mit 7 Unterkünften hatten wir ausschließlich ein vergleichbares Preisniveau und diese ist definitiv auf dem letzten Platz.
於 2022 年 3 月住了 2 晚

10/10 優異

Ana (Santa Tecla)

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Muy lindo, limpio y comodo. Los jardines preciosos, lastima que el volcan arenal "no se dejo ver bien" .....
於 2022 年 2 月住了 1 晚

10/10 優異

Scott

伴侶同遊, 多人同遊
讚好:職員與服務、設施服務和住宿狀況
Breakfast included, super friendly staff, clean rooms. Overall a very positive experience.
於 2022 年 2 月住了 1 晚

10/10 優異

Cristina (Heredia)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 2 月住了 1 晚

10/10 優異

mustafa

於 2022 年 2 月住了 2 晚

6/10 一般

Norma

多人同遊
讚好:整潔度和職員與服務
Great view of the volcano and good restaurant attached, especially good pizza. Otherwise a bit dated. Very thin blankets, pillowcases too small to cover the pillows, polystyrene cups (and only two), and windows screwed shut.
於 2022 年 2 月住了 1 晚

4/10 欠佳

Brittney

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
If Arenal Volcano Inn could be rated on just it's views, it would get five stars. However, the deluxe rooms and it's amenities were a bit disappointing. Only a tiny closet to hang clothes in a room meant for four people, single little landings built into the corners. Although it is a hot climate and bugs are to be expected, I struggled to keep little biting nats away from my belongings and luggage the whole time. Any trace of food would bring an army of little biting ants. Parking was very difficult given the renovations going on the property and jacuzzi tub was luke warm. Other than those things, the continental breakfast was pretty good and they offered activities you could be shuttled to.
於 2022 年 2 月住了 4 晚

10/10 優異

Sven

於 2022 年 1 月住了 2 晚