Manhattan Holidays

It was great. We would definitely stay at NobleDen again. Location was perfect for us. Easy access to subways. Lots of great restaurants and bars within a 10-15min walk. The roof top was very cool. The room was clean and bright. The shower was awesome. The staff were cheerful and helpful. Can't say enough good things about this hotel. On our next trip i'd definitely opt for a balcony room.

This hotel has a great location. The rooms, however, are hit or miss and the staff are extremely discriminatory towards disabled guests. I booked an accessible room and the door was broken -- I hurt my shoulder trying to enter my room. When I informed the staff, they said "their job was telling guests who wanted refunds or changes it wasn't possible, because lots of rooms had issues." They even lied and said they were 100% booked, which I disproved by showing them the available rooms online. After reminding them of the legal obligations of an accessible room for disabled guests, I eventually was able to be moved to a different accessible room -- which had a LOT of amenities my original room lacked like outlets, privacy curtains, etc. (Many of the rooms appear to have one interior window looking straight into an office building and no privacy curtain.) I think if you get a remodeled room it might be fine, but if you don't -- you might have no outlets unless you unplug a fan, broken furniture, broken doors, and an injury with no recourse. The staff were incredibly unhelpful until I literally called a friend who was a lawyer -- which I would not have done unless I was risking further harm to my body. I do believe this hotel is out of compliance with the ADA at best, and also a roll of the dice on your money. If you just need a dark place to sleep they do have blackout curtains! (If yours work.)