拉烏尼翁度假村

「Great Filipino hospitality 」

「尚可,但冷氣機裝在下方直接對床頭,游泳池不錯!」

「Booked 3 rooms for 1 night as we were needing somewhere to stay overnight before continuing further up north, but there were a lot of things that went wrong. To start, one of the rooms prior to checking in were left open. You would think that by adding the number of people staying per room, this would indicate how much toiletries to put in each room (towels, toothbrushes, etc.). This was not the case and we had to ask for additional towels for a room that is supposed to accommodate 4 people....

「Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. 」

「I won’t stay there any more. Linen were wornout, towels were discolored, mosquitos & ants all over the room, defective shower, toilet was clogged & after declogging it goes back to slow drain again. It’s way below my expectation. I don’t why you are doing business with this kind of property. 」

「Yes」

「The property was amazing but the breakfast was always cold. I booked a queen bed but when I arrived they said the room was two full sized beds. I was traveling with my girlfriend and it was embarrassing to have to tell them we were a couple and needed one bed. Me and my girlfriend our discreet about our relationship so needed to explain we as two women need a single bed was so embarrassing. After that situation I was uncomfortable the whole time at the hotel when around the staff. The hotel...