On the face of it, it looked initially really good. One issue, though: the hand-shower wand had fallen onto the shower cubicle floor and cracked at the base (I swear I didn't do it). The material the hand wand was made of was cheap--Chinese, I'm sure. I forgot to report the broken hand wand, but, for the management, the room was 605 if you want to take a look.
In 2021, it's time to get rid of carpets in hotels! Even though this one did have carpets that APPEARED clean, quite frankly, carpets are kind of gross. The reason is that people track dirt in, and if you look at a carpet under the microscope, you'll see dust mites and dust mite droppings, which can cause allergic reactions. Wood or tile floors are the way to go, both in the hallway and rooms. The BEST hotels I've stayed in (like Kempinski) have wood floors.
There were body and face towels but no washcloths.
No suitcase caddy (to rest your suitcase on.)
So nothing major, but for a hotel with that kind of name worldwide, it could be better. Sorry, I didn't bother to take pics--I was exhausted after traveling from the US!