"Everything was excellent: location, meals, onsen, view, staffs, etc. My wife loved the massage chair so much. If you have time, do check out the guest books in the lobby, next to the gift shop. You'll find interesting messages inside."
"A very old onsen hotel with lots of group tours. It's right in front of the lake tour pier. Nice view. Good location. It is right next to a famous Japanese hotel which the price is thrice if this. The maintenance of this hotel needs improvement. Onsen is not bad."
"I made a reservation for non-smoking room. However the room they assigned was smoking room. The front desk said they don't have any non-smoking room because this facility is the old one instead of new building. I wish I knew before I made a reservation. That means Expedia site didn't show the actual ..."
