室外泳池;7:00 至 19:00 開放;免費小屋、泳池傘

浮羅交怡瑞吉酒店的評價

5 out of 5
浮羅交怡瑞吉酒店
Jalan Pantai Beringin, Langkawi, Kedah

評價

9.2

卓越

10 分評分,優異;284 則評價中有 208 則" "
8 分評分,不錯;284 則評價中有 53 則" "
6 分評分,一般;284 則評價中有 10 則" "
4 分評分,欠佳;284 則評價中有 6 則" "
2 分評分,很差;284 則評價中有 7 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.4/10 

環保程度

評價

2/10 很差

FERNANDO

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
St. Regis Langkawi 1 Star hotel.
During my reception they did not provide the room that should be, have to request then change it, that's what should be "Andaman Sea View". The Services was rude and not polite enough for a 5 stars. Our Suite, should have a Butler service included. Never ask us if we need any service or provide any extra caring, just "put" in my room 1 bag and 2 hats for use during my stay and pay for it if taken away back home (horrible, non hygienic, used and damaged bag) in attached file to notice. All that service make my stay in this hotel a nightmare and just broke my resting and holiday mood. Been to many St. Regis in the World, this one in LangKawi is the worst, not 1 star deserve, but the price surely is 5 stars. I should request refund for all the patience I had to do and complaint to the from desk manager. The pool bar staff is careless, the cocktail is horrible, beers is nice hehe. The Hotel hardware is nice but the software, means personnel attention from the staff need to fire some of them and retrain again, the others. I would never but never introduce this Hotel to any of my friends or colleagues and, who read this, be prepare for your surprises during your stay.
於 2023 年 12 月住了 4 晚

10/10 優異

Amy (Macao)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
十分漂亮的泳池套房
入住泳池套房,房內的泳池很大,房間超靚。酒店內的沙灘較細,而且下午4點後海灘退潮,所以不是很漂亮。不過沙灘上有超靚的亭,拍照很漂亮。
於 2017 年 11 月住了 1 晚
The St. Regis Langkawi Management Team 於 2018年1月9日的回應
Dear Amy, Thank you very much for the lovely review of your stay with us. We are happy to hear that you had an impeccable stay with us. Should you ever choose to return for another stay, we will be more than happy to welcome you. Thank you and have an exquisite week ahead.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
寧靜的酒店,舒適,員工有禮,服務好,有機場接送

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice resort with great staffs
The hotel was very new and nicer than most if not all of the other resorts in Langkawi. Everything from the lobby to the rooms and the restaurants are nice. Staffs are very professional and friendly. They literally refilled everything and tidy up my room almost every time I leave my room. The only downsides being 1.) there are only 3 restaurants (2 restaurants + 1 cafe) in the resort and I personally think Kayu Puti is VERY nice but the other 2 are just average. They say there are some nice ones at Westin (same group and walking distance), I may give a try next time. 2.) The shower area is not very well water-proofed and everytime I take a shower the whole bathroom's floor gets wet. This bothered me a bit but again as I've said, the cleaning staffs tidy up the room very often so they mop the wet floor whenever I was not in. Overall a very good experience and I really want to do my next holiday with the resort again.

10/10 優異

Melvin (Weesp)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
High standard service. Excellent staff. Next level breakfast. Asian and Western
於 2024 年 4 月住了 3 晚

4/10 欠佳

Sarah (Kuala Lumpur)

讚好:住宿狀況
I had a wonderful stay last round but this time, the cleanliness was a major issue. There were urine stains on the floor in the WC. It’s such a pity because otherwise it was excellent.
於 2024 年 4 月住了 1 晚

10/10 優異

Sohini

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property facing the sea, clean and well maintained property care beach. Our second stay here and the staff are warm and try to cater to your every need. I had a last moment request for a half day extension due to changes in flight timing which they accommodated. The spa has been rebranded the St Regis Spa and it’s a big improvement in terms of treatment and products. My daughter had her first spa experience and they were wonderful. The staff at the beach are so attentive and friendly, lots of good food optiobs at the beach grill. The Fine Dining restaurant is a must for at least drinks at sunset, excellent service and the Orangerie (main hotel restaurant) has a breakfast feast and varied all day menu, and the Astor bar has fabulous atmosphere. Butler service was prompt and friendly, amazing suite facilities, we were very luckily to have it. Wonderful piece of luxurious paradise for a few days. Hotel is a quick drive from the airport which is a bonus,
於 2024 年 4 月住了 4 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Fantastic ! Worth the price !
於 2024 年 1 月住了 2 晚

10/10 優異

Mohamed amara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 1 月住了 1 晚

10/10 優異

Erika Visentin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is simply outstanding. Amazing, friendly staff, excellent facilities and very luxurious throughout. The beach and pool are amazing and the food is simply outstanding throughout. If I had one negative it would be that the room we stayed in was above a room with a pool and it did get noisy on a couple of Occasions in the night time. There should Be better sound proofing with the glass door. All in all a truly 5 star experience and we would certainly return.

10/10 優異

Alisha

於 2024 年 1 月住了 5 晚

10/10 優異

??

於 2024 年 1 月住了 2 晚

8/10 不錯

Lars

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚

10/10 優異

Robert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Monika
Es war ein traumhafter Urlaub. Es stimmte alles 😊 Der Bar-Man hat ein super Job gemacht. Die Mitarbeiter waren alle sehr freundlich und zuvorkommend. Gerne wieder
於 2023 年 12 月住了 7 晚

10/10 優異

Martin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Top!
Super Service und die Freundlichkeit ist nicht zu übertreffen
於 2023 年 11 月住了 5 晚

10/10 優異

Batjargal

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good place
It was amazing. Clean, safety, silent and comfortable.
於 2023 年 11 月住了 3 晚

10/10 優異

KEISUKE

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All of the staff members were attentive and attentive, and I could see the excellence of the hotel's guidance.
於 2023 年 11 月住了 4 晚

8/10 不錯

Nur Ain

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely stay, lovely staffs
於 2023 年 11 月住了 3 晚

10/10 優異

Jacqueline Maree

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚

8/10 不錯

Sebastian

讚好:職員與服務、設施服務和住宿狀況
Quiet and relaxing hotel
於 2023 年 11 月住了 7 晚

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is nice. The problem it is on the other side of the island which is less popular due to the quality of sea water. Activities ie swimming and snorkeling are not feasible. The issue I have with booking with Expedia is that we lose a lot of benefits as Marriott ie no upgrade of room unless you pay extra
於 2023 年 9 月住了 2 晚

6/10 一般

takehiro

伴侶同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
プール付きヴィラに泊まりました。(sunset over water villa) ここに来るのは2回目です。 チェックイン時、プールの水はほとんどなく、ホースで水を足していました。初日プールに入れず残念。 満水になったのは夜中です。 その間、作業の人間が部屋にノックもせずに入ってきたり、夜中に水を止めに来てもいいかなど失礼なことがありりました。 前回泊まった時も部屋に不備があり、部屋を替えてもらいました。 部屋は素晴らしいので残念です。
於 2023 年 9 月住了 2 晚
Beatrice Low 於 2023年9月17日的回應
Dear Mr. Takehiro, Warmest greetings from The St. Regis Langkawi and hope this message finds you well. First of all, we would like to thank you for returning to the mystical island of Langkawi and again staying with us. It was our utmost pleasure having you in the House of Astor. We value your time in providing us the feedback and our sincerest apology for the pool water issue that you had encountered. As mentioned by our Front Office Manager, Aizat to you, the water in your villa’s pool was drained for our scheduled maintenance purpose. The recent water shortage issue in the island had caused an unexpected delay in refilling the water in your pool and we are ultimately embarrassed with it. Mr. Takehiro, The St. Regis Langkawi and Marriott International values your loyalty and we hope that you will be given us a chance to us to recover your staying experience with us in the future. If the opportunity comes, we would be very happy to commit to a complimentary upgrade for you to our Sunset Villa and appreciate if early information could be given in order for us to have the villa reserved for you. Till then, take care and stay safe. Sincerely yours, Beatrice Low Rooms Division Manager

10/10 優異

BENJAMIN JAMES

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The St.Regis Langkawi was absolutely excellent facilities to the highest end of quality, very clean and excellent staff willing to help and assist you in any way means possible. This hotel will not disappoint and i Will recommend anyone going to Langkawi to stay at the St.Regis… We will definitely be going back ..
於 2023 年 9 月住了 7 晚

10/10 優異

Masaki

讚好:整潔度、職員與服務和住宿狀況
スタッフの皆さんのホスピタリティが素晴らしかったです。
於 2023 年 8 月住了 3 晚

6/10 一般

Seit Yen

於 2023 年 6 月住了 2 晚

10/10 優異

jihee

於 2023 年 6 月住了 2 晚

8/10 不錯

Mohd

親子同遊
讚好:整潔度和住宿狀況
Place was well designed, but some hallway area to room was not ventilated can create hot surrounded area When busy time, they should have things jotted, some request was forgotten and not matching that was earlier requested
於 2023 年 5 月住了 2 晚

10/10 優異

Jamie

讚好:整潔度、職員與服務和住宿狀況
No words needed truly exceptional
於 2023 年 5 月住了 1 晚

10/10 優異

Laith

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience
於 2023 年 4 月住了 5 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing relaxing stay
The service and staff are amazing and really do go above and beyond with everything. The butler service and the butlers were great too, always service with a smile. The resort is small but private and quiet which we liked and the food was all really tasty.
於 2023 年 4 月住了 4 晚

10/10 優異

Jerry Go

於 2023 年 4 月住了 3 晚

10/10 優異

Stefan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 4 晚

10/10 優異

Mohamed

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel from all aspects, staff is outstanding. We spent 7 days as a family we enjoyed every day of it

8/10 不錯

Chung Yang

於 2022 年 12 月住了 2 晚

10/10 優異

Vanessa

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 11 月住了 5 晚

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel
We had a wonderful stay at this excellent hotel. A beautiful beach and bay and room was superb.
於 2022 年 11 月住了 3 晚

10/10 優異

Maneet

於 2022 年 10 月住了 3 晚

10/10 優異

Ali

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Paradise on Earth
Amazing resort. Stunning view. Fabulous experience
於 2022 年 7 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic service! One of the best hotels in the region
於 2022 年 7 月住了 4 晚

8/10 不錯

Siew Hua

家人同遊
讚好:職員與服務和設施服務
The scenery around the resort is nice...
於 2022 年 6 月住了 2 晚

8/10 不錯

Huei Huei

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel is simply fantastic, from the view, hotel facilities until the foods. However, there is a little disappointment on the arrangement. The room amenities (including the cups, toilet amenities and bathrobe) were prepared in pair only while we have 3 adults staying in the same room with extra fees. Also, there is small cockcrouch dead body had stayed in the bath tab for days without been noticed by the cleaner.
於 2022 年 6 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
素晴らしいおもてなし
街中から少し離れていますが、プライベート感があり、ゆっくりビーチを楽しむのに最適です。 スタッフの皆さんが親切で、行きたい場所や雰囲気など希望を伝えると適切なレストランや施設などを紹介していただけました。 ホテル内のレストランもどれも素敵でサービスも行き届いていました。 室内も清潔で広く、滞在中快適に過ごすことが出来ました。
於 2022 年 5 月住了 3 晚

10/10 優異

Nimesh paul

於 2022 年 5 月住了 3 晚

6/10 一般

Sri Sharmilaa Banu

於 2022 年 5 月住了 2 晚

10/10 優異

Chee Geng Hei,

於 2022 年 4 月住了 2 晚

10/10 優異

Diyana

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Worth every penny spent
於 2022 年 3 月住了 2 晚

10/10 優異

YIH MING

於 2022 年 3 月住了 2 晚

10/10 優異

Antoine-Gerrard (Houston)

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
The staff were extremely helpful and friendly. Such a wonderful hotel. Our room was devine. A huge array of choice for breakfast. We’ll definitely go back.
於 2022 年 3 月住了 4 晚

10/10 優異

Jasdev Singh

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service
於 2022 年 2 月住了 4 晚

8/10 不錯

Chu Fen

於 2022 年 1 月住了 3 晚