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“Nice hotel suitable for family and kids”

“Hilton Langkawi is a beautiful hotel set in stunning surroundings, with well-maintained grounds that make for a relaxing stay. The rooms are clean, comfortable, and well presented. Unfortunately, the service did not match the quality of the property. Service throughout our stay was extremely slow, and the overall standard of customer care was disappointing. The staff appeared to need more training, as there was a lack of attentiveness and efficiency. With improvements to service and better……

“Thanks for the helpful staffs in the hotel and the view is fantastic…”

“沒有想像中好，服務就像網路上說的一樣普通，沒有五星級的水準。蚊子很多，吃飯的時候一直被蟲盯，沙灘景色好，但是也只能看，因為有水母。 整體而言框架ok服務沒到位，整體環境普通。”

“超棒的飯店,下回還會回去”

“全体的に清潔で綺麗でしたが、ベットが少し汚れているのが気になりました。”

“房間寬敞整潔，但洗手間掛衣服及毛巾的地方不夠，有點不方便。早餐食物質素一般，以這樣的價錢有點令人失望。厨師製作煎蛋餅 (omelette) 幾天也不太理想。食物選擇也不多，沙律看似不太新鮮。職員服務倒十分好，check-in 與 check-out 也很快捷。公共地方裝潢一般。”

“酒店泳池很大很舒適，但無邊際泳池須要另外付費感覺不太好，而且價錢頗貴，不值得。由泳池一直走出去就是沙灘，這沙灘不錯是可以游泳的，而且沙也不算粗，可以在這裡玩一個下午，所以沒時間去Cenang Beach的遊客就索性在這裡玩吧，泳池餐廳BBQ自助餐食物一般。今次被安排在G/F的房間，所以可以從房間直走出泳池，房間的空間是足夠的，但整體感覺也很舊，冷氣不穩定，要不太冷或太熱，房間如果可以翻新一下會更理想。有免費泊車。”

“Unfortunately, my experience at this hotel was disappointing. There was no hand soap provided in the room, and the Wi-Fi was very poor and unreliable throughout my stay. The biggest issue was the breakfast service. It was disorganized, and there didn't seem to be anyone directing guests or managing the seating during the busy morning hours. Many tables were still dirty, and it was difficult to find staff when assistance was needed. Overall, the breakfast experience was chaotic and did not meet……

“酒店員工服務很貼心”