Las Piedras hotels from HK$614

"Was not planning on writing a review as I sent an email with feedback but they did not bother to get back to me. I can accept a poor experience but surprised at the fact that they don’t care so here I am. The room was not ready until 3:30 pm with lots of angry customers waiting. I knew the room would likely have been cleaned in a rush given that we were all given our rooms at the same time. The room was suboptimally cleaned. The sheets seemed dirty and I found long hairs. This happened late at night and the kind lady at the desk had to change the sheets herself. The pool itself seemed like it had not been cleaned in a while. The place is falsely advertised as on the beach but in fact its at the other end of the highway and you would need to cross the bridge by the way."

"room flooded"

"Clean and convenient hotel . I would stay here again. Hot water was lacking in the shower. "

"I loved the pool area. There was plenty of seating. "

"We really liked this hotel. We chose because it’s close to the airport. It’s pretty and clean and the room was comfortable. Nice pool and an easy walk to the beach. You can hear planes taking off, but mostly outside. The noise did not disrupt our sleep. Easy walk to at least a couple of good restaurants "

"This place was beautiful."

"Complimentary brkfst was very much appreciated. The pool and hot tub were a nice option, even though the beach was only a 5 min walk away and usually preferred by most. We took advantage of the vouchers for chairs and umbrella everyday. The fitness room has nice equipment. "

"Wasn’t our first visit, won’t be our last! We love this resort. Perfect for couples and families. Has never been overcrowded or difficult to enjoy the property and amenities. Restaurants are solid. Coffee shop and market are amazing and super convenient. Rooms are great (both the bungalows and riserva). Love that the main pool is 24 hours. Beach access is easy and comfortable. If you book through Expedia, you’ll be charged an OTA fee. Ours was $117/day."

"Just don't do it. Hotel was pretty, room was also pretty, so its a shame. Very poor management. Strong perfume smell in lobby (stronger than victoria secret smell), rooms werent ready so they vaccumed and steam cleaned AROUND us as we tried to snooze in the lobby at 2:30/3pm in the afternoon. Painting hallways on the room floors - again - middle of the day during a full spring break season with children - so sign, no fan, and no windows could open so there was a strong paint smell. We were gone all day and rooms still werent cleaned by 3pm - we were told 5pm was the allowable cutoff. Cleaning was average. only one person did the usual "hotel" stuff like folding over the toilet tissue and making the room feel "done". "buffet breakfast" was really "continental breakfast" - didnt even include the usual batch of scrambled eggs. it was so diappointing, we didnt bother to go back after the first morning. The AC in the room could not be lowered or shut off so the tech said we could just turn the circuit breaker off - yet the room was still abnormally cold while it was 85 degrees outside. Pool was nice, but only good till around 3-ish, b/c the sun gets blocked by a huge parking garage. I did speak to management, but i booked through expedia, so they couldnt do much for us financially. disappointed with this hotel, especially considering the HIGH price "