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優特萊爾巴黎戴高樂酒店 - 轉機酒店的評價

優特萊爾巴黎戴高樂酒店 - 轉機酒店
Aerogare 2E, Gate L, Aéroport Paris Charles De Gaulle, Le Mesnil-Amelot

評價

6.4
10 分評分，優異；510 則評價中有 122 則" "
8 分評分，不錯；510 則評價中有 126 則" "
6 分評分，一般；510 則評價中有 89 則" "
4 分評分，欠佳；510 則評價中有 67 則" "
2 分評分，很差；510 則評價中有 106 則" "

7.6/10 

整潔度

7.2/10 

職員與服務

6.2/10 

設施服務

6.8/10 

住宿狀況

7.2/10 

環保程度

評價

10/10 優異

ming

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
Michael 於 2022年3月25日的回應
Thank you for rating your stay!

8/10 不錯

yun

讚好：整潔度、職員與服務和客房舒適度
於 2020 年 12 月住了 1 晚
Michael 於 2020年12月22日的回應
Thank you for rating your stay.

10/10 優異

weizhong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
疫情期间巴黎转机，由于时间比较久要过夜，预定了该酒店休息一下，也确保安全，不需要出关，挺方便。
於 2020 年 3 月住了 1 晚
Gregoire 於 2020年4月1日的回應
敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。

6/10 一般

Wan-Ting

讚好：整潔度和職員與服務
位置不好找
Hard to find the location
於 2019 年 2 月住了 1 晚
Michael 於 2019年2月15日的回應
Thanks for your feedback. We are sorry to hear that you had difficulty finding the hotel. Please note that there are signs in Terminal 2E to assist our guests.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable but expensive stayed for one night
於 2018 年 8 月住了 1 晚
Michael 於 2018年8月16日的回應
Thanks!

10/10 優異

Shirley (Sarasota)

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Very convienent and no need to leave security at airport. Unfortuately the price increase $150 (when i booked) to now $630 per night is out of our price range so we cant stay in future. Lots of sleepers, people sitting by wall to walk through to get to hotel.
於 2023 年 10 月住了 1 晚
Laura Mission Control 於 2023年11月22日的回應
Thank you for your feedback ! We are glad that you enjoyed your stay. the room rate has indeed increased for different reasons. We invite you to check again the price next time you come to France. These prices are subject to change depending on the period of the reservation. We hope to see you again and wish you a good day.

6/10 一般

Luminita

家人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Shevree

讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenience.
於 2023 年 7 月住了 1 晚

10/10 優異

Thyala

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muito confortável. Só podia ter opções de alimentação próximo ou no local.
於 2023 年 6 月住了 1 晚

10/10 優異

AMAR

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Formidable
於 2023 年 5 月住了 1 晚

10/10 優異

Diane

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
After a 15 day trip in France, making our last night in the Yotel was perfect. All we needed was a place on the airport property. It allowed us to go through security the night before and in the morning go straight to our gate. The gate area has lots of good shopping opportunities too. We will definitely do this again to avoid morning rush hours and airport traffic. So glad a friend recommended it to us.
於 2023 年 4 月住了 1 晚

2/10 很差

Jacopo

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This hotel is located inside terminal 2E. Our flight was delayed and instead landing at 10 pm we landed at 11:30 pm. Before departure we called the hotel and they assured us they were going to wait for us since we had a 15 months baby traveling with us. Upon arrival of course that was not the case, of course nobody answered the phone and they left us stranded at midnight on the street with a 15 month baby. Most hotels were sold out but luckily we found a place to stay. On top of that they are refusing to refund the night. It shocking a hotel located inside the terminal does no wait for delayed flights and leave its customers stranded on the street. If you want to be sure to have a room no matter what book somewhere else as yotel does not understand they work in an airport subject to flight delays. Horrible and shocking experience.
於 2023 年 4 月住了 1 晚

8/10 不錯

Yvonne

於 2023 年 4 月住了 1 晚

10/10 優異

prisciliano

於 2023 年 4 月住了 1 晚

2/10 很差

Jean

We lost our stay and had to stay and part at another hotel. Theu do not take luggage. Fine. We could not keep our luggage at storage area because they did not open in time 4ournextflight. So we wasted our money. Would not recommend this place ever
於 2023 年 4 月住了 1 晚
Arsène YOTELAIR PARIS CDG 於 2023年4月7日的回應
Hello JeanI would like to thank you for taking time to leave a review regarding your experience. We do our best to satisfy our customers but most of the issues you raise are beyond our control . we are a transit hotel in the reserved area of the airport and therefore we are subject to rules laid down by the airport authorities.

8/10 不錯

Pascale

於 2023 年 3 月住了 1 晚

10/10 優異

Bilal

於 2023 年 3 月住了 1 晚

2/10 很差

Aurelien

於 2023 年 3 月住了 1 晚
Gregoire 於 2023年3月22日的回應
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.

10/10 優異

BETTY

讚好：整潔度、職員與服務和住宿狀況
All was very good
於 2023 年 3 月住了 1 晚
ARSENE YOTELAIR PARIS CDG 於 2023年3月11日的回應
Dear Betty,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards

2/10 很差

ritika (DORAL)

家人同遊
不滿：職員與服務
They were difficult. My parents had no credit card so I prepaid it because they checked in earlier there was an extra charge of 45.00 which they refused to accept in cash. They sent me the link for the credit card and needed a verification note from my bank and gi then refused to check them in even with a deposit that my parents were willing to pay of 100usd.
於 2023 年 3 月住了 1 晚
ARSENE YOTELAIR PARIS CDG 於 2023年3月11日的回應
Dear Ritika, Thank you for taking the time to leave a review regarding your experience at our hotel. We do our best to satisfy customers. So sorry that wasn't the case for you. the well-being of our customers is important to us, it is for we will strive to do better next time

4/10 欠佳

Ross

於 2023 年 3 月住了 1 晚
ARSENE YOTELAIR PARIS CDG 於 2023年3月11日的回應
Dear Ross, Thank you for taking the time to leave a review regarding your experience at our hotel. We do our best to satisfy customers. So sorry that wasn't the case for you .the well-being of our customers is important to us, it is for we will strive to do better next time

10/10 優異

Rob

於 2023 年 3 月住了 1 晚
ARSENE YOTELAIR PARIS CDG 於 2023年3月11日的回應
Dear RobThank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to seeyou again very soon.Thank you for taking the time to rate our hotel. We hope to welcome you back to our hotel very soon!

8/10 不錯

Chad

於 2023 年 2 月住了 1 晚
Biriyanga 於 2023年3月22日的回應
Thank you for the great rating of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 優異

Wissem

於 2023 年 2 月住了 1 晚
ARSENE YOTELAIR PARIS CDG 於 2023年3月11日的回應
Bonjour WissemNous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau trèsbientôt !Veuillez agréer, nos salutations distinguées.

6/10 一般

HYODAN

於 2023 年 2 月住了 1 晚
Biriyanga 於 2023年3月22日的回應
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 不錯

MAXIME

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Très bien.
於 2023 年 2 月住了 1 晚
Alex 於 2023年2月26日的回應
Bonjour,ravi que votre séjour vous ai plu. Au plaisir

6/10 一般

Björn

於 2023 年 2 月住了 1 晚
Biriyanga 於 2023年3月22日的回應
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 欠佳

Brianna

不滿：整潔度、設施服務和住宿狀況
My room was dirty there was blood on curtains and urine in the toilet and didn’t get a remote for the tv I had to wait u til your agaent had the time to bring it to me
於 2023 年 2 月住了 1 晚
Arsène YOTELAIR PARIS CDG 於 2023年3月1日的回應
HelloThank for taking the time to leave a review regarding your experience at our hotel. we do our best to satisfy customers. so sorry that was not the case for you. We will pay attention to those details to avoid the problem at your next visit.Kind Regards

6/10 一般

William

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Convenient, sort of
While it's a convenient alternative to sleeping in the terminal, the hotel is remote (no food concessions without going outside security). Room is small but well laid out. Not great condition-worn furniture and black mold in shower.
於 2023 年 2 月住了 1 晚
Gregoire 於 2023年3月22日的回應
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 優異

Alexandra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Gregoire 於 2023年3月22日的回應
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 一般

Augsburger

於 2023 年 2 月住了 1 晚
Gregoire 於 2023年3月22日的回應
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 不錯

Oliver

商務旅客
讚好：職員與服務和客房舒適度
Für eine Nacht voll ok
Für eine Übernachtung zwischen Flügen optimal. Es war ruhig, zwar klein aber voll ok. Zimmer hat schon bessere Zeiten gesehen und Sachen wie Fernbedienung für Fernsehen fehlten aber ich habe das sowieso nicht gebraucht. Ganz wichtig, vorher was essen und trinken. Es ist schwierig dort etwas zu bekommen.
於 2023 年 2 月住了 1 晚
Gregoire 於 2023年3月22日的回應
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 優異

Maddumage

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I'ts great for what it is. A hotel in the terminal. It could use some food options. currently it only has snacks.
於 2023 年 1 月住了 1 晚
Biriyanga 於 2023年2月3日的回應
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 優異

Toni

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was cleanand staff was helpful and friendly. Would book again
於 2023 年 1 月住了 1 晚
Biriyanga 於 2023年2月3日的回應
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

6/10 一般

Kamel

於 2023 年 1 月住了 1 晚
Biriyanga 於 2023年2月3日的回應
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 優異

Lishani

於 2023 年 1 月住了 1 晚
Biriyanga 於 2023年2月3日的回應
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 優異

Colby

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the coffee machine knew the morning
於 2023 年 1 月住了 1 晚
Biriyanga 於 2023年2月3日的回應
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

6/10 一般

Håvard

親子同遊
不滿：設施服務
Location very good. Intuitive and quick check-in (self service). Took 5-7 minutes to pay for some softdrinks. Very small room.
於 2023 年 1 月住了 1 晚
Biriyanga 於 2023年2月3日的回應
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

8/10 不錯

Jim

於 2023 年 1 月住了 1 晚
Biriyanga 於 2023年2月3日的回應
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis.We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

8/10 不錯

Tabet (Baabda)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very convenient and nice hotel for a lay over at paris
於 2023 年 1 月住了 1 晚
Biriyanga 於 2023年2月3日的回應
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis.We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 優異

Jianguo

於 2023 年 1 月住了 1 晚
Biriyanga 於 2023年2月3日的回應
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

4/10 欠佳

Hiran (Gainesville)

不滿：設施服務和住宿狀況
I was expecting more for what they charged.
Biriyanga 於 2023年2月3日的回應
Dear Customer, Thank you for taking the time to share your thoughts with us. While we would have preferred a more enjoyable experience, your feedback is very important to us as it helps us improve our day-to-day services. The concept of our hotel is to have small cabins with everything you need to rest between flights. We are located in the security zone of Gate L of Terminal 2E, as indicated on our website.We do our best with our repair team to solve these problems.We apologize for any bad experience you may have, but we guarantee you will do our best with our teams to improve. Kind Regards

10/10 優異

Youstina

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2023 年 1 月住了 1 晚
ARSENE YOTELAIR PARIS CDG 於 2023年3月11日的回應
Dear Youstina,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to seeyou again very soon.Thank you for taking the time to rate our hotel. We hope to welcome you back to our hotel very soon!

10/10 優異

Swarna Saumya

讚好：整潔度、設施服務和住宿狀況
Clean and convenient location with helpful staff.
於 2023 年 1 月住了 1 晚

4/10 欠佳

Stephen

於 2023 年 1 月住了 1 晚

4/10 欠佳

Philippe

於 2022 年 12 月住了 1 晚

10/10 優異

Martijn

於 2022 年 12 月住了 1 晚

4/10 欠佳

NASSER

不滿：設施服務
No personal service Very under size room No natural lights Very bad lobby
於 2022 年 12 月住了 1 晚

6/10 一般

Jose

於 2022 年 12 月住了 1 晚

2/10 很差

Matthew

親子同遊
不滿：職員與服務
Could not access hotel due to it being on the other side of security within the airport. To access this you needed to have a boarding pass for that terminal, have no hold luggage and had to, obviously, fly from that terminal. This is not clear on the expedia site which sold the hotel as simply an airport hotel and not one that one could not access like any ordinary hotel. It’s fraud.