套房, 2 張加大雙人床, 非吸煙房 | 書桌、遮光窗簾/窗簾、熨斗/熨衫板、免費嬰兒床
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凱富全套房酒店的評價

2.5 out of 5
凱富全套房酒店
121 Darby Dr, Georgetown, KY

評價

8.6

優異

10 分評分，優異；998 則評價中有 507 則" "
8 分評分，不錯；998 則評價中有 319 則" "
6 分評分，一般；998 則評價中有 109 則" "
4 分評分，欠佳；998 則評價中有 38 則" "
2 分評分，很差；998 則評價中有 25 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Aqsa 於 2024年5月21日的回應
Jennifer, Thanks for the visit and rating, we hope to see you soon again!

8/10 不錯

Naomi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice area, easy to find, great restaurant close by. We were greeted warmly by our hostess. Room was clean and comfortable. Hot tub was well needed.
於 2024 年 5 月住了 1 晚
Aqsa 於 2024年5月21日的回應
Aqsa, Thank you so much for your feedback. We look forward to welcoming you back soon for another wonderful experience.

8/10 不錯

IVAN

商務旅客
讚好：整潔度和職員與服務
Friendly staff.. convenience to food
於 2024 年 4 月住了 4 晚
Aqsa 於 2024年5月15日的回應
Ivan, Thank you for your feedback. We're glad you had a good time. Hope to see you again soon!

6/10 一般

Richard

讚好：整潔度
不滿：職員與服務
a few smiles would help.
於 2024 年 5 月住了 1 晚
Aqsa 於 2024年5月14日的回應
Richard, Thank you for your feedback. We will certainly inform this to our team so we can provide a much better experience to all our guests. We hope to see you again soon!

10/10 優異

Tara

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean
於 2024 年 5 月住了 1 晚
Aqsa 於 2024年5月7日的回應
Tara, Thank you so much for your feedback. We are delighted to hear that you had a comfortable stay with us. We look forward to welcoming you back soon for another wonderful experience.

8/10 不錯

Michael

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 4 月住了 2 晚

8/10 不錯

Linda

多人同遊
讚好：整潔度、職員與服務和設施服務
Only issue would be the ants in the pool/hot tube area
於 2024 年 4 月住了 4 晚
Aqsa 於 2024年4月29日的回應
Linda, Thank you for your feedback. I would like to apologize for the issues with the ant. We always do fumigation on regular intervals but as you mentioned will certainly recheck and take action on it. We hope to have the opportunity to welcome you back in the future.

10/10 優異

Jeff

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient to the I-75 in Georgetown. Lots of dining and businesses nearby. Nice.
於 2024 年 4 月住了 1 晚
Aqsa 於 2024年4月15日的回應
Thank you so much for your feedback. We are delighted to hear that you had a comfortable stay with us. We look forward to welcoming you back soon for another wonderful experience.

8/10 不錯

sidan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Richard 於 2024年4月13日的回應
Sidan, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

Gary

讚好：整潔度、職員與服務和住宿狀況
na
於 2024 年 4 月住了 1 晚
Richard 於 2024年4月13日的回應
Gary, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

Mark

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice pool, hot tub, breakfast.
於 2024 年 4 月住了 1 晚
Richard 於 2024年4月8日的回應
Mark, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Enjoyed stay, everything we wanted for this stay.
於 2024 年 4 月住了 1 晚
Richard 於 2024年4月8日的回應
John, Thanks for the visit and rating, we hope to see you soon again!

2/10 很差

Tosha

We checked in and staff was friendly. We went to our room and it was not clean and smelled like smoke. It still had peoples stuff in it. They did not have a room that would accommodate but would not give us a discount on penthouse room which was the only room available that would fit my family of five. Waiting on refund.
於 2024 年 4 月住了 1 晚
Richard 於 2024年4月8日的回應
Tosha, We apologize regarding Housekeeping issue, We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality.

6/10 一般

Kelli

家人同遊
讚好：職員與服務
The heat/air could not be turned off in our room without cutting off the plug circuit switch and tub didn’t have plug for bath. Had to have them change out the plate. It was very noisy at night
於 2024 年 4 月住了 1 晚
Aqsa 於 2024年4月6日的回應
Kelli, Thank you for your feedback. We apologize for the inconvenience you experienced with the heat system and the tub plug during your stay. This is certainly not our standards and we will take the necessary action to rectify these issues. We hope you will give us another chance to improve and provide you an expectational service.

6/10 一般

Elizabeth

家人同遊
Please do not publish this, but since you asked ‘how can it be improved upon’.. we ve stayed at several comfort suites lately and the following were noticeably absent at this Georgetown location…. A no coffee bar B water is available but other locations have lemon infused water C no cookies or snacks available as at other locations D laundry area… very messy, I mentioned it to the front desk person, but no attention was given in the time I washed and dried. E since there was no coffee, hot tea bar, I made a cup in the room, but tea supply was scant and cups had no lids. F the lobby displays the 8.x rating… don’t be proud of a B, go for an A. G front desk person was efficient Thank you.
於 2024 年 4 月住了 1 晚
Aqsa 於 2024年4月6日的回應
Thank you for providing detailed feedback about your recent stay with us. We apologize for the condition of the laundry area and the absence of certain amenities. This is certainly not our standards and we are committed to continuously improve our services to meet and exceed the expectations of our guests. Your insights are greatly appreciated and will surely help us improve. We hope that you will provide us another chance in the future.

10/10 優異

Douglas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clerk at front desk was most helpful. Only drawback was the train whistles at 4:00 am in the morning. Lots of selection for breakfast
於 2024 年 3 月住了 1 晚
Aqsa 於 2024年3月18日的回應
Thanks for your feedback, Douglas. We apologize for the inconvenience caused by the noise. W are glad you enjoyed the breakfast. We hope to see you soon again!

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Aqsa 於 2024年3月14日的回應
Thank you for your rating. Hope to welcome you back soon.

10/10 優異

Ellen

讚好：整潔度、職員與服務和住宿狀況
Great place to stay
於 2024 年 3 月住了 1 晚
Richard 於 2024年3月4日的回應
Ellen, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

6/10 一般

Michelle

讚好：整潔度
不滿：職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Richard 於 2024年2月26日的回應
Michelle, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
No hot shower!
The hotel was great until we didn’t have enough hot water for a shower in the morning!! Very disappointing because the rest of our stay was fine.
於 2024 年 2 月住了 1 晚
Richard 於 2024年2月26日的回應
Valued Guest, We apologize regarding shower issue, We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

10/10 優異

Amy

讚好：整潔度、職員與服務和住宿狀況
Clean, quiet and comfortable.
於 2024 年 2 月住了 1 晚
Richard 於 2024年2月26日的回應
Amy, Thanks for the visit and rating, we hope to see you soon again!

8/10 不錯

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Slept great
Room was excellent, continental breakfast was excellent -wide verity of choices. Excersise gym equipment needs repaired or replaced and hot tub filter needs looked at.
於 2024 年 2 月住了 2 晚
Richard 於 2024年2月12日的回應
Michael, We apologize regarding the Jim and Hot tub issue. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality.

10/10 優異

Ken

讚好：設施服務
Very nice hotel, easy access, clean and comfortable.
於 2024 年 2 月住了 1 晚
Richard 於 2024年2月12日的回應
Ken, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 優異

Kieasha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I Loved Everything About The Hotel && My Room! I Definitely Recommend && If I Ever Visit Again This Will Be My Go To!
於 2024 年 2 月住了 2 晚
Richard 於 2024年2月12日的回應
Kieasha, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 優異

Joseph

於 2024 年 2 月住了 1 晚
Aqsa 於 2024年3月20日的回應
Joseph, thank you for your review. We appreciate your response. Hope to welcome you back soon.

10/10 優異

Andrea L

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Richard 於 2024年2月12日的回應
Andrea, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 優異

Dongdi

家人同遊, 親子同遊
讚好：設施服務
Gas station is in front of door and very convenient location with lots of restaurants!
於 2024 年 1 月住了 2 晚
Richard 於 2024年1月23日的回應
Dongdi, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

kim

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The front desk gal was awesome!
於 2024 年 1 月住了 1 晚
Richard 於 2024年1月23日的回應
Kim, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 優異

Judy

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Richard 於 2024年1月23日的回應
Judy, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good value. Clean and comfortable. Nice area. Friendly staff. Excellent choice in all respects.
於 2024 年 1 月住了 1 晚
Richard 於 2024年1月11日的回應
Joseph, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

Melissa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日的回應
Melissa, Thanks for the visit and rating, we hope to see you soon again!

2/10 很差

Scott

於 2024 年 1 月住了 1 晚
Richard 於 2024年2月12日的回應
Scott, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

Wesley

讚好：整潔度、職員與服務、設施服務和住宿狀況
My Expedia Confirmation was not in Hotel Computer and desk clerk was not helpful...until manager arrived. He confirmed reservation through Expedia and directed desk clerk to enter info into hotel computer,,, and all was well after that. Had manager not been on site, my stay might not have happened, despite a confirmed reservation. My room , breakfast, and stay were perfect..!
於 2024 年 1 月住了 1 晚
Richard 於 2024年1月11日的回應
Wesley, We apologize regarding the miscommunication, We hope to see you very soon again!

10/10 優異

Jada

於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日的回應
Jada, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

Philip

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日的回應
Philip, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 優異

joseph (bedford)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Very nice stay, comfortable bed, nice staff
於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日的回應
Joseph, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 優異

Wesley

讚好：整潔度、職員與服務和住宿狀況
Clean and comfortable, easy check in
於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日的回應
Wesley, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

8/10 不錯

Theresa

讚好：住宿狀況
於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日的回應
Theresa, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 優異

Dexter

於 2023 年 12 月住了 1 晚
Richard 於 2023年12月22日的回應
Dexter, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

Vicky

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I requested a room on the 1st floor. I was advised the 1st floor was for pets and given the option to choose another floor. It was quieter then other hotels I've staued at in the area. Very comfy room. I would stay again!!
於 2023 年 12 月住了 2 晚
Richard 於 2023年12月22日的回應
Vicky, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

10/10 優異

eric

伴侶同遊
讚好：住宿狀況
Very clean
於 2023 年 12 月住了 1 晚
Richard 於 2023年12月22日的回應
Eric, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 優異

Nancy

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Richard 於 2023年12月22日的回應
Nancy, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

William

於 2023 年 12 月住了 1 晚
Richard 於 2023年12月22日的回應
William, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 優異

Gloria

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2023 年 11 月住了 1 晚
Richard 於 2023年12月7日的回應
Gloria, Thanks for the visit and rating, we hope to see you soon again!

2/10 很差

SANJAY (Ann Arbor)

於 2023 年 12 月住了 1 晚
Richard 於 2024年1月11日的回應
Sanjay, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

Gloria

親子同遊
Great place
於 2023 年 11 月住了 1 晚
Richard 於 2023年12月7日的回應
Gloria, Thanks for the visit and rating, we hope to see you soon again!

10/10 優異

Brad

於 2023 年 11 月住了 1 晚
Richard 於 2023年12月22日的回應
Brad, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 優異

Lynn A

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff. Room was clean. Breakfast was great. The only 1 star was coffee in afternoon was old, I like a cup of coffee late afternoon, early evening. But great other than that. Would stay here again.
於 2023 年 11 月住了 2 晚
Richard 於 2023年11月21日的回應
Lynn, Thanks for the visit and rating, we hope to see you soon again!

6/10 一般

Stephen D

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The King bed mattress was not comfortable, needs replaced, to soft and big dipp in middle. felt like you were in a recliner while sleeping.
Richard 於 2023年11月11日的回應
Stephen, We apologize regarding the Bed issue, will certainly make changes.

8/10 不錯

Pati

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Close to the highway and the breakfast area and food was very good.
於 2023 年 11 月住了 1 晚
Richard 於 2023年11月7日的回應
Pati, Thanks for the visit and rating, we hope to see you soon again!