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雷亞爾普林西比酒店的評價

4 out of 5
雷亞爾普林西比酒店
Rua da Alegria, 53, Lisbon

評價

8.0

很好

10 分評分，優異；503 則評價中有 160 則" "
8 分評分，不錯；503 則評價中有 221 則" "
6 分評分，一般；503 則評價中有 84 則" "
4 分評分，欠佳；503 則評價中有 24 則" "
2 分評分，很差；503 則評價中有 14 則" "

8.4/10 

整潔度

9.0/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff
Nice hotel rooms with friendly staff, love the breakfast

10/10 優異

Camilo

多人同遊
讚好：職員與服務和設施服務
Amazing staff!!!
於 2024 年 5 月住了 3 晚

10/10 優異

Christian

家人同遊, 伴侶同遊
讚好：整潔度和職員與服務
Good location nice view, great breakfast and staff was very nice and helpful. Great parking NC but you dont need a car from this location
於 2024 年 3 月住了 3 晚

8/10 不錯

Gillian

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly, amenable staff. Nice breakfast area with table service. A few more vegetarian options would've been appreciated but admittedly I didn't make a special request for any. You could make tea in your room with a jug of hot water from reception but a kettle in the room would've been more convenient. These are small gripes but overall I would recommend this hotel and stay again.
於 2024 年 3 月住了 5 晚

8/10 不錯

Daniel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet place.
於 2024 年 3 月住了 4 晚

10/10 優異

Campo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice staff
於 2024 年 2 月住了 1 晚

10/10 優異

Brett

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Centrally located to everything. Front desk attendant's were super nice and very informative of the surrounding area and had great recommendations.
於 2024 年 2 月住了 3 晚

10/10 優異

sameer

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing location
Hotel is in the center of the city . Everything walkable and free parking outside the hotel . Breakfast is real good one can order from the menu. Staff is very friendly and English can conversant .
於 2023 年 12 月住了 3 晚

10/10 優異

Adriana

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
That staff was incredibly nice and helpful, with tons of good tips and directions on the best places to go and how to get there!
於 2023 年 11 月住了 2 晚

8/10 不錯

Steffen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯

James Ronald

讚好：整潔度、職員與服務和住宿狀況
Good breakfast.
於 2023 年 11 月住了 3 晚

10/10 優異

Hugh

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We found this charming hotel to be very comfortable, with good sized rooms and lovely views. The staff were outstanding, the included breakfast both plentiful and delicious, and the location was fabulous for exploring Lisbon.
於 2023 年 10 月住了 1 晚

6/10 一般

Mario

家人同遊
讚好：職員與服務
Mal situe, vieille hotel. correct mais pas plus.
於 2023 年 11 月住了 5 晚

10/10 優異

Hugh

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel has a lot of charm and its location is fabulous for seeing Lisbon. The rooms are very comfortable and some of them have spectacular views.
於 2023 年 10 月住了 2 晚

10/10 優異

Ronald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lisbon
Hotel was nice and relaxed staff were all very friendly, our room was smallish but was okay for the one night, breakfast was really good and was included in the price and we parked right outside the hotel
於 2023 年 9 月住了 1 晚

6/10 一般

Mark

於 2023 年 9 月住了 3 晚

10/10 優異

James (Atlanta)

於 2023 年 9 月住了 4 晚

8/10 不錯

Decio

於 2023 年 8 月住了 4 晚

10/10 優異

Volodymyr

於 2023 年 8 月住了 3 晚

10/10 優異

Maribel del Carmen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
really nice staff that were helpful
於 2023 年 8 月住了 2 晚

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cold AC and hot water. Great Location
於 2023 年 8 月住了 1 晚

2/10 很差

Arturo

家人同遊
不滿：整潔度和設施服務
Struttura vecchia le 4* credo siano un vecchio ricordo di tempi andati, le camere sono vecchie e consunte, ho preso una quadrupla ed il 4° letto era una branda piazzata in una camera nello spazio ricavato accatastando divano, tavolinetto e poltrone.... il servizio parcheggio sono 3 posti in strada riservati per tutti gli ospiti...sconsigliato
於 2023 年 7 月住了 4 晚

8/10 不錯

Lee

於 2023 年 8 月住了 1 晚

10/10 優異

DEYANIRA

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It is a lovely hotel, our stay was really good, near from restautants and pubs. The breakfast was delicious!!!
於 2023 年 7 月住了 1 晚

10/10 優異

Samuel (Goose Creek)

讚好：整潔度、職員與服務和住宿狀況
We really loved our stay at Principe Real. They were incredibly helpful and our room was uber-cool. Ask for Room 502 when you book, if it is available. Only good things to say. Opt in for the breakfast. 5 stars!
於 2023 年 7 月住了 3 晚

10/10 優異

Alexey

於 2023 年 7 月住了 5 晚

10/10 優異

Yvette

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Très bien
於 2023 年 6 月住了 3 晚

6/10 一般

oscar (gatineau)

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
The neighborhood is dirty and I felt insecure, it says it's four stars but it doesn't even have a hair dryer in the bathroom. The breakfasts don't have many options and are regular. That hotel is never a four star in my experience probably 21/2.
於 2023 年 5 月住了 2 晚
TC 於 2023年5月30日的回應
Dear Mr Oscar, Thank you very much for your feedback. It is very important for us. Our goal is to offer a quality service and we do everything to improve it. the hair dryer it was inside of the wardrobe. We look forward to your next visit. With our best regards, The Management of Prínicpe Real

8/10 不錯

jean marc

於 2023 年 3 月住了 3 晚

10/10 優異

Kelly

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚

4/10 欠佳

Daniela

多人同遊
不滿：整潔度、設施服務和住宿狀況
È la prima volta che mi capita di trovare una struttura così deludente. Non mi è mai successo di trovare: 1) la biancheria sporca nel letto il giorno del nostro arrivo 2) di non avere lenzuola a 2 piazze nel letto matrimoniale, ma solo un lenzuolo singolo che lasciava scoperto il materasso a sua volta privo di coprimaterasso 3) la biancheria del bagno insufficiente (eravamo in 3 persone, non c'erano asciugamani per tutte) 4)le tende della camera erano tutte strappate, anzi soprannominate 'il buco con la tenda intorno'. Alle nostre rimostranze, le risposte sono state: a) la cameriera è nuova b) la lavanderia non ha consegnato le lenzuola c) non abbiamo più lenzuola, le dobbiamo comperare (ricordo che parliamo di un hotel 4 stelle!) Solo al terzo giorno, quando i nostri toni si sono fatti 'più coloriti' - improvvisamente hanno capito anche l'italiano! - incredibilmente sono comparse lenzuola e biancheria da bagno. Praticamente prese in giro. Una nota positiva dell'hotel: la prima colazione era buona e varia ed il personale di sala era gentile.

8/10 不錯

oleg

伴侶同遊
讚好：職員與服務和住宿狀況
Good location. Close enough to Chiado, but not busy and crowded. No kettle or coffee maker in the room like in many other Portugal hotels.

10/10 優異

Victor

讚好：整潔度、職員與服務和客房舒適度
於 2022 年 11 月住了 3 晚

10/10 優異

Asa

於 2022 年 10 月住了 2 晚

10/10 優異

Keith

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel staff was the best. They were able organize tours and give us proper directions to get around. Breakfast was simple and nice, and was between 8.00 to 11.00am. This late breakfast suited us well. Close to popular squares and bus stops. Room was good and had a very nice bathroom.
於 2022 年 10 月住了 5 晚

10/10 優異

Michele (La Jolla)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very happy with our stay, room, staff, location, breakfast, etc., and would stay there again.
於 2022 年 9 月住了 3 晚

8/10 不錯

Ronny

於 2022 年 8 月住了 2 晚

8/10 不錯

Susanne

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was clean and simple, nothing special, everything a little outdated. A little pricy for what you get, but everybody was very friendly.
於 2022 年 6 月住了 3 晚
Daniela Siqueira 於 2022年6月14日的回應
Thank you very much for your review.

8/10 不錯

simone

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nuno in guest services was excellent! Very professional, nice, and helpful. Our room was small, but the only real complaint is that the walls are paper-thin and there was noise pretty much all night.
於 2021 年 11 月住了 1 晚
Daniela Siqueira 於 2021年11月26日的回應
Thank you very much for your review and kind words. Nuno really is a great asset and will be delighted to receive your appreciation of his services. We will take your notes regarding the sounds so we can evaluate possible measures. Hope to see you again. Kind Regards, Daniela Siqueira

8/10 不錯

DANIEL

於 2021 年 11 月住了 2 晚
Daniela Siqueira 於 2021年11月26日的回應
Obrigada por sua avaliação. Esperamos vê-lo novamente. Atenciosamente, Daniela Siqueira

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚
Daniela Siqueira 於 2021年8月16日的回應
Obrigada por nos avaliar e compartilhar sua experiência. Esperamos voltar a revê-lo. Atenciosamente, Daniela Siqueira

10/10 優異

Anjali

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect in Principo Real.
Wonderful staff and breakfast. Wish they used bulk toiletries, but otherwise had an absolutely lovely stay.
於 2021 年 7 月住了 2 晚
Daniela SIqueira 於 2021年7月20日的回應
Dear Anjali and Neena, Thank you very much for taking the time to give us your feedback regarding the stay. It was lovely to have you here and hope to see you again. We will take into consideration your comments regarding the toiletries. Kind Regards, Daniela Siqueira

8/10 不錯

João

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Boa localização
Hotel pequeno, de estilo familiar.
於 2021 年 4 月住了 1 晚
Daniela Siqueira 於 2021年4月29日的回應
Estimado Sr. João, Muito obrigada pelo tempo dispensado em avaliar nosso Hotel! Ficamos muito felizes em conseguir transmitir nosso acolhimento. Atenciosamente, Daniela Siqueira Diretora

2/10 很差

Vito

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Closed and unprofessional
I have reserved a room, confermed by hotels.com but once there, the hotel was closed. Nobody on a reception. I was calling them being just in front of the entrance. Nobody replied. I was forced to reserve another hotel the the Christmas night. Unprofessional!
於 2020 年 12 月住了 1 晚

8/10 不錯

Johan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service
Extremely service minded staff 👍
於 2020 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務
War gesamt gut sehr freundliches Personal. Zimmer war sauber mit Balkon und Bad.
於 2020 年 1 月住了 3 晚

8/10 不錯

Andy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Returned after 10 years. Location still great. I remember the hotel at a higher caliber overall. However the staff members are amazing and make all the difference. Thank you!
於 2019 年 6 月住了 4 晚

6/10 一般

Erica

讚好：職員與服務
不滿：客房舒適度
You can do better than here
Let's start with the slightly shallow side of this review. The room decor looked like someone was in the middle of switching to a modern design and just stopped. It was disjointed and kind of ugly. I know this is subjective so moving on. More important the room itself seemed like it was in the middle of being renovated and shouldn't have been booked. There were light switches that didn't do anything, and lights that didn't work at all. What did work was oddly connected with too many lights tied to 1 switch. The floors looked dirty/stained, and there was what looked like a footprint on the wall. See also what looked like a bad patch job on the wall near the bedside table. The mattress was terribly uncomfortable, as in I could feel springs. There was also some strange mildewy smell coming from behind the headboard. There was a chair that was too short for the desk it was used for...in short it was awful. I did not complain because I was exhausted, didn't feel well, and it was one night. Unless something changes, I can't in good conscience suggest staying here.
What looks likea poorly patched hole in the wall
The floor
Stains on the wall
More of the stain
於 2019 年 12 月住了 1 晚

6/10 一般

真實旅客

親子同遊
讚好：職員與服務
不滿：住宿狀況
Non è di sicuro un 4 stelle come lo intendiamo noi , il personale è gentile , la colazione ottima ma la condizione delle stanze non è a livello , la mobilia è vecchia e non in ottime condizioni e le pareti della stanza necessitavano di un serio restauro . La pulizia è sufficiente. Nel complesso è economico e in una buona posizione per quanto riguarda i mezzi ! Il nostro soggiorno nel complesso si è rivelato buono.
於 2019 年 12 月住了 5 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Slightly hard to find but worth it. All the staff were so friendly and helpful. I liked the mix of older furniture and modern rooms. Bit of a hidden gem
於 2019 年 11 月住了 1 晚