This was one of the most disappointing so called 5 star properties that I stayed in. The room cleanliness was okay, but the hallways and other common areas were filthy. For a 5 star hotel, no water provided in the rooms or slippers for use in the bathroom. There were water fountains in the hallway, but who wants to trace outside at 1am when you have just landed after a long flight. The manager on duty did contact me and try to make amends, which is appreciated, but the state of the hotel did not make for a pleasant arrival.