Verified
10/10 Excellent
Christopher
20 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christopher
Stayed 2 nights in Mar 2026
Novotel Lisboa
4.0 star property
Travelers find a perfect balance of comfort and convenience at this upscale retreat, where seasonal poolside relaxation pairs with excellent dining options
Choose dates to view prices
Photo gallery for Novotel Lisboa
Near the Gulbenkian Museum, Novotel Lisboa offers a peaceful escape with a garden setting and seasonal outdoor pool with bar service. Two restaurants serve meals all day, including kids' options. Practical amenities like dry cleaning and laundry are available.
Reviews
8.28.2 out of 10
Very good
Popular amenities
- Pool
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Air-conditioning
The current price is HK$1,159
HK$1,159
HK$1,301 total
includes taxes & fees
12 Jun - 13 Jun
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Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 15 October to 31 March:
- Swimming pool
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 39 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 20 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
- Self-parking fee: EUR 12 per day
- Pet fee: EUR 39 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 543
We should mention
The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Novotel Lisboa have a pool?
Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 15 until March 31.
How much does it cost to stay at Novotel Lisboa?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Novotel Lisboa on 12 Jun 2026 start from HK$1,159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Lisboa pet-friendly?
Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 39 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Novotel Lisboa?
Self-parking is available for EUR 12 per day.
What time is check-in at Novotel Lisboa?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Novotel Lisboa?
Checkout is at noon.
Where is Novotel Lisboa located?
Located in Lisbon City Center, this hotel is within 2 miles (3 km) of Gulbenkian Museum, Avenida da Liberdade and Marquis of Pombal Square. Rossio Square is 2.2 mi (3.5 km) away. Praca de Espanha Station is 7 minutes by foot and Sao Sebastiao Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
10
Location
8.4
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 430 out of 1002 reviews
10 - Excellent
430
Rating 8 - Good. 315 out of 1002 reviews
8 - Good
315
Rating 6 - Okay. 147 out of 1002 reviews
6 - Okay
147
Rating 4 - Poor. 66 out of 1002 reviews
4 - Poor
66
Rating 2 - Terrible. 44 out of 1002 reviews
2 - Terrible
44
Reviews
Verified
6/10 Okay
Brijal
11 Apr 2026
Liked: Amenities
breakfast was good
Brijal
Stayed 2 nights in Apr 2026
Verified
8/10 Good
Ashton
22 Apr 2026
Liked: Staff & service, amenities
Staff was friendly. Hotel is under construction. A construction worker accidentally opened our hotel room. They should knock and check the proper room number before using the master key to open
Ashton
Stayed 3 nights in Apr 2026
Verified
10/10 Excellent
Amerigo
4 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Property is undergoing renovations/ upgrade
Amerigo
Stayed 1 night in Mar 2026
Verified
6/10 Okay
Olivier
21 Apr 2026
Liked: Cleanliness, staff & service
Property common facilities undergoing renovation at time of our visit. We were not informed. Booked because of the gym. No gym (closed for renovation). Lobby temporarily located on different floor and breakfast room in commuting meeting rooms. Does not correspond to pictures. Rooms have been renovated and are comfortable. Staff helpful (helped with broken shower). Breakfast very good.
Olivier
Stayed 2 nights in Apr 2026
Verified
10/10 Excellent
Lisa
3 Dec 2025
Liked: Cleanliness, staff & service
I had a really nice room and the staff was really helpful
Lisa
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Aidin
2 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Excellent breakfast. Fantastic customer service.
Aidin
Stayed 5 nights in Oct 2025
Verified
10/10 Excellent
Patricia
9 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Clean, and great pool area
Patricia
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Mohameden
27 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute of my staying at the place staff are friendly and helpful i will be back
Mohameden
Stayed 4 nights in May 2025
Verified
8/10 Good
Mary-Jane
14 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and friendly staff
Mary-Jane
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
My Linh
2 Jan 2026
Liked: Cleanliness
Staff and people were great and friendly. The down side was that the room was very hot. We let the staff know and they offered us a new room, but they explained that it would be the same because of the way the AC/heat system works so we didn't bother. The restaurant was also very busy. Food was ok.
My Linh
Stayed 4 nights in Dec 2025
Verified
6/10 Okay
Mark
14 Sept 2025
Liked: Cleanliness, staff & service
Nice staff. If site seeing, you want something closer to the city center
Mark
Stayed 1 night in Sep 2025
Verified
8/10 Good
Elizabeth Anne
17 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Meals in on site restaurant were very good and reasonably priced
Elizabeth Anne
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Ernesto
7 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, felt safe and nice breakfast
Ernesto
Stayed 9 nights in Nov 2024
Verified
10/10 Excellent
Ronan
10 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and comfortable room.
Ronan
Stayed 7 nights in Jan 2025
Verified
6/10 Okay
David
11 Feb 2026
Liked: Cleanliness, amenities
Having the TV working in each room. First room had no TV working as it could not find the source. We were moved to another room and still no working TV. Finally in our 3rd room it was working. In the last 2 rooms there was no telephone.
I would have expected better. The staff was very helpful in finding us a room that had a working connected TV.
David
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Verified traveller
25 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay. 20 min easy drive to all attractions
Verified traveller
Stayed 2 nights in Nov 2024
Verified
10/10 Excellent
Jodie
14 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable, clean and very hospitable check in
Jodie
Stayed 2 nights in Sep 2024
Verified
10/10 Excellent
Wellington
1 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything there is very very good and the staff are amazing
Wellington
Stayed 5 nights in Oct 2024
Verified
10/10 Excellent
Jun
21 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Easy walk to museum and parks. Easy transportation to airport.
Jun
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Aminur Rahman
8 Apr 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff excellent, extended our checkout time at request. Zoo, lidl, shopping mall walking distance.
Aminur Rahman
Stayed 3 nights in Apr 2025
Verified
8/10 Good
Connie
30 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast buffet. Fresh ground coffee and you can choose the type of coffee from the machine. There are water refill stations in the lobby. The pool is small and was always busy. There are restaurants and shopping that are walking distance.
Connie
Stayed 5 nights in Jul 2025
Verified
10/10 Excellent
Aline de
20 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable
Aline de
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Myriam
25 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The location is amazing, the bed is comfortable, it was perfectly clean, the service was fast and on time.
Myriam
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
Monika
1 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in the new part of Lisbon. Nice outdoor pool! Staff are very friendly and helpful!
Monika
Stayed 1 night in Aug 2024