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里斯本諾富特酒店的評價

4 out of 5
里斯本諾富特酒店
Avenida Jose Malhoa 1 1A, Lisbon

評價

8.2

很好

10 分評分，優異；1001 則評價中有 387 則" "
8 分評分，不錯；1001 則評價中有 384 則" "
6 分評分，一般；1001 則評價中有 135 則" "
4 分評分，欠佳；1001 則評價中有 60 則" "
2 分評分，很差；1001 則評價中有 35 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
NOVOTEL STAFF 於 2019年8月13日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Mohammad

親子同遊
讚好：職員與服務
不滿：住宿狀況
Chambre pas très beau
於 2024 年 4 月住了 4 晚

10/10 優異

Marco

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ottimo hotel, ben pulito e staff molto cordiale, vicinanza a mezzi di trasporto
於 2024 年 4 月住了 5 晚

8/10 不錯

Juan

家人同遊
讚好：職員與服務
The service is good, but the room is really hot, the aircon doesn’t really work
於 2024 年 4 月住了 3 晚

2/10 很差

Joanne

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
Room was very uncomfortable. Air con didn’t work and room got very stuffy. Kids bed was very uncomfortable. Lots of noise from outside all contributed to none of us sleeping well at all for our two night stay
於 2024 年 4 月住了 2 晚

6/10 一般

Carina

家人同遊, 親子同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Das Schlafsofa im Zimmern war nicht benutzbar. Das Kopfteil war abgerissen, die liegefläche durchgebogen im Rücken hat man das Metallgestänge gespürt.
於 2024 年 4 月住了 1 晚

2/10 很差

Laura (Rancho Palos Verdes)

家人同遊
讚好：職員與服務
不滿：住宿狀況
No shampoo in bathroom. That’s basic, but minor. But I don’t know if I missed the notice on Expedia about construction. Due to jet lag, my kids and I were still sleeping at 825 AM. I was startled awake by persistent loud squeaking noises. I thought someone upstairs was having “a good time in bed” but alas when it went on for 10 or more minutes and the noises evolved to banging and drilling so loud that I could not bear to be in the room another minute, I got up and left. The staff was nice, they were pleasant at check in and check out. It’s not a reflection on them. I just was not prepared for the construction noise and disruption. I would have gotten a different hotel had I been aware.
於 2024 年 4 月住了 1 晚

6/10 一般

Sorina

親子同遊
讚好：職員與服務
不滿：住宿狀況
AC did not work, it was boiling in the room. Great breakfast selection! no indoor pool for kids. close to metro station but far from downtown
於 2024 年 3 月住了 3 晚

6/10 一般

RICARDO (RIOVERDE)

伴侶同遊
讚好：職員與服務和設施服務
Bonito hotel, solo que la habitación un poco deteriorada, la recepción , amenidades, bar, restaurante muy buenos
於 2024 年 3 月住了 1 晚

6/10 一般

Matilde

親子同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Habitación con el sistema de calefacción estropeado. Mucho frío
於 2024 年 3 月住了 3 晚

2/10 很差

David

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
No air conditioning and no fans. The property knows this but does not care. Was so uncomfortable we had to leave early but the Hotel could care less.
於 2024 年 3 月住了 3 晚

8/10 不錯

Sebastien

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good service
於 2024 年 3 月住了 3 晚

8/10 不錯

Thierry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hôtel accueillant, avec bonne literie, grande salle de bain, très bon petit déjeuner. Par contre, nous avons été dérangés par le bruit de travaux dans ou à proximité de l’hôtel. De plus, l’hôtel est un peu excentré.
於 2024 年 2 月住了 3 晚

8/10 不錯

Rafael

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
No tiene aparcamiento para recarga de coches electricos , la cena en el restaurante del hotel no tenia disponible la mitad de los platos y solo son 6
於 2024 年 2 月住了 3 晚

4/10 欠佳

Gopal (Somerset)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
The hotel is okay. The staff didn't do housekeeping the room when I returned in the evening from my Lisbon sight seeing.
於 2024 年 2 月住了 2 晚

6/10 一般

Bijay

於 2024 年 2 月住了 5 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Carlos Eduardo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Mabel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muito bom.
Hotel muito confortável para uma noite. Chamo atenção apenas para os carpetes que estão precisando de limpeza mais cuidadosa.
於 2024 年 1 月住了 1 晚

10/10 優異

Thalles

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Tin yau

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean , suitable for family and the breakfast so delicious .
於 2024 年 1 月住了 5 晚

6/10 一般

Cristina Isabel

於 2024 年 1 月住了 2 晚

10/10 優異

Rebeca Judith Panameno

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ottimo rapporto qualità prezzo . Colazione abbondante e con tante scelte, personale gentilissimo. Inoltre ottima posizione in quanto vicinissimo alla metro e per chi vuole fare compere a 700 metri del Corte inglés.
於 2023 年 12 月住了 7 晚

10/10 優異

Venurao

於 2023 年 12 月住了 5 晚

8/10 不錯

Paola

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Lovely people and great restaurant and breakfast. Easy access to main attractions. The beds incl sofa bed are in need of urgent upgrade. All facilities are old including the gym.
於 2023 年 12 月住了 6 晚

10/10 優異

Gloria Ivette

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Muy buen hotel. Limpio, personal atento
於 2023 年 12 月住了 3 晚

8/10 不錯

Alexandre

於 2023 年 12 月住了 4 晚

6/10 一般

Muhamed

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Good but tight
The room is very small for family of 4 people. However, the staff was very friendly and gave us an early check in
於 2023 年 12 月住了 2 晚

6/10 一般

Régis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ascenseur en panne, trop de temps d attente pour monter ou descendre, attente importante pour prendre le petit déjeuner
於 2023 年 12 月住了 9 晚

6/10 一般

Chandana

讚好：職員與服務
於 2023 年 12 月住了 6 晚

10/10 優異

Agish

於 2023 年 12 月住了 5 晚

2/10 很差

Vera

家人同遊, 寵物同遊
不滿：整潔度、職員與服務和住宿狀況
I booked Novotel, as I was staying in Novetel branches several times before and was satisfied with the other Novotels before. This time it was different, as also the reseptionist was hardly able to talk English. The room, we got, was durty and in bad condition (the mattress was wear down etc,). There was 1 small bottle or complementary water for 2 guests for a 3 night stay. In the morning you had to wait at least 20 min. to catch the lift --- just to mention the worst things - oh no - the hotel is exactly down entry path of the busy Malaga Airport. Means every 5 min. an aricraft was landing during day an night. It said there where soundproof windows - I guess these windows might not even protect you from normal everyday noise. Last but not least, the AC was not working. This hotel is a shame for the whole Novotel group.
於 2023 年 12 月住了 3 晚

10/10 優異

Mireille

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Charfeddine

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 5 晚

6/10 一般

Brian

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Jeg tror tidspunktet var forkert....
Hotellet ligger godt og personalet er venligt. Vi kom lige inden jul, hvorfor man i restauranten havde valgt at skære ned på menuen til kun at omhandle snacks. Det var okay, men ikke det vi havde håbet på. Værelset var fint, men der var ikke muligt at køle ned, og det var ekstrem varmt i værelset. Vedligeholdelse kom forbi, men trak på skuldrene og sagde at køling havde de kun om sommeren. Så vi lå og svedte den ene nat vi var der.
於 2023 年 12 月住了 1 晚

8/10 不錯

Carlos

家人同遊
讚好：整潔度、職員與服務和住宿狀況
O hotel é muito bom e bem localizado. Tivemos apenas um problema com a temperatura dos quartos. O hotel tem um sistema de ar central que estava muito quente, e não era possível aumentar a temperatura. Passmos muito calor nas 3 noites que ficamos por lá e, ao questionarmos o hotel sobre essa situação, falaram que o máximo que poderiam fazer seria nos realocar para outro quarto que eventualmente estivesse menos quente.
於 2023 年 12 月住了 3 晚

8/10 不錯

Sergio

家人同遊, 親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Novotel è sempre una conferma.Ottima colazione, personale gentile e disponibile, buona pulizia, camere confortevoli ed aree comuni molto gradevoli.
於 2023 年 12 月住了 3 晚

2/10 很差

Marbella

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Pésima experiencia
Muy mala experiencia, no regresáremos. Fuimos en viaje con las niñas y con nuestro perrito, para empezar te cobran 29euros por día por la mascota, pero no te dan ni camita o platito para el perrito, lo cuál hacen en otros hoteles a los que hemos ido que son pet friendly, el hotel es viejo y la limpieza pésima, el baño tiene un olor muy malo que se intensifica pasando los días, las camas nada cómodas. Tienen 3 elevadores los cuales siempre están llenos, por lo que siempre terminas utilizando las escaleras, si vas en auto preparare para buscar estacionamiento en otro sitio ya que también siempre está lleno ya que tiene muy pocas plazas. Muy mala experiencia en los últimos 2 Novotels en los que nos hemos quedado.
於 2023 年 12 月住了 4 晚

10/10 優異

Luiz Tadeu

於 2023 年 12 月住了 3 晚

8/10 不錯

Makarand Ravindra

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good stay at novotel. Nothing out of ordinary, good business type hotel although we stayed with little one age there were some video games for younger kids. Staff was good mostly. Property is bit old but we ok for the 4 nights we stayed with sofa bed
於 2023 年 11 月住了 4 晚

10/10 優異

Claudiu (Fredericksburg)

於 2023 年 11 月住了 1 晚

10/10 優異

Claudiu (Fredericksburg)

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good food and and great customer service
於 2023 年 11 月住了 2 晚

8/10 不錯

Renata

家人同遊
讚好：整潔度和職員與服務
於 2023 年 11 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bien
於 2023 年 11 月住了 2 晚

8/10 不錯

Rachel

讚好：職員與服務、住宿狀況和客房舒適度
Would stay again
Was a bit dubious after reading some reviews, however, was a very pleasant stay. A little tired in places, but comfortable room and staff very helpful and polite.
於 2023 年 11 月住了 4 晚

6/10 一般

Irma

讚好：整潔度
The location isn’t great and the meal I ordered at the restaurant was quite bad. I ordered steak and fries and the steak was practically raw, tough and I wasn’t able to cut the steak for at least one bite. I return my dish and left.
於 2023 年 11 月住了 1 晚

2/10 很差

Kamalpreet

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Filthy carpet and no air con.
於 2023 年 11 月住了 4 晚

2/10 很差

David

家人同遊
讚好：整潔度和客房舒適度
不滿：職員與服務
Hotel a bit run down, been to better Novotels….e.g mold in the bathroom to start with… We have left our bags at the hotel because the room was not ready, but when we got our staff back items were missing…..no apology, no solutions provided, no compensation but instead ignorance. Really not a level of an international Hotel chain.
於 2023 年 11 月住了 2 晚

6/10 一般

Joanna

家人同遊, 親子同遊
讚好：職員與服務
不滿：住宿狀況
We spant the the last night before flying home.it was ok for one night. The lobby is modern, going up to the room we were quite dissapionted, its a trip back in the past like for 20 years. The room was additionally stuffy, air condition was warm and not adjustable (the regulator did not work). Next time we will choose another location before the fly.

8/10 不錯

Susanne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2023 年 10 月住了 2 晚