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利斯莫爾汽車旅館的評價

4.5 out of 5
利斯莫爾汽車旅館
99 Ballina Road, Lismore, NSW

評價

9.2

卓越

10 分評分，優異；304 則評價中有 184 則" "
8 分評分，不錯；304 則評價中有 100 則" "
6 分評分，一般；304 則評價中有 15 則" "
4 分評分，欠佳；304 則評價中有 5 則" "
2 分評分，很差；304 則評價中有 0 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Craig

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 2 月住了 1 晚

8/10 不錯

Mike

於 2022 年 2 月住了 1 晚

8/10 不錯

Amanda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and close to everything.
Well situated near cafes,shops,services and hospitals. Comfortable and easy lift access. Lovely gardens and pool.
於 2022 年 2 月住了 1 晚

10/10 優異

Hillary

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly and Comfortable
Overnight trip for work.
於 2022 年 1 月住了 1 晚
Sandi 於 2022年1月27日的回應
Thank you for your review Hillary! Hope to see you again in future. LGM

10/10 優異

Aaron

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our stay at the Lismore Gateway Motel was highly enjoyable. The staff were so accommodating and friendly and truly went out of their way to provide exceptional service. The rooms and grounds are kept to the highest standard of cleanliness. I highly recommend this motel to anyone who is looking for somewhere to stay in Lismore.
於 2022 年 1 月住了 4 晚
Sandi 於 2022年1月18日的回應
Thank you for your lovely review Aaron :) We appreciate your support. Hope to see you again. LGM

10/10 優異

Esther

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very helpful people
於 2022 年 1 月住了 3 晚
Sandi 於 2022年1月18日的回應
Thank you Esther, we value your support & hope to see you again in future :) LGM

10/10 優異

Mona

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We visited Lismore Gateway Motel during the Covid 19 Pandemic at a time when the travel restrictions had just been lifted. This caused a surge in the numbers of people travelling and we were lucky to get a booking. The pandemic had caused staff shortages across the hospitality industry and Lismore Gateway Motel was also dealing with this problem. Brad and his team were very professional in the way they dealt with problems arising from this situation. They worked hard to ensure that their guests were comfortable and satisfied with their stay and the services provided by the motel. We have family in Lismore and will be staying at Lismore Gateway Motel on all our future visits.
於 2021 年 12 月住了 3 晚

10/10 優異

Rajeev

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very centrally located
於 2021 年 12 月住了 2 晚

8/10 不錯

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 3 晚

10/10 優異

Angus

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 3 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This motel is centrally located near cafes and restaurants. The rooms are modern and tastefully decorated. The staff are friendly and helpful.
於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Friendly staff, convenient location and super clean and comfortable.
於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Cleanliness
於 2021 年 6 月住了 7 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cleanliness, quality of accommodation, excellent breakfast and service.
於 2021 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 4 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Another expensive $160 per night motel in a country town! Recently built and in very good order! Swimming pool that I did not use! Nothing in the fridge apart from the milk! Difficult to get a beet but Dan Murphy is just up the road. Restaurant was not open ? COVID 19 stuff! Overall very good but the shower is better in the Bounty! And the food is great in the Bounty restaurant!
於 2021 年 4 月住了 4 晚
LGM Manager 於 2021年4月12日的回應
Hi Anonymous, Thanks for taking the time to provide us with your feedback- we take great pride in providing our guests with the best experience and your feedback is imperative to this process! Our room fridges come standard with milk for tea and coffee and bottled water. I'm sorry the complimentary water was not present in your fridge, I will follow this up with our housekeeping team. Yes, our restaurant has been closed for an entire year. Initially due to covid restrictions, but we have been trying to find a chef since July 2020 with no success. There is an extremely high shortage of chef's in the Northern Rivers...but, we have finally secured one to start next week! Thank goodness!! He comes to us with a wealth of knowledge and will fit into our team perfectly! It will mean the restaurant will be open 4 nights a week and you will certainly not have an issue getting a beer! In regards to the showers...we are half way through replacing all of them throughout the entire motel. The room you were in must have been in the half that have not been replaced yet, so I am sorry you were not satisified with the one in your room. If you could provide your name or room number to me, I can get it rectified ASAP. I agree, the food at The Bounty is great, but now that our extremely difficult year is (hopefully) over and we are finally able to re-open our restaurant- our guests can enjoy dining here or in our beautiful gardens now also. Thanks again for your feedback.

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2021 年 3 月住了 1 晚

10/10 優異

RICHARD

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚
LGM Manager 於 2021年4月12日的回應
Hi Richard, Thanks so much for taking the time to provide your 10 out of 10 review! we take great pride in providing a fantastic experience to each and every guest, so are pleased you enjoyed your stay here. See you next time you are in Lismore!

10/10 優異

gavin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚
LGM Manager 於 2021年2月16日的回應
Thank you for your review Gavin :) Lismore Gateway Motel

10/10 優異

Christelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 1 月住了 1 晚
LGM Manager 於 2021年2月16日的回應
Thank you for your review Christelle :)

10/10 優異

Dariush

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very spacious and clean room.
Excellent hotel. Very clean and spacious room. A very nice surprise. Good location. Much better than expected. 5 star quality.
於 2020 年 12 月住了 2 晚
LGM Manager 於 2021年1月5日的回應
Hi Dariush, Thankyou for your positive feedback. We hope to see you again.

10/10 優異

Tracey

讚好：整潔度、住宿狀況和客房舒適度
Modern and comfortable
Very comfortable and quiet even though the motel is on the main road. The rooms with the balcony that look over the pool are very spacious. The balcony gives you privacy from the other guests so makes a nice place to eat a take away meal.
於 2020 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 10 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the Gateway because it is modern, clean and the beds are comfortable. It is also close to good places to eat.
於 2020 年 9 月住了 2 晚
LGM Manager 於 2020年9月16日的回應
Thanks for your feedback! See you next time you are in the area!

10/10 優異

Steve (Newcastle)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Went for business and clean friendly staff and fantastic meals
於 2020 年 3 月住了 2 晚
Motel Manager 於 2020年4月4日的回應
Hi Steve, thanks so much for your wonderful review! We take great pride in delivering fantastic service to our guests every time they stay with us!

8/10 不錯

Joanna

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good size room
Comfortable and big room
於 2020 年 1 月住了 1 晚
Motel Manager 於 2020年4月4日的回應
Hi Joanna, Thanks for your lovely review. Yes, our rooms are very spacious! See you next time you are in Lismore!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice clean property in really good condition. Great staff!
於 2020 年 1 月住了 1 晚
Motel Manager 於 2020年4月4日的回應
Hi anonymous, Thanks so much for your perfect review! See you next time you are in town!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay . Great staff nice pool. BUT . One reason for staying was the restaurant but it wasn't open at night while we were there . Its not open every day for breakfasts . We had breakfast and it was great food . Restaurant needs to be open every day for breakfast and dinner .
於 2019 年 12 月住了 3 晚
Motel Manager 於 2020年4月4日的回應
Hi there, We are so glad you enjoyed your stay! We are sorry the restaurant wasn't open while you were here. We did start opening it for breakfast everyday in January and 6 nights for dinner (closed Sunday night). Hopefully that will continue when social distancing is over! See you next time you are in town.

10/10 優異

Peter

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Motel Manager 於 2020年4月4日的回應
Thanks for your perfect review!

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 1 晚
Motel Manager 於 2020年4月4日的回應
Thanks for your perfect score!

10/10 優異

真實旅客

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The friendly staff and management looked after us as a group and took care of any special requests .... just great
於 2019 年 11 月住了 2 晚
Motel Manager 於 2020年4月4日的回應
Hi there, Thanks for your perfect review! We take great pride in looking after all of our guests- especially groups! Glad you enjoyed your stay with us! See you next time you are in town.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 1 晚
Motel Manager 於 2020年4月4日的回應
Thanks for your perfect score!

6/10 一般

真實旅客

商務旅客
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Complete lack of customer service skills at check in, and my earlier request by messaging the hotel to join two single beds together was completely ignored and a poor excuse from front office staff member. Very disappointed.
於 2019 年 10 月住了 1 晚
Motel Manager 於 2019年11月1日的回應
Hi there, Thank you for you feedback and I'm sorry to hear that you were disappointed with your stay. Unfortunately due to availability, all of our standard King Rooms were already sold which is why you had to book a twin room. With the very limited notice given, your request was unable to be filled due to staff being tied up checking in other guests. I'm sorry that you felt it was not dealt with correctly and I will raise the issue with the relevant staff. Thanks again for the feedback,

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The bed was comfotable. The motel is in a central position.
於 2019 年 10 月住了 2 晚
Motel Manager 於 2019年11月1日的回應
Thank you for your review! We are glad you enjoyed your bed.

8/10 不錯

真實旅客

讚好：整潔度
於 2019 年 9 月住了 5 晚
Motel Manager 於 2019年11月1日的回應
Thanks for taking the time to give us a rating.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and good value ... Good location and easy parking
於 2019 年 10 月住了 1 晚
Motel Manager 於 2019年11月1日的回應
Thanks for taking the time to review us, we take great pride in providing spotless rooms to our guests. See you next time!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved eveything about the room and motel and also loved the bed was so comfy and pillows were so soft really nice and it was very clean thumbs up to the whole team and thank u for the early check in will go back for sure
於 2019 年 8 月住了 1 晚
Motel Manager 於 2020年4月4日的回應
Hi there, Thanks so much for your perfect score! I'll be sure to pass on your feedback to the whole team!

6/10 一般

Lyle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Unfair
Happy with all the workers, food and bar staff. On departure I received an unusual email about their bank details changing. I dropped back in to check what this has to do with me as they had my cc details to make final charges. The lady at the counter was explaining it to me when an older gentleman interjected uninvited and was as rude as ever, smug and sarcastic. After this I have made the decision to never return to this place again. Unfair to the rest of their team as they were excellent. I will make regular visits to the area, around 30 nights a year and will be looking else where.
於 2019 年 7 月住了 3 晚
Motel Manager 於 2020年4月4日的回應
Hi Lyle, Thanks for taking the time to give us some feedback and I'm sorry for the treatment you received. The staff member no longer works here and we have a new management team! If you give us another chance (when social distancing is over of course)- I'm certain you wont be disappointed!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚
Lismore Gateway Motel 於 2019年7月24日的回應
Hi there, thanks for your great review!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our overall experience was excellent, the room and motel very clean and tidy. The room was very quiet and spacious.
於 2019 年 7 月住了 5 晚
Lismore Gateway Motel 於 2019年7月24日的回應
We are so glad you enjoyed your stay! See you next time you are in town!

10/10 優異

Adam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Lismore Gateway Motel 於 2019年7月24日的回應
Hi Adam, Thanks for your great score! See you next time you are in Lismore.

8/10 不錯

Lance

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Next door to barking dogs that bark all night long and early mornings!
於 2019 年 7 月住了 2 晚

10/10 優異

Gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Absolute great hotel.
於 2019 年 6 月住了 1 晚
Manager 於 2019年6月27日的回應
Thanks Gary.

8/10 不錯

真實旅客

於 2019 年 6 月住了 1 晚
Manager 於 2019年6月27日的回應
Thank you.

8/10 不錯

Matt

讚好：職員與服務、住宿狀況和客房舒適度
Nice Solid Motel
Solid motel and good facilities - needs a better clean through out the bathrooms
於 2019 年 6 月住了 1 晚
Manager 於 2019年6月27日的回應
Thank you for your comments. We will take them on board.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Lovley venue for a rest.
The Lismore Gateway was clean and neat with a very engaging staff; close to anything you might wish to see in the area.
於 2019 年 6 月住了 1 晚
Manager 於 2019年6月27日的回應
Thank you for your positive comments.

6/10 一般

真實旅客

家人同遊
不滿：整潔度
We stayed for 3 nights. Cleaning was pulling up the beds not even making them properly or picking up pillows off the floor. No vacuuming of the room or bathroom. No wiping of the benches. Extremely disappointed.
於 2019 年 5 月住了 3 晚
Manager 於 2019年6月9日的回應
Thank you for your comments. We certainly will take on board your comments and improve the servicing of rooms.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2019 年 5 月住了 1 晚
Manager 於 2019年6月9日的回應
Thank you for a great review score.

10/10 優異

真實旅客

家人同遊, 商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Went to Lismore for a sporting event held Southern Cross uni.. Gateway compared to other people’s accom photo was total luxury... Gateway is great location to everything around Lismore, we walked 3 min to Lismore Workers club - great feed & kids (10-12yrs )loved the play room, 5min to town centre... Despite being on main road, glass doors are sound proof so heard absolutely nothing.. We had a king room #6 with balcony over the pool & would gladly stay there again.
於 2019 年 5 月住了 4 晚
Manager 於 2019年6月9日的回應
Thank you for such a positive response. Appreciated by all.