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关于切尔西悉尼酒店的点评

5 out of 5
切尔西悉尼酒店
9-11 Sydney Street, Chelsea, London, England

点评

8.8

超赞

10 分 - 超赞。243 条好评，共有 449 条点评" "
8 分 - 还可以。153 条好评，共有 449 条点评" "
6 分 - 一般。32 条好评，共有 449 条点评" "
4 分 - 很差。14 条好评，共有 449 条点评" "
2 分 - 糟糕。7 条好评，共有 449 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.0/10

服务设施

8.8/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

Hsiang Ting

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
個人小花園，但房間裡沒有冰箱，對自己想要準備一個豐盛的早餐，可能就要三思⋯其他住宿品質還不錯

10/10 超赞

Yu-Chi，Taipei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
飯店乾淨整潔，房間不算大但是價格合理
飯店乾淨整潔，房間不算大但是價格合理，鄰近區域安靜但餐廳較少，吃東西較不方便是小缺點。整體而言是愉快的住宿經驗。

10/10 超赞

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
the staff is awesome! but the bathroom has some weird smell.

10/10 超赞

Siu Kit，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The Best Choice in London
It is a perfect hotel in London: excellent location; superb staff and delicious breakfast. My sister and I had a very pleasant stay for 7 days in Sydney House. We enjoyed the time there even though the weather was a bit wet. Within the walking distance, we could hit on 2 museums and find some nice restaurants. We are quite sure that Sydney House will be our first choice in London for our next trip.

10/10 超赞

Felix

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and we loved the location of the hotel. During our stay, the hotel had some technical issues but the staff was very supportive and within a few days after our checkout, we received a partial refund to compensate us for those issues.
2024 年 5 月入住 2 晚

10/10 超赞

Renee

满意：清洁度、员工和服务、住宿条件和设施
Very quiet and comfortable! Simple luxury, not ostentatious. Friendly and helpful staff. I will recommend to friends.
2024 年 5 月入住 3 晚

10/10 超赞

christine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff welcomed us and they were anxious to meet our needs for a comfortable stay. We had an exceptional breakfast served on the balcony adjoining our room. We found the bedding, towels and lighting made our stay feel luxurious.
2024 年 5 月入住 1 晚

10/10 超赞

Kevin Edward

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved this hotel. Terrific location in Chelsea. Very friendly and helpful staff. The breakfasts served each morning at the hotel were amazing.
2024 年 4 月入住 5 晚

8/10 还可以

John

与配偶出行
满意：员工和服务，清洁度
Great location, comfy beds and pillows. English tea and milk in the room would be have great.
2024 年 4 月入住 1 晚

10/10 超赞

Horst

满意：清洁度、员工和服务、住宿条件和设施
The staff were very helpful snd friendly and the hotel was attractive and clean.
2024 年 4 月入住 2 晚

8/10 还可以

Tim

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Walter

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, five minutes from South Kensington Underground. As the hotel was converted from two historic houses, the lift is tiny and the stairs steep and fairly narrow. Rooms are reasonably sized and comfortable. Cooked to order breakfast is tasty and good value for money.
2024 年 3 月入住 3 晚

10/10 超赞

Lindsey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very comfy bed, clean and convenient
2024 年 3 月入住 1 晚

8/10 还可以

John

与配偶出行, 商务旅客
满意：员工和服务
不满意：住宿条件和设施
Just where we wanted. Miserable lift. Broken potentially dangerous light in our room which wasn't fixed.
2024 年 2 月入住 1 晚

10/10 超赞

Giovanni

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personale accogliente e gentile, colazione buona, camera piccola ma dotata di tutti i comfort. Daniela e Giovanni
2024 年 1 月入住 4 晚

10/10 超赞

Pip

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very friendly welcoming & helpful staff, super clean & very comfortable beds. Cannot fault!
2023 年 12 月入住 4 晚

10/10 超赞

Jay

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfort in the City
This hotel cares about its customers. While the rooms are tiny, everything is of high quality, from Nespresso machines to dressing gowns to free milk delivered , A really nice place to stay
2023 年 12 月入住 1 晚

10/10 超赞

Julianne

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff--front desk, breakfast service, housekeeping--were all wonderful! Very helpful. Very friendly. Very nice accomodations. Quiet. Well situated. I want to come back.
2023 年 12 月入住 2 晚

10/10 超赞

Isobel

与配偶出行
满意：清洁度、员工和服务、服务设施
Rooms very small but adequate. The location is excellent. The staff were all wonderful, friendly & helpful. The breakfast and service couldn’t be faulted. A wonderful weekend in London - thank you!
2023 年 11 月入住 2 晚

2/10 糟糕

Andrew

满意：清洁度
不满意：客房舒适度
no hot water to room basic requirement for rooms
stayed in room 33 it had no hot water at all so no shower after a day travelling still no hot water the following morning meant to be five star. with poor customer service as an offer of a free room upgrade and only valid for 6 months.
2023 年 11 月入住 1 晚

8/10 还可以

Fedra

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

8/10 还可以

Tracey

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was in good location. Room was roomy with adequate facilities. Staff friendly and helpful.
2023 年 11 月入住 1 晚

10/10 超赞

Chris

2023 年 11 月入住 1 晚

8/10 还可以

Maria

与家人出行
满意：清洁度、员工和服务、客房舒适度
2023 年 10 月入住 3 晚

10/10 超赞

Kirsten

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was in a very nice location, very clean and the staff was friendly and helpful. The only thing I would suggest is to put some kind of grab bar next to the shower. You have to step up and in to a tub and then step down onto the ground getting out and there’s nothing to hold on to.
2023 年 10 月入住 3 晚

10/10 超赞

Elizabeth

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic, friendly hotel in great location
Fantastic hotel in a great location to easily get to all museums and Sloane Square shopping. Quiet side street location - not much traffic noise which is a huge bonus in London! Very friendly and helpful staff and the room was a good size and very nicely furnished. Will definitely choose this hotel next time we’re in London.
2023 年 10 月入住 1 晚

8/10 还可以

Caroline

2023 年 10 月入住 1 晚

10/10 超赞

Andrea，Milano

满意：员工和服务，清洁度
Good experience
2023 年 10 月入住 1 晚
Ryda 于 2023年10月4日 的回复
Dear Andrea, the team and I would like to thank you for your feedback and we look forward to see you again soon. Kind Regards Ryda

10/10 超赞

Janet

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location and friendly and responsive staff - met all of my needs for a great stay in London! Would definitely stay there again and highly recommend.
2023 年 9 月入住 5 晚
Ryda 于 2023年10月4日 的回复
Dear Janet, The team and I would like to thank you for your feedback and we look forward to see you soon again at Sydney House Chelsea. Kind Regards Ryda

8/10 还可以

Karen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We wanted a boutique hotel near Kensington & Hyde Parks. The Sydney Hotel Chelsea was perfect. We liked the vintage feel of the building and appreciated the updated rooms. The staff was very accommodating, friendly and professional. It is truly walkable with wonderful restaurants nearby. The hotel is nestled in a local neighborhood...so for a few days, it became our home away from home.
2023 年 9 月入住 3 晚

4/10 很差

Ayoul

商务旅客
满意：客房舒适度，清洁度
不满意：住宿条件和设施
2023 年 9 月入住 1 晚

4/10 很差

Graham

2023 年 9 月入住 1 晚

8/10 还可以

Carolyn

满意：员工和服务，清洁度
2023 年 9 月入住 2 晚

10/10 超赞

Dwayne

满意：清洁度、员工和服务、住宿条件和设施
Great stay! Dated small rooms but the service and neighborhood more than make up for that. Highly recommend staying here.
2023 年 9 月入住 1 晚

4/10 很差

Tom

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Inadequate and nonfunctional internet. Very skow house cleaning
2023 年 9 月入住 4 晚

10/10 超赞

Clifford

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely small hotel in a quiet street in Chelsea. Convenient walking distance to the Museums in South Kensington, and the concert hall we visited. Staff are very friendly and helpful. We enjoyed the breakfast too.
2023 年 9 月入住 1 晚

10/10 超赞

Neil

与配偶出行
满意：服务设施
Everything we needed! Close to everything!
2023 年 8 月入住 1 晚

10/10 超赞

Rajinder

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

8/10 还可以

Jayakumar

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good accommodation for a central London location. The double room had all necessities. Bed was comfortable. The staff were helpful as the help desk is managed 24/7. Beware that the lift is very small and so no big luggage can be carried to upper floors. As there are mezzanine levels in each floor, rooms are very close to each other and there could be noise from the stairs.
2023 年 8 月入住 2 晚

10/10 超赞

Karin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyable stay.
2023 年 8 月入住 2 晚

10/10 超赞

Lindsay

2023 年 8 月入住 1 晚

10/10 超赞

Sharon

2023 年 8 月入住 4 晚

10/10 超赞

Sarah

满意：员工和服务，清洁度
2023 年 8 月入住 1 晚

10/10 超赞

Melissa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
An excellent place to stay and very good value.
2023 年 8 月入住 1 晚

8/10 还可以

Dave

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant enough - breakfasts not good value
A friendly well located and pleasant hotel. Staff generally were helpful and provided a good service. One of our two breakfast (English) unfortunately did not live up to our expectations by any means. Especially at £22.50! (Which in fairness on checking out was deducted from my bill). The bacon was fatty and cooked to a crisp - the mushroom was covered in fat/oil. The egg and tomato was minuscule and some beans would have been nice. The young waiter - whilst pleasant enough was hardly present - not around for me to give feedback or ask for something else - or indeed to ask “if everything was ok”.
2023 年 7 月入住 1 晚

8/10 还可以

Mark

2023 年 7 月入住 1 晚

8/10 还可以

Frank

与配偶出行
满意：员工和服务，清洁度
Very nice hotel with friendly staff. Our stay was on the same night that the hotel experienced a leak from a burst water pipe which meant the dining room was closed and there was no breakfast available the next morning which was very disappointing!
2023 年 6 月入住 1 晚

10/10 超赞

Roderick

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
One particular staff member was outstanding—they know who they are.
2023 年 7 月入住 2 晚

10/10 超赞

Sheree，Yass

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Fabulous location and service
2023 年 7 月入住 3 晚