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倫敦希斯路機場 2 號和 3 號航廈希爾頓花園酒店的評價

3.5 out of 5
倫敦希斯路機場 2 號和 3 號航廈希爾頓花園酒店
Heathrow T2, Hounslow, England

評價

8.8

優異

10 分評分，優異；3562 則評價中有 2140 則" "
8 分評分，不錯；3562 則評價中有 918 則" "
6 分評分，一般；3562 則評價中有 289 則" "
4 分評分，欠佳；3562 則評價中有 112 則" "
2 分評分，很差；3562 則評價中有 103 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Wai Lan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
walking distance from airport
於 2024 年 2 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年2月14日的回應
Dear Wai Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Ah Wai

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 2 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年2月9日的回應
Dear Ah Wai Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

6/10 一般

Pui Ling

於 2024 年 1 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年1月11日的回應
Dear Pui Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Hilton Garden Inn is committed to providing high-quality customer service to all our guests. We hope to see you again soon.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

8/10 不錯

CHI HUNG

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
乘搭飛機非常方便,早餐及晚餐也不錯。
於 2023 年 12 月住了 2 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年1月4日的回應
Dear Chi Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Short stay for early flight
The hotel is easily accessible to Heathrow T2 that is the best choice for early flight. However, it seems unreasonable to pay for GBP50 deposit even though it will be refunded at 3-day after checking out.
於 2023 年 12 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2023年12月28日的回應
Dear Guest Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Hilton Garden Inn is committed to providing high-quality customer service to all our guests. We hope to see you again soon.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

8/10 不錯

Siu Ping

於 2023 年 11 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2023年12月4日的回應
Dear Siu Ping Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 不錯

Wei Jen

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is close to the airport, and from the high floors, you can watch planes take off and land. The bathroom is clean and the space is well-lit. The only small drawback is that they do not provide amenities like slippers.
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2023年10月16日的回應
Dear Wei Jen Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Chui Ying

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Easy accessible
Accessible through walkway from T3. Just 8 minutes walk.
於 2023 年 9 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 & 3 於 2023年9月29日的回應
Dear Chui , Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

6/10 一般

Ko sing

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2023年9月30日的回應
Dear Ko Sing Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Hilton Garden Inn is committed to providing high-quality customer service to all our guests. We hope to see you again soon.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

8/10 不錯

Kwok Ho

親子同遊
讚好：職員與服務和住宿狀況
good
於 2023 年 7 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2023年9月30日的回應
Dear Kwork Ho Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

6/10 一般

CHI-WEN

家人同遊
讚好：職員與服務
淋浴間只有半片玻璃遮著，容易用濕浴室其它地面
於 2023 年 8 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2023年9月30日的回應
Dear Chi Wen Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Hilton Garden Inn is committed to providing high-quality customer service to all our guests. We hope to see you again soon.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

6/10 一般

SU YING

於 2023 年 7 月住了 1 晚

8/10 不錯

Feng ching

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

8/10 不錯

Man Hon

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
shower screen not long enough
Shower screen is not long enough. floor will get wet. no slippers provided, need to be careful after using the shower place.
於 2023 年 7 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 3 月住了 2 晚

10/10 優異

Mun ki

於 2023 年 2 月住了 1 晚

8/10 不錯

Chien Hsin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
离机场很近，走路就可以

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient

10/10 優異

Mei Han

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

8/10 不錯

LUN

於 2022 年 12 月住了 1 晚

8/10 不錯

Rick

於 2022 年 11 月住了 1 晚

8/10 不錯

Wing Sze

於 2022 年 9 月住了 1 晚

10/10 優異

Wei Chu

於 2022 年 9 月住了 1 晚

8/10 不錯

Hak Wing

多人同遊
讚好：職員與服務
於 2022 年 6 月住了 1 晚

10/10 優異

KIM HO

於 2022 年 6 月住了 1 晚

10/10 優異

chi shing

於 2022 年 1 月住了 1 晚

8/10 不錯

KIN YEE

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 1 月住了 2 晚

8/10 不錯

Hoi Lam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

10/10 優異

Chung Tak

於 2021 年 12 月住了 1 晚

8/10 不錯

Cheok I

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 3 晚
Front Desk 於 2021年6月27日的回應
Dear guest, thank you for taking a moment to share your experience. kind regards

10/10 優異

Yihe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
好
好
於 2021 年 6 月住了 1 晚
Front Desk 於 2021年6月18日的回應
Dear guest, thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. kind regards

10/10 優異

Yihe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不错
很不错
於 2021 年 6 月住了 1 晚

8/10 不錯

Chun Ming

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Front Desk 於 2021年5月27日的回應
Dear guest, thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. kind regards

10/10 優異

Anthony

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect place to stay for an early flight from Heathrow! And the Runway Bar on the 14th floor is amazing. So fun to watch the planes come and go!
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月24日的回應
Dear Anthony Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Otani

讚好：整潔度、職員與服務和住宿狀況
近くて便利でした
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月24日的回應
Dear Otani Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Peter

讚好：整潔度、設施服務和住宿狀況
Easy access to terminal 2 shops and Uber didn't go
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月23日的回應
Dear Peter Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Sandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location and good hotel if travelling from either Terminal 2 or 3
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月23日的回應
Dear Sandra Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Katherine

讚好：整潔度、職員與服務、設施服務和住宿狀況
you are in the airport, fantastic!
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月23日的回應
Dear Katherine Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Linda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was very clean the bed comfortable and perfectly positioned to get to Terminal 3
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月22日的回應
Dear Linda Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

8/10 不錯

nancy (New Bedford)

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月23日的回應
Dear Nancy Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

4/10 欠佳

Gary (Palm Springs)

讚好：整潔度和住宿狀況
不滿：職員與服務
There staff are not native English speakers. I could not understand the man who checked me in to hotel. I could not understand the bar personnel. I have been traveling to U.K. for 53 years so it the terrible English is real.
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月22日的回應
Dear Gary Thank you for taking the time to share your feedback. We ‘re deeply disappointed to hear about the challenges you experienced during your time with us. We will definitely take your feedback and put forth to higher management so we can serve you better in future.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Sara

讚好：整潔度、職員與服務和住宿狀況
If you don’t want to worry about transportation to the airport, this is the place to stay. Clean, modern, on site restaurant and walkable to the airport. This is our go to when we do business travel to Heathrow.
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月22日的回應
Dear Sara Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Elizabeth P (St Petersburg)

讚好：整潔度、職員與服務和住宿狀況
Perfect for layover back home
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月22日的回應
Dear Elizabeth Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Julian Phillip (Deep River)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Welcoming staff (Noreen). Efficient check in/out. Quiet and comfortable. Good food. Easy to access transportation.
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月22日的回應
Dear Julian Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Garry

於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月22日的回應
Dear Garry Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Mark

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location for T2/T3 and a short train link to T5. Hotel accommodation was finished to a good standard, very quiet. Roof top bar was fun.
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月22日的回應
Dear Mark Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Grant

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月22日的回應
Dear Grant Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Jessica

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月22日的回應
Dear Jessica Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 優異

Heather

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had been in England for a cruise and needed to stay an extra night. This was very convenient for us to stay overnight and catch our plane in the morning. Everything was lovely. Dinner was nice in the restaurant. The rooftop bar was fun to be able to look over the airport and city. The laundry services were a huge bonus.
於 2024 年 5 月住了 1 晚
Hilton Garden Inn London Heathrow Terminals 2 &3 於 2024年5月22日的回應
Dear Heather Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager