The hotel is very clean and beautiful. Every staff in the hotel are so friendly and helpful. My experience staying there is very memorable. They are doing a marvelous job!!!
真實旅客
於 2019 年 8 月住了 5 晚
10/10 優異
Joan
2023年3月28日
讚好:整潔度、員工與服務和住宿狀況
Nice pool in bath room you had shower and bath on they own handy for people who have
Program getting in bath some healthy people do to .....breakfast very good
Joan
於 2023 年 3 月住了 1 晚
10/10 優異
Camille
2023年3月27日
讚好:整潔度、員工與服務和住宿狀況
Very clean and friendly staff. Atilla the night manager was awesome!! Very kind, great Hospitality. Made sure I had a great birthday. The food was great, I received a massage, Nuyra was kind and great! She also sang happy birthday to me. I would def recommend this hotel.
Camille
於 2023 年 3 月住了 2 晚
4/10 欠佳
Sarah
多人同遊
2023年3月27日
讚好:整潔度和員工與服務
Hotwl lication is great for the O2. However, check in is always a nightmare as the queue to reception is always out the door and moves very slowly. Always a really poor start to the experience. For the price there are a lack of amenities in the room but its comfy and clean.
Sarah
於 2023 年 3 月住了 1 晚
2/10 很差
Michelle
寵物同遊, 多人同遊
2023年3月21日
不滿:整潔度、員工與服務、設施服務和住宿狀況
Nothing
Michelle
於 2023 年 3 月住了 1 晚
4/10 欠佳
Shahram
伴侶同遊
2023年3月20日
From check in to check out, it was poor.
They didn't know my room type and reservation, yet alone to offer me vip perks. I had to email the receptionist the confirmation email from Expedia to be able to check in.
.
Even after this, at the check out I learned that they've charged my credit card for the room again as they didn't believe that I've got a reservation!
As a frequent traveller, I can say overall, not a customer friendly hotel.