The hotel is very nice, and honestly I would stay again. But I want people to know what they're getting into. For starters, its a little out of the way if you want to do touristy stuff, so don't get it for that. This is more of a if you have some time in London and want to get some relaxation done or work on a novel and meet like-minded people in the common areas. Common areas are absolutely love just by the way, worth checking out for sure. Area are the hotel is just okay, its more suburban so don't expect a lot of things happening if thats what you want. The hotel rooms don't have AC, which wouldn't be a problem if we didn't live in a time of global warming, but we do. Though if you go any time aside from the Summer, this should be a non-issue. Lastly, the app that you need to interact with the hotel is ehh. For starters, unless you book directly through them, for example through Expedia, they don't have your email, but they still send you the message to download the app and sign in using your email. Like what, lol? So you have to go to the hotel first, then you can sign into the app. Staff was very nice though, honestly the reason I'd stay here again as they were warm and inviting. Again, Hotel is really nice, and I would stay again. Just really know what you are getting into.