大堂

恩豪倫敦酒店的評價

4 out of 5
恩豪倫敦酒店
2 Macclesfield Road, London, England

評價

9.2

卓越

10 分評分,優異;700 則評價中有 530 則" "
8 分評分,不錯;700 則評價中有 107 則" "
6 分評分,一般;700 則評價中有 27 則" "
4 分評分,欠佳;700 則評價中有 17 則" "
2 分評分,很差;700 則評價中有 19 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

6/10 一般

Haoran

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
The hotel looks and feels good. Numerous bus stops nearby will get you most places, grocery store downstairs. Basic breakfast. Security guard on every floor was odd. Rude staff.
於 2023 年 6 月住了 5 晚
Milan 於 2023年7月14日的回應
Dear Haoran,Thank you for your review on your recent stay with us.I will speak to the team personally to ensure we provide a warm welcome at all times. I hope you allow us the opportunity to welcome you back in the near future.Regards,

8/10 不錯

Phetrapee

讚好:整潔度、職員與服務和住宿狀況
Good place
於 2024 年 5 月住了 5 晚

10/10 優異

Peter

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Laura

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Carolyn

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The styling of the hotel was fun and clever, showing off London's uniqueness in a lighthearted way.
於 2024 年 5 月住了 1 晚
Pedro 於 2024年5月14日的回應
Hi Carolyn!I'm super happy you had a lovely time with us! We hope you come back to see us and stay again in the future at nhow london hotel. Have a lush day! Pedro Villachica - Guest Relations Manager

6/10 一般

Assam

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Overall this property did not meet my standards. First off, the bathroom lighting was very dark and I can barely do basic things like shave. I literally had to use my phone light to see things clearly. The breakfast was just OK. The breakfast food gets cold because the spread is literally 10 steps away from the front door entrance to outside and obv London morning being chilly, the food gets cold.
於 2024 年 4 月住了 5 晚
Pedro 於 2024年5月14日的回應
Dear Assam,Thank you for taking the time to share your experience with at nhow London Hotel.Please accept our apologies for the disturbance you experienced during your stay and for falling short of our high standards. We have noted your feedback and I would like to assure you that action is being taken in response to your comments and every effort is being made to ensure similar issues do not occur in the future.We hope to have the opportunity to welcome you back soon and restore your confidence in our hotel.Best wishes,Pedro Villachica - Guest Relations Manager

6/10 一般

Shannon M

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ran into issues with the tv and coffee maker not working. Staff upgraded us to another room however, our phone didn't work and house keeping didn't replenish some coffee suppliers, including cups. Otherwise the hotel was clean, notoo noisy, great bar and good good in the restaurant.
於 2024 年 4 月住了 5 晚
Pedro Villachica 於 2024年4月28日的回應
Dear Shannon,Thank you for choosing nhow London and for sharing your recent stay with us.I'm glad that the Team promptly reacted when knowing you were facing problems in your room with a free room upgrade.It's also great to know that you found the hotel to be clean, quiet and the bar and restaurant to be great.We look forward to welcoming you again and we will make sure you enjoy a perfect stay.All the best,Pedro Villachica - Guest Relations Manager

10/10 優異

Edward (London)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great find, very reasonable, cool decor. Only downside is underground parking is pricey!
於 2024 年 4 月住了 1 晚
Pedro 於 2024年4月21日的回應
Dear Edward,We are so so so happy knowing you did enjoy your time among us! Hope to see you soon at nhow London!All the best,Pedro Villachica - Guest Relations Manager

10/10 優異

Dallas

於 2024 年 4 月住了 1 晚

10/10 優異

lee

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Karen

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nhow hotel - WOW! My friend and I stayed in your beautiful hotel last night. Everything was simply perfect. What a stunning hotel. We loved the decor and your team are simply wonderful. We would highly recommend this gem and we will certainly be back soon.
於 2024 年 4 月住了 1 晚
Pedro 於 2024年4月21日的回應
Hi Karen!So many compliments! THANK YOU! It was great having you and we hope to see you again around soon :)All the best,Pedro Villachica - Guest Relations Manager

10/10 優異

Deborah

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely staff beautiful room and fab food
於 2024 年 4 月住了 1 晚
Pedro 於 2024年4月16日的回應
Thank you Deborah!For visiting and for your sharing your amazing feedback.We're looking forward to welcoming you back!All the best,Pedro Villachica - Guest Relations Manager

10/10 優異

Adriana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved our stay at Nhow London! The property was extremely clean and the location was perfect...2 blocks from the bus line that takes you to Kings Cross underground in 5 minutes. The staff was attentive and made our stay comfortable.
於 2024 年 3 月住了 8 晚
Pedro 於 2024年4月8日的回應
Dear Adriana, Thank you so much for sharing your experience with us! The team will be delighted to hear their efforts were appreciated! Looking forward to hopefully having you back again in the near future at nhow london hotel. All the best, Pedro Villachica - Guest Relations Manager

8/10 不錯

Tracy

讚好:整潔度、職員與服務和住宿狀況
Dramatic decor. Location wasn't great - 18 minute walk from underground- Barbican. Take a taxi. Hotel in the middle of housing estates. 13 minute walk to Exmouth Market area which is lovely- coffee shops, bars, indie shops.
於 2024 年 3 月住了 1 晚
Pedro 於 2024年4月8日的回應
Dear Tracy, Thank you for sharing your experience with us. There are several bus routes running from our property to the two main underground stations next to us (Angel and Old Street). On the other hand, off the tourist path but great transportation options within walking distance, we find our location to be luckily quiet.We hope to see you again soon at nhow london hotel. All the best, Pedro Villachica - Guest Relations Manager

10/10 優異

Kurstin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Best hotel in London!
於 2024 年 3 月住了 4 晚
Pedro 於 2024年4月3日的回應
Hello!!And THANK YOU! We definitely do have the best Guests ever! :)We are thrilled you have enjoyed your stay with us.Looking forward to welcome you back very soon!All the best,Pedro Villachica - Guest Relations Manager

10/10 優異

ryan

讚好:整潔度、職員與服務和住宿狀況
Wonderful stay
於 2024 年 3 月住了 1 晚
Pedro 於 2024年4月3日的回應
Hi Ryan!Thank you so so much for this wonderful review.We LOVE having you stay with us at nhow london hotel and it makes us so happy that you enjoy staying here.Have a lush day!We look forward to your next visit!Best wishes,Pedro Villachica - Guest Relations Manager

10/10 優異

Vishal

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel comfortable room, can't complain
於 2024 年 3 月住了 1 晚
Pedro 於 2024年3月19日的回應
Dear Vishal,Thank you kindly for taking a moment to review your most recent stay with us at nhow london hotel. We are thrilled to hear that you had a great stay with us and we very much appreciate your 5 out of 5 review. I do hope that we can welcome you back to the hotel very soon for another excellent stay. Warmest Regards, Pedro Villachica - Guest Relations Manager

8/10 不錯

Stephanie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely bright and fun hotel comfortable beds and lovely breakfast.
於 2024 年 3 月住了 1 晚
Pedro 於 2024年3月19日的回應
Dear Stephanie,Thank you kindly for taking a moment to review your most recent stay with us at nhow london hotel. We are thrilled to hear that you had a great stay with us. I do hope that we can welcome you back to the hotel very soon for another excellent stay. Warmest Regards, Pedro Villachica - Guest Relations Manager

4/10 欠佳

Jorge (Wading River)

讚好:住宿狀況
不滿:職員與服務
於 2024 年 2 月住了 3 晚

6/10 一般

Ana

於 2024 年 2 月住了 1 晚

10/10 優異

Lars Peter

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

10/10 優異

Ali

於 2024 年 2 月住了 1 晚

10/10 優異

Maiya

於 2024 年 2 月住了 1 晚

8/10 不錯

André (Kuesnacht)

讚好:整潔度、職員與服務和住宿狀況
Good Location, nice room. Toilette cleaning unfortunately not done. Rest perfect, nice suite
於 2024 年 2 月住了 2 晚
Pedro Villachica 於 2024年2月19日的回應
Dear Andre,Thank you for taking the time to share your experience with us at Nhow London Hotel.We are delighted to learn that we met your expectations and rest assured that your comment about the toilette cleaning has been shared with the Housekeeping team and action will be taken to ensure the issue is corrected moving forward.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best wishes,Pedro Villachica - Guest Relations Manager

8/10 不錯

victoria

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Albina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sehr schönes Hotel ruhig gelegen aber doch sehr Centra
於 2024 年 2 月住了 3 晚
Milan - Front office manager 於 2024年2月14日的回應
Dear Albina,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Karen

讚好:整潔度、住宿狀況和客房舒適度
Everything perfect. Booked breakfast, cheap and really good x
於 2024 年 2 月住了 1 晚
Milan - Front office manager 於 2024年2月13日的回應
Dear Karen,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed here to attend a game at The Emirates. The initial reason to choose this hotel was because it had parking (additional fee) We were able to walk the 2 miles to the Emirates but there are plenty of buses available. We were pleasantly surprised that the hotel was modern, had a cool vibe and was very different to most hotels we visit. The room was spacious and had every amenity needed including complimentary water in the fridge and lip balm in the bathroom! Will stay again when in the area.
於 2024 年 2 月住了 1 晚
Milan - Front office manager 於 2024年2月13日的回應
Dear Mark,Thank you for taking the time to feedback on your recent stay with us. Thank you for complimenting our bedrooms and facilities, we are most grateful.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Richard

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a modern funky hotel which I really enjoyed
於 2024 年 2 月住了 1 晚
Milan 於 2024年2月13日的回應
Dear Richard,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Wahid

讚好:整潔度、職員與服務和住宿狀況
Great place to stay
於 2024 年 1 月住了 1 晚
Milan - Front office manager 於 2024年2月7日的回應
Dear Wahid,Thank you for sharing your wonderful review with us.We do hope to welcoming you back in our hotel in the near future. Best regards,

10/10 優異

Leanne

於 2024 年 1 月住了 2 晚
Milan - Front office manager 於 2024年2月7日的回應
Dear Leanne,Thank you very much for you review.We do hope to welcoming you back in our hotel in the near future. Kind regards,MilanFront office manager

10/10 優異

Emma

於 2024 年 1 月住了 3 晚
Milan - Front office manager 於 2024年1月30日的回應
Dear Emma,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 優異

Ingrid

於 2024 年 1 月住了 1 晚
Milan - Front office manager 於 2024年1月30日的回應
Dear Ingrid,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 優異

Simon

Quirky and fun
於 2024 年 1 月住了 1 晚
Milan - Front office manager 於 2024年1月30日的回應
Dear Simon,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 優異

Pierre

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was great. Thanks.
於 2024 年 1 月住了 1 晚
Milan - Front office manager 於 2024年1月23日的回應
Dear Pierre,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Erinn (Santa Monica)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 5 晚
Milan - Front office manager 於 2024年1月23日的回應
Dear Erinn,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Abigail

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 8 晚
Milan - Front office manager 於 2024年1月23日的回應
Dear Abigail,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Mark

於 2023 年 12 月住了 1 晚
Milan - Front office manager 於 2024年1月11日的回應
Dear Mark,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

6/10 一般

Charlotte

於 2024 年 1 月住了 2 晚
Milan - Front office manager 於 2024年2月13日的回應
Dear Charlotte,Thank you for your review. We do hope to welcome you back to the hotel again in the future. Kind regards,

10/10 優異

Erin

於 2024 年 1 月住了 1 晚
Milan - Front office manager 於 2024年1月11日的回應
Dear Erin,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Sanjita

於 2023 年 12 月住了 1 晚
Milan - Front office manager 於 2024年1月11日的回應
Dear Sanjita,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

shannan (New York)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are wonderful. Accommodating. Room exceptionally clean. This place is a find. I’d stay again.
於 2023 年 12 月住了 4 晚
Milan - Front office manager 於 2024年1月11日的回應
Dear Shannan,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Kaaya

於 2023 年 12 月住了 4 晚
Milan - Front office manager 於 2024年1月11日的回應
Dear Kaaya,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Athena

於 2023 年 12 月住了 4 晚
Milan - Front office manager 於 2024年1月8日的回應
Dear Athena,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Anis

讚好:整潔度、職員與服務和住宿狀況
Das zweite mal in diesem Hotel einfach nur hervorragend
於 2023 年 12 月住了 3 晚
Milan - Front office manager 於 2024年1月2日的回應
Dear Anis,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Christine

於 2023 年 12 月住了 8 晚
Milan - Front office manager 於 2024年1月2日的回應
Dear Christine,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

2/10 很差

Kieran

不滿:整潔度
於 2023 年 12 月住了 2 晚
Milan - Front office manager 於 2024年2月14日的回應
Dear Kieran,Thank you for your review.Please accept my sincerest apologies for not meeting your expectations on this occasion. Best regards,

10/10 優異

Robert

於 2023 年 12 月住了 4 晚
Milan - Front office manager 於 2024年1月2日的回應
Dear Robert,Thank you for your review.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Amanda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Enjoyed my stay. Breakfast could have been better with more varieties.
於 2023 年 12 月住了 1 晚
Milan - Front Office Manager 於 2023年12月21日的回應
Dear Amanda,Thank you for your review.We are glad you enjoyed your stay.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 優異

Ronan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Impressed with the modern design of this hotel and the friendly staff
於 2023 年 12 月住了 1 晚
Nhow London 於 2023年12月18日的回應
Dear Ronan,Thank you for your review. We hope to have you stay with us again.