They gave me an upgrade to king bed but the room has a tiny tiny window so the room is quite dark. Also kind of dusty. Should do better job cleaning. Ceiling height low. Walls are thin. But flexible in checkin time. Location good.
Hung Hung M
2024 年 8 月入住 3 晚
10/10 超赞
真实旅客
团体旅客
2024 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy staycation
Good location just 5 mins walk to tube station where can take Elizabeth line straight to/from Heathrow. Clean room. Breakfast choices are awesome
Overall, a bit of a shoddy experience. The pictures don't match the room type - ordered a premium room and got matched with a standard but the reception staff - one gentleman in particular was very accommodating. He did compensate for the issues that we faced however we saw two rooms and both were not very clean. The location is, of course, great but I wouldn't stay here again. Thank you.
Erin
2025 年 6 月入住 1 晚
10/10 超赞
Sheila,Cambridge
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The lobby is pleasant and inviting. The rooms are decent sized for this part of London. We arrived very early in the morning and no rooms were available for early check-in, but the staff offered complementary breakfast, an ample and well-chosen buffet. We experienced some serious construction noise above us toward the end of our stay. It would have been nice to be forewarned, but it was a relatively minor inconvenience.
Sheila
2025 年 7 月入住 2 晚
6/10 一般
Jeffrey
2025 年 7 月 19 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Hotel is in good condition and in the heart of Bloomsbury right off Oxford St. But two issues: some construction there so noise during the day and only one elevator worked, plus main stairs was blocked for construction. Also, we got a Deluxe room, but it had no table or chairs so had to eat or drink tea on bed. From pics on site, appeared to be a Standard room
Jeffrey
2025 年 7 月入住 2 晚
8/10 还可以
Meghan
与配偶出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room itself was lovely, however the ongoing construction on the other floors was a bit loud. Otherwise a great stay!
Meghan
2025 年 7 月入住 2 晚
10/10 超赞
marcus
与家人出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Staff was very friendly and knowledgeable of the city around
marcus
2025 年 7 月入住 6 晚
10/10 超赞
Lee
与配偶出行
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Great location for central london
Lee
2025 年 7 月入住 2 晚
8/10 还可以
ROSALIA
与家人出行
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Bueno
ROSALIA
2025 年 7 月入住 3 晚
6/10 一般
Caroline
与家人出行
2025 年 7 月 12 日
满意:清洁度
Location was pretty good but the room was very small. Totally overpriced and definitely not worth the price
Caroline
2025 年 7 月入住 1 晚
4/10 很差
Hannah
与配偶出行
2025 年 7 月 5 日
We had booked a standard room which was listed as a double. Unfortunately the bed was a very small double and I'm 6 months pregnant, sharing with my husband. I didn't sleep very well at all and we had to leave at 05:30 in the morning.
The welcome at check in was lovely and the lobby smelt lovely. The communal areas were decorated really well and I felt excited to get to the hotel room. That is until we saw the room. Unfortunately, as mentioned the bed was not a standard double so we went down to the lobby to speak with reception and was told we couldn't be moved due to it being fully booked. We were offered a complimentary breakfast which we couldn't accept and then was offered complimentary drinks at the bar till 11pm but it was after 11pm when we were told that. Plus being 6 months pregnant I wasn't feeling up to sitting in a bar at that time.
We returned to the room still unhappy so we checked Expedia to see if there were any rooms available that we could be moved to and there were. We used the room phone to call down to reception to see if we could be moved any it took 5 attempts to get through. We were still told they were fully booked and couldn't be moved and was then told the system was down and they were using a bit of paper that said they were fully booked.
We had to stay in the room and it was an unpleasant experience unfortunately.
Hannah
2025 年 7 月入住 1 晚
8/10 还可以
Amitoj
2025 年 7 月 1 日
满意:服务设施,清洁度
Amitoj
2025 年 6 月入住 2 晚
6/10 一般
Rebecca
2025 年 6 月 29 日
Rebecca
2025 年 6 月入住 2 晚
4/10 很差
laurie
与配偶出行
2025 年 6 月 29 日
不满意:员工和服务、服务设施、住宿条件和设施
C’était terrible
On est arrivé pas de climatisation dans la
Chambre très petite
On nous a changé de chambre qui avait une odeur épouvantable ( la peinture nous dit le manager) la
Suite suivante on a fini par nous donné une autre chambre (plutôt jolie) mais le coffre ne marchait pas
Le téléphone ne fonctionnait et le service en chambre n’a pas marché la
Dernière nuit
Bref un combat de chaque instant
Dommage car l’emplacement est très bien
L’hôtel est bien aussi mais un personnel désorganisé et incompétent même si sympathique
laurie
2025 年 6 月入住 4 晚
10/10 超赞
Taylor
与配偶出行
2025 年 6 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was clean, and staff were so helpful with early check-in and storing our bags after our 6am arrival. Only complaint is the lifts are a bit slow!
Taylor
2025 年 6 月入住 2 晚
6/10 一般
kristina
商务旅客
2025 年 6 月 25 日
满意:员工和服务
Excellent central location. Room was tiny and the shower leaked making the whole room smell of mould
kristina
2025 年 6 月入住 4 晚
8/10 还可以
brian
2025 年 6 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All great except for the air conditioning - luckily it was not too hot.
brian
2025 年 6 月入住 3 晚
6/10 一般
PEMRA,LOS ANGELES
2025 年 6 月 21 日
不满意:服务设施
PEMRA
2025 年 6 月入住 1 晚
10/10 超赞
Keith
2025 年 6 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Good basic room and very well placed for London Theatres etc