This is usually my go to hotel when in London, great location, good room size if I book the city room, great late night bar with good bar staff and cocktails. My issue is that the hotel rooms are now really dated, the savings grace was the late night bar tenders making great cocktails. They have now gone and the bar is not that desirable, good for regular drinks at best. For the past 6 years I've been staying here the elevators/lifts have always been temporarily been on a reduced service. I used to really like this hotel for it's price and location, but I now think it's time for me to look at other options.