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倫敦女王之門酒店的評價

4 out of 5
倫敦女王之門酒店
31-34 Queens Gate, London, England

評價

8.8

優異

10 分評分，優異；1001 則評價中有 513 則" "
8 分評分，不錯；1001 則評價中有 342 則" "
6 分評分，一般；1001 則評價中有 101 則" "
4 分評分，欠佳；1001 則評價中有 24 則" "
2 分評分，很差；1001 則評價中有 21 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Sze Siu

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
一切都很滿意
於 2024 年 2 月住了 2 晚

8/10 不錯

Shuk Yi Rosita

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
LA 於 2023年8月23日的回應
Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況
The bathroom is poorly maintained and lack of shower gel.
於 2019 年 12 月住了 2 晚
Shane Van Sanden 於 2020年1月24日的回應
Dear Guest, I am very sorry to hear that you did find your bathroom not to your liking which I have taken on board . I am happy to keep you informed that we will be having all bathrooms changed during our refurbishment soon. it was also sad to see that you did not have enough shower gel which we could have sent some right away if you had called us. I do trust that you will be back and have a great stay with us. Kind Regards Shane Van Sanden Operations Manager

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店乾淨 服很好！ 地點正好是我計畫要去的地方。 對我來說是很好的一次主訴經驗。
於 2019 年 12 月住了 2 晚
Shane Van Sanden 於 2019年12月25日的回應
Dear Guest, Thank you so much for sharing your recent stay with us. I was glad to see that you did have a good stay and that our clean and good service was something that you did like and our amazing location which most of our guest do talk about a lot. Kind Regards Shane Van Sanden Operations Manager

8/10 不錯

LI-CHUAN

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
三人房間空間滿大的，尤其是2樓眺高樓層感覺非常舒服，床也很好睡，還不錯的選擇，附近又有美食很不錯的環境。
於 2019 年 10 月住了 3 晚
Shane Van Sanden 於 2019年11月3日的回應
Dear Li-CHUAN, Thank you so much for your feedback about your recent stay with us. I was glad to read that you did like your room and our comfortable beds which we hear a lot about how amazing the beds are. Indeed our location is a very good environment for many tourist to move around within walking distance. Love to have you back. Kind Regards Shane Van Sanden Operations Manager

8/10 不錯

oi fan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚
Shane Van Sanden 於 2019年9月14日的回應
Dear oi fan, Thank you so much for sharing your rating with us. I trust that you had a lovely time. Looking forward for your next trip back. Kind Regards Shane Van Sanden Operations Manager

8/10 不錯

oi fan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 6 晚
Shane Van Sanden 於 2019年9月9日的回應
Dear oi fan, Thank you so much for scoring us with regards to your recent stay with us and I trust you had a lovely time. Thank you once again. Kind Regards Shane Van Sanden Operations Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 1 晚
Shane Van Sanden 於 2019年6月26日的回應
Dear Guest, Thank you for sharing your rating with us. I do trust that you had a lovely time and looking forward for your next trip back. Kind Regards Shane Van Sanden Operations Manager

8/10 不錯

真實旅客

於 2018 年 12 月住了 5 晚
Shane Van Sanden 於 2019年4月1日的回應
Dear Guest, Thank you so much for your review score. I trust you had a lovely time and that you would come back. Kind Regards, Shane Van Sanden Operations Manager

10/10 優異

Tsui Yee Pearl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間整潔
環境安靜舒適, 去Harrods十幾分鐘步行路程, 房間整潔。
於 2019 年 2 月住了 3 晚
Theodora Front Desk Supervisor 於 2019年2月20日的回應
Dear Mr. Tsui, Thank you for your recent stay at the Queens Gate Hotel. I am quite happy to hear that you have enjoyed your stay and you found everything comfortable and convenient. Looking forward to welcoming you back. Warmest Regards, Theodora Front Desk Supervisor

8/10 不錯

Angel

新裝修有電梯價格優惠
於 2018 年 8 月住了 1 晚
Shane Van Sanden 於 2018年9月2日的回應
Dear Guest Thank you so much for choosing to stay with us and we trust that you had a nice time. All our room prices are in line with all four star hotels within the area and it always depends on whats going on with in the area as there is much high demand for rooms and the location. We would love to have you once again. Kind Regards Shane Van Sanden Operations Manager

8/10 不錯

meiying

讚好：整潔度、職員與服務和住宿狀況
交通便利
地理位置优越

10/10 優異

Sonia (Edmonton)

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a lovely property. It was walkable to lovely tourist areas. It had quite a British feel, and the staff service was superb. My small quibble was there were no hanging structures for garments in my room. While I appreciate I booked a small room. I find it difficult to understand how there could be nothing to hang not even a jacket. I would remove the desk and add a small bureau for hanging items.
於 2024 年 4 月住了 3 晚

10/10 優異

michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
staff very good and friendly,clean comfortable room.presented with complimentary dish of fresh fruit - lovely touch.Bathroom a bit small but only slight issue.
於 2024 年 4 月住了 1 晚

10/10 優異

ronald

於 2024 年 3 月住了 1 晚

10/10 優異

Anthony (Laveen)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
LA 於 2024年3月29日的回應
Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.We are grateful for your generous scoring and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

10/10 優異

Wilhelmina (rodeo)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Staff are very friendly and helpful. Nice quiet hotel with comfortable beds.
於 2024 年 3 月住了 5 晚
LA 於 2024年3月16日的回應
Dear Guest, Thank you for taking the time to write such an amazing review following your recent stay at the Queens Gate Hotel. We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay soon. Warm Regards, Leila AbdulkeirmThe Queens Gate Hotel

10/10 優異

Joan

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Lovely reception and had a room upgrade Given complimentary platter of fruit Very impressed
於 2024 年 3 月住了 1 晚
LA 於 2024年3月16日的回應
Dear Guest, Thank you for taking the time to write such an amazing review following your recent stay at the Queens Gate Hotel. We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay soon. Warm Regards, Leila AbdulkeirmThe Queens Gate Hotel

10/10 優異

Chieh

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly and professional staff!
於 2024 年 2 月住了 5 晚
LA 於 2024年3月5日的回應
Dear GuestThank you for taking the time to write such an amazing review following your recent stay at the Queens Gate Hotel. We cannot thank you enough for your kind words. We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay soon. Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

8/10 不錯

Keneth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient for us as we went to see a show at Royal Albert Hall. Very nice area. The hotel is clean and the staff helpful and polite. The down side was car parking. We would normally of trained to the are area but my partner had not long had a knee joint replacement so we drove down, obviously I had to park some distance away from the hotel, although I was able to drop my partner off at the hotel. The car park I used was safe but 10 to 15 minutes walk away and it cost £50 to park overnight. I realise it’s London but would help to have some sort of deal with use to a car park. We got the room at a really good price so I’m grateful for that. We both enjoyed our stay and would stay there again as well as recommend to anyone. Really nice staff.
於 2024 年 3 月住了 1 晚
LA 於 2024年3月5日的回應
Dear GuestThank you for taking the time to write such an amazing review following your recent stay at the Queens Gate Hotel. We cannot thank you enough for your kind words. The entire team is extremely overwhelmed and pleased with your comments and to know that the service and friendliness of the staff contributed to such a perfect stay. We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay soon. Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 優異

Paul

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
LA 於 2024年3月5日的回應
Dear GuestThank you for taking the time to give us a lovely score.We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay soon. Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 優異

Leigh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, service, bar, food and room.
於 2024 年 2 月住了 1 晚

10/10 優異

jule

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay will very welcoming staff. Would definitely stay again. Breakfast was also amazing.
於 2024 年 2 月住了 1 晚

10/10 優異

Miss

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Great hotel, and perfect location
We really enjoyed the queens gate hotel, especially as we were upgraded to a huge room with a fabulous bathroom! Hotel had a small, well stocked bar, and the food was very good, we ate one evening there but were the only ones in the restaurant.The weekend buffet breakfast was exceptional, and then during the week you can choose anything you want, nice to have an eggs benedict! Bed was comfortable, lovely White company toiletries, and very quiet, so good sleep. Great location for the Albert hall and close enough to Gloucester street tube to get anywhere including Heathrow in an hour.
於 2024 年 1 月住了 4 晚

10/10 優異

Kelly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Sandra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般

Rawdhah

讚好：整潔度和客房舒適度
不滿：職員與服務
Meh
When I checked in they gave me the worse room ever next to the AC machines on the roof till I complained and they changed it the next day The Arab suddenly stopped working and they couldn’t find out the issue Also the sign was don’t disturb yet the cleaner kept knocking then entered the room Also the cleaner took my room card and didn’t return it till I reported it I asked for late check out and they refused even I was willing to the pay the fees Jerry and Stephanie were nice and friendly and that start was for them
於 2023 年 12 月住了 4 晚

10/10 優異

Carrie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had two rooms and both were very clean and well maintained. The staff is friendly and helpful! We will stay here again. Recommend this hotel for families and couples! Breakfast was fantastic!!
於 2023 年 12 月住了 6 晚

10/10 優異

Jane

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Our room was quiet and comfortable We liked the Christmas decorations and the spacious lobby area.
於 2023 年 12 月住了 2 晚

10/10 優異

Moe

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff! Super accommodating. Close to places! Thank you!
於 2023 年 12 月住了 3 晚

10/10 優異

Alkis Ernestos

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasant, courteous and very professional staff. Christmas dinner away from home felt quite 'at home' indeed. Regards
於 2023 年 12 月住了 1 晚

8/10 不錯

Sophie

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Had a good stay at this property. My partner and I were visiting a show at the royal Albert hall and the location was great for this. The room was newly renovated and very nice and clean. We also received a free room upgrade which was very appreciated. The only issue was on arrival. I struggled to understand the person on the front desk (I am English so should not be an issue in an English hotel). Then, the battery had died on the door card reader so we had to stand in the narrow hallway for 15 minutes whilst they looked for someone to fix it. Perhaps offering us to wait in the bar would have been a better option. I would have rated 4.5 stars if this were an option as the hotel itself was great, just could have done without the little hiccups on check in after a long day of travelling.
於 2023 年 12 月住了 2 晚

8/10 不錯

Jeanne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Unfortunately the hotel is undergoing renovations and even at 11.30 at night there was obviously work going on overhead of our room! Sounded like carpet laying? Guests should be warned about possible noise. Good hotel though, brilliantly located for our needs.
於 2023 年 12 月住了 1 晚

8/10 不錯

James

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was in general fine. The bathroom was cramped.
於 2023 年 10 月住了 1 晚

8/10 不錯

Julie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love the fact that there are 3 single beds quite rare to find in a hotel. The only thing I didn’t like was the fact I had to let them take £50 off my credit card incase we had any extras? You should be charged at end not up front as I certainly would not have used £50 in extras!
於 2023 年 12 月住了 1 晚

10/10 優異

Joan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient for Royal Albert Hall and museums
於 2023 年 12 月住了 1 晚

10/10 優異

Chelsea

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Francesca

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Susan

於 2023 年 11 月住了 1 晚

10/10 優異

JOHN

家人同遊
Our go to hotel in London!
於 2023 年 11 月住了 2 晚

6/10 一般

Kai

I like the location
於 2023 年 11 月住了 7 晚

10/10 優異

Nilam

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was really clean throughout. Staff were very accommodating and friendly.
於 2023 年 11 月住了 1 晚

10/10 優異

SADIE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would definitely stay here on my next trip to England! The staff are excellent and made us feel so welcomed.
於 2023 年 11 月住了 1 晚

10/10 優異

Hiroko

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a pleasant stay
於 2023 年 11 月住了 3 晚

6/10 一般

Sarah

於 2023 年 9 月住了 1 晚

8/10 不錯

LIUYUAN

於 2023 年 10 月住了 6 晚
LA 於 2023年11月19日的回應
Dear Guest,Thank you for giving us a great score after your stay with us.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 優異

Stefan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
LA 於 2023年11月19日的回應
Dear Guest,Thank you for giving us a great score after your stay with us.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards, Leila AbdulkerimThe Queens Gate Hotel

10/10 優異

Simon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A really good, decent hote
A really good, decent hotel. Couldn’t fault anything. Decent sized room (especially considering the area. Good service, great food (and beer!). Amazing breakfast too. You won’t go wrong booking for this hotel
於 2023 年 11 月住了 2 晚
LA 於 2023年11月19日的回應
Dear GuestThank you for sharing your comments from your recent stay at the Queens Gate Hotel. We read with great pleasure that you had a comfortable stay at our hotel with decent size room, with great food and Beer. We are also very happy to read that you enjoyed our service.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

10/10 優異

Jonathon

讚好：整潔度、職員與服務和住宿狀況
Brilliant location, clean, great staff, wonderful breakfast
於 2023 年 10 月住了 1 晚
LA 於 2023年11月19日的回應
Dear GuestThank you for sharing your comments from your recent stay at the Queens Gate Hotel. We read with great pleasure that you had a comfortable stay at our hotel and that you found our location brilliant, our property clean and our breakfast wonderful.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel

10/10 優異

Simon

於 2023 年 11 月住了 1 晚
LA 於 2023年11月19日的回應
Dear Guest,Thank you for giving us a great score after your stay with us.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards, Leila AbdulkerimThe Queens Gate Hotel