Delmonico Inn & Suites 的評價

8/10 不錯

Griselda

多人同遊

2023年11月10日

Short Stay

Good, Clean Room. Quiet is a great spot of quick stay. One night stay, friendly staff

於 2023 年 11 月住了 1 晚

Wendy 於 2023年11月10日的回應

Thanks for staying with us!! We appreciate your feedback, We hope to see you back soon. Have a great rest of the week.

8/10 不錯

miriam

2023年10月28日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2023 年 10 月住了 1 晚

Wendy 於 2023年10月28日的回應

Thanks for staying with us!! We appreciate your feedback, We hope to see you back soon. Have a great rest of the week.

8/10 不錯

Angela

2023年10月16日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Not in the best location but the rooms are clean and comfortable. Perfect for one night stay.

於 2023 年 10 月住了 1 晚

Wendy 於 2023年10月16日的回應

Thanks for staying with us!! We appreciate your feedback, We hope to see you back soon. Have a great rest of the week.

8/10 不錯

manuel

2023年10月14日

讚好：住宿狀況

於 2023 年 10 月住了 1 晚

Wendy 於 2023年10月15日的回應

Thanks for staying with us!! We appreciate your feedback, We hope to see you back soon. Have a great rest of the week.

8/10 不錯

Richard

2023年10月7日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Good enough for one night

Good wifi, comfy and clean bed, good space, decent shower. The area felt sketchy and property was next to railroad track. So you get to hear that once in awhile.

於 2023 年 10 月住了 1 晚

Wendy 於 2023年10月7日的回應

Thank you so much for staying at the Delmonico Inn & Suites in Sylmar. We value your feedback. We look forward to seeing you in the future.

10/10 優異

Claudia

2023年9月4日

讚好：整潔度、職員與服務和住宿狀況

於 2023 年 9 月住了 1 晚

Wendy 於 2023年9月5日的回應

Thanks for staying with us!! We appreciate your feedback, We hope to see you back soon. Have a great rest of the week.

2/10 很差

steve

2023年8月19日

於 2023 年 8 月住了 1 晚

Wendy 於 2023年9月15日的回應

Thank you for the honest feedback and rating of our property. We sincerely apologize that you did not have the experience you hoped for.

10/10 優異

Aaron

2023年8月7日

於 2023 年 8 月住了 1 晚

Wendy 於 2023年9月1日的回應

Thank you so much for staying at the Delmonico Inn & Suites in Sylmar. We value your feedback. We look forward to seeing you in the future.

2/10 很差

Charles

2023年8月1日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

於 2023 年 7 月住了 2 晚

Wendy 於 2023年8月1日的回應

Thank you so much for staying at the Delmonico Inn & Suites in Sylmar. We value your feedback. Have a great rest of the week.

8/10 不錯

Suchitra

2023年7月16日

讚好：整潔度、職員與服務和住宿狀況

Nice and clean, perfect for 1 night stay

於 2023 年 7 月住了 1 晚

Wendy 於 2023年7月17日的回應

Thank you so much for staying at the Delmonico Inn & Suites in Sylmar. We value your feedback. We look forward to seeing you in the future.

2/10 很差

Sid

伴侶同遊

2023年7月10日

不滿：整潔度、職員與服務和住宿狀況

Windows were held together with tape. Carpet was dirty and falling apart. Bed was old and hard. Chairs were broken. The employees were rude.

於 2023 年 7 月住了 1 晚

Wendy 於 2023年7月10日的回應

Dear Guest, we appreciate you choosing to stay with us and are truly sorry to hear that you had issues in your room. We will take steps to correct and prevent these problems from happening in the future.

10/10 優異

Laudia

家人同遊

2023年5月30日

讚好：整潔度、職員與服務和住宿狀況

I love that there is a microwave and refrigerator. my stay was clean and comfortable.

於 2023 年 5 月住了 2 晚

Wendy 於 2023年5月31日的回應

Thanks for staying with us!! We appreciate your feedback, We hope to see you back soon. Have a great rest of the week.

6/10 一般

Rozalia

家人同遊

2023年2月23日

讚好：整潔度和職員與服務

不滿：住宿狀況

於 2023 年 2 月住了 1 晚

Wendy 於 2023年2月23日的回應

Thank you so much for staying at the Delmonico Inn & Suites in Sylmar. We value your feedback. We look forward to seeing you in the future.

8/10 不錯

Monica

伴侶同遊

2022年7月2日

讚好：整潔度、職員與服務和住宿狀況

The gentleman who took care of my check in was very friendly and helpful. The room was clean and the surrounding area was also nicely kept.

於 2022 年 7 月住了 1 晚

Wendy 於 2022年7月2日的回應

Thank you so much for staying at the Delmonico Inn & Suites in Sylmar. We value your feedback. We look forward to seeing you in the future.

10/10 優異

Reyna

2022年5月29日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2022 年 5 月住了 1 晚

Wendy 於 2022年5月29日的回應

Thank you for the awesome ratings! We're glad you enjoyed your stay.

8/10 不錯

Albert

2022年5月20日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2022 年 5 月住了 1 晚

10/10 優異

America

伴侶同遊

2022年5月19日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Cleanliness and customer service

於 2022 年 5 月住了 1 晚

Wendy 於 2022年6月10日的回應

Thanks so much for your feedback, we look forward to having you stay with us again!

10/10 優異

Pamela

多人同遊

2022年5月10日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Compliment

It was wonderful cozy warmth homie place for a last min thing

於 2022 年 5 月住了 1 晚

Wendy 於 2022年5月10日的回應

Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay!

8/10 不錯

Jose

2022年4月11日

讚好：整潔度、職員與服務和住宿狀況

於 2022 年 4 月住了 1 晚

10/10 優異

Alicea l

2021年11月9日

讚好：整潔度、職員與服務和住宿狀況

於 2021 年 11 月住了 1 晚

8/10 不錯

Alfredo Garay

家人同遊

2021年10月15日

讚好：整潔度、職員與服務和住宿狀況

La zona no es la mejor, las habitaciones limpias y buena relación calidad con precio

於 2021 年 10 月住了 1 晚

Wendy 於 2021年10月15日的回應

Thank you for staying with us. Appreciate your feedback. We look forward to welcoming you back soon.

10/10 優異

Suragni

2021年10月4日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Peaceful clean good customer service located close to everything

於 2021 年 10 月住了 1 晚

Wendy 於 2021年10月4日的回應

Thanks for staying with us!! We appreciate your feedback, We hope to see you back soon. Have a great rest of the week.

8/10 不錯

Monica

家人同遊

2021年9月11日

讚好：整潔度和客房舒適度

Comfortable

Okay clean quiet and peaceful.

於 2021 年 7 月住了 1 晚

Wendy 於 2021年9月11日的回應

Thanks so much for your feedback, we look forward to having you stay with us again!

10/10 優異

真實旅客

2021年6月29日

於 2021 年 6 月住了 1 晚

10/10 優異

Azjargal

2021年6月16日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2021 年 6 月住了 1 晚

Wendy 於 2021年6月16日的回應

Thanks for staying with us!! We appreciate your feedback, We hope to see you back soon. Have a great rest of the week.

10/10 優異

Lucy

2021年5月25日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2021 年 5 月住了 1 晚

Wendy 於 2021年5月26日的回應

Thank you for staying with us. Appreciate your feedback. We look forward to welcoming you back soon.

8/10 不錯

Rodolfo

2020年11月26日

讚好：職員與服務、住宿狀況和客房舒適度

於 2020 年 11 月住了 1 晚

Wendy 於 2020年11月30日的回應

Dear Rodolfo Thank you for your nice review. We hope to serve you again. Regards and stay safe.

10/10 優異

christine

商務旅客

2020年11月22日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Convenient and comfortable

於 2020 年 6 月住了 1 晚

Wendy 於 2020年11月30日的回應

Dear Christine, Thank you for your nice review. We hope to serve you again. Regards and stay safe.

2/10 很差

真實旅客

2020年9月3日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Rude manager . Want a refund . Betrayl and racist

Bad experience with the management . Made me regret spending so much money at this dump . Found roaches and spiders in my room coming from the alley theu my window and bathroom door was broken . The carpet was filthy . Go elsewhere .

於 2020 年 8 月住了 1 晚

Wendy 於 2020年9月3日的回應

Dear Guest, we appreciate you choosing to stay with us and are truly sorry to hear that you had issues in your room. We will take steps to correct and prevent these problems from happening in the future.

2/10 很差

Kevin

2020年9月3日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Rude and unethical . Need a makeover or remodel .

Old furniture and the carpet was filthy . Left my sons feet black and dirty. Felt disrespected after they took my money for over a month worth of stays decided to offer me better deal.outside of hotels .com to get more money from me . Not recommended . Not friendly

於 2020 年 8 月住了 1 晚

Wendy 於 2020年9月3日的回應

Dear Guest, we appreciate you choosing to stay with us and are truly sorry to hear that you had issues in your room. We will take steps to correct and prevent these problems from happening in the future.

4/10 欠佳

Kevin

家人同遊

2020年9月3日

不滿：職員與服務、住宿狀況和客房舒適度

Bad management . Found roach in the bathroom yuck

Found a roach in the bathroom and the door didnt even lock . They were nice at first but $2000 later they turned on me and my family and wont rent to me because my i.d expired even though i stayed with them 60 days before this day. Now all of sudden they decided to not rent to me when i had my son with me they denied me renting the room because they decided to change there policys that minute . I felt disrespected and backstabbed after being loyal customers to these people did they decide to turn evil on me . Very disapponted and sad after leaving this place . No worrys i will never return back here again . your chairs are run down and i found a roach in your bathroom and orher then that i have no complaints but the management is now racists towards hispanics .

於 2020 年 8 月住了 1 晚

Wendy 於 2020年9月3日的回應

Dear Guest, we appreciate you choosing to stay with us and are truly sorry to hear that you had issues in your room. We will take steps to correct and prevent these problems from happening in the future.

2/10 很差

真實旅客

多人同遊

2020年9月3日

不滿：整潔度、職員與服務和住宿狀況

No guests allowed policys

No privacy the bathroom door didnt even lock . And roaches in there kitchen was dirrty . Not worth the price . Broken furniture and dirty floor . The owner is nosey and wafches you in your room at all times .

於 2020 年 8 月住了 1 晚

Wendy 於 2020年9月3日的回應

Dear Guest, we appreciate you choosing to stay with us and are truly sorry to hear that you had issues in your room. We will take steps to correct and prevent these problems from happening in the future.

4/10 欠佳

真實旅客

2020年9月3日

讚好：客房舒適度

不滿：整潔度和職員與服務

INvasion of privacy no locks on bathroom door .

No guests allowed and found roaches in there kitchen. Bathroom door didnt even lock or close . Had to use the broken chair in the room to close the door in the bathroom

於 2020 年 8 月住了 1 晚

Wendy 於 2020年9月3日的回應

Dear Guest, we appreciate you choosing to stay with us and are truly sorry to hear that you had issues in your room. We will take steps to correct and prevent these problems from happening in the future.

2/10 很差

真實旅客

家人同遊

2020年9月3日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Racist and roaches . Ewwww

Roaches in my bathroom coming from the lack of screens on the windows facing the alley. Never again go elsewhere . They watch everything including inside your room . They hear everything including inside your rooms . Smoke detectors dont work fire hazard and they got spiders and bugs outside the rooms.

於 2020 年 8 月住了 1 晚

Wendy 於 2020年9月3日的回應

Dear Guest, we appreciate you choosing to stay with us and are truly sorry to hear that you had issues in your room. We will take steps to correct and prevent these problems from happening in the future.

6/10 一般

Ana

2020年8月30日

於 2020 年 8 月住了 1 晚

Wendy 於 2020年8月30日的回應

Thanks for staying with us!! we appreciate your feedback, We hope to see you back soon.Have a great rest of the week.

4/10 欠佳

真實旅客

商務旅客

2020年8月29日

不滿：整潔度、職員與服務、設施服務和住宿狀況

I don’t liked it’s dirty I’ll not coming back anymore

於 2020 年 8 月住了 1 晚

Wendy 於 2020年8月29日的回應

Dear Guest, we appreciate you choosing to stay with us and are truly sorry to hear that you had issues in your room. We will take steps to correct and prevent these problems from happening in the future. We hope you will choose to stay with us again.

6/10 一般

Maximiliano

商務旅客

2020年8月24日

讚好：整潔度

於 2020 年 8 月住了 1 晚

Wendy 於 2020年8月24日的回應

Thanks for staying with us!! we appreciate your feedback, We hope to see you back soon.Have a great rest of the week.

4/10 欠佳

Cathy

伴侶同遊

2020年8月21日

不滿：整潔度、設施服務和住宿狀況

It is a bad part of town. The pillows were so bad that I went and bought some. The “suite” was a small room that had office chairs at the side table. The bathroom had mold and the toilet leaned.

於 2020 年 8 月住了 2 晚

Wendy 於 2020年8月21日的回應

Dear Cathy, we appreciate you choosing to stay with us and are truly sorry to hear that you had issues in your room. We will take steps to correct and prevent these problems from happening in the future. We hope you will choose to stay with us again.

8/10 不錯

Monique

多人同遊

2020年8月14日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2020 年 8 月住了 1 晚

Wendy 於 2020年8月14日的回應

Dear Monique, Thank you so much for your feedback, we really appreciate it and we hope to see you back soon!

10/10 優異

STEPHEN

商務旅客

2020年8月10日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice and comfortable

於 2020 年 8 月住了 1 晚

Wendy 於 2020年8月10日的回應

Dear Stephen, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and we look forward to having you again as our guest.

10/10 優異

Jose (Las Vegas NV)

家人同遊

2020年7月29日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Muy limpios y eficientes y a buen precio los recomiendo al 100

於 2020 年 7 月住了 1 晚

Wendy 於 2020年7月29日的回應

Thank you for the awesome ratings! We're glad you enjoyed your stay.

8/10 不錯

Kevin

家人同遊

2020年7月7日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Spacious rooms and nice people

Nice people . Would stay again . If i had to stay somewhere temporarily i would stay here again. Kinda pricey but its worth it . Spacious rooms .

於 2020 年 6 月住了 1 晚

Wendy 於 2020年7月7日的回應

Thank you for your feedback, we appreciate you taking the time to tell us about your stay.

8/10 不錯

Latrice

2020年7月7日

讚好：整潔度、住宿狀況和客房舒適度

The hotel staffed knocked on my door at 8:15 and I was sleeping. I guess to see if we checked out. Very unprofessional!!

於 2020 年 6 月住了 1 晚

Wendy 於 2020年7月7日的回應

Thank you for choosing to stay with us. I am so sorry to hear about the difficulties you had during your stay and I assure you I will address them with my staff immediately. Please accept my apologies. We hope you will stay with us again!

10/10 優異

blanca

2020年6月21日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Me encanto el servicio

於 2020 年 6 月住了 1 晚

Wendy 於 2020年6月21日的回應

Dear Blanca, Thank you so much for your feedback, we really appreciate it and we hope to see you back soon!

8/10 不錯

真實旅客

家人同遊

2020年6月7日

讚好：整潔度和職員與服務

Easy access. Shopping nearby. Quiet and comfortable.

於 2020 年 6 月住了 1 晚

Wendy 於 2020年6月7日的回應

Thanks for staying with us!! we appreciate your feedback, We hope to see you back soon.Have a great rest of the week.

8/10 不錯

Kathleen

家人同遊

2020年5月25日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2020 年 5 月住了 1 晚

Wendy 於 2020年5月26日的回應

Thanks for coming back to stay with us again, and thanks for the review!

10/10 優異

Kevin

2020年5月20日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Spacious room comfortable bed. Felt like home.

Very comfortable and very spacious room . I was very impressed by the comfortable bed and pillows soft . Didnt want to leave this place but couldnt afford to stay longer or i would have. Nice people that run this place are very friendly. Highly recommend . The only thing i would say that would make this place better is if they had a vending nachine with snacks but other then that my son and i enjoyed our stay . Thank you so much and i hope to stay with you guys agsin soon . Loved it ..

於 2020 年 5 月住了 1 晚

Wendy 於 2020年5月20日的回應

Thank you for your nice comments and great experienced.We are here to make your stay an enjoyable one.

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