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Altstadt Hotel Magic Luzern

3.0 star property
Unlock the magic of Lucerne's Old Town with a stay that combines comfort and convenience.

Choose dates to view prices

Nestled in Old Town Lucerne, Altstadt Hotel Magic Luzern offers a unique blend of modern comforts and historic charm. With shopping on site, dry cleaning services, and luggage storage, you'll feel right at home. Connect to free in-room WiFi or explore the nearby Chapel Bridge with concierge services to guide you. Multilingual staff are always happy to help.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
The current price is HK$2,070
HK$2,199 total
includes taxes & fees
28 May - 29 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age - 25

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM

The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]

Front desk staffed during limited hours

If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]

Information provided by the property may be translated using automated translation tools

The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.

Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 23 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Altstadt Hotel Magic Luzern pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Altstadt Hotel Magic Luzern?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Altstadt Hotel Magic Luzern on 28 May 2026 start from HK$2,070, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Altstadt Hotel Magic Luzern?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Magic Luzern?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Magic Luzern?

Checkout is at 11 AM. Late checkout is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Magic Luzern located?

Located in Old Town Lucerne, this hotel is steps away from Lucerne Town Hall and Chapel Bridge. Rosengart Collection and Jesuit Church are just steps away. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

9.0

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 317 out of 987 reviews
Rating 8 - Good. 388 out of 987 reviews
Rating 6 - Okay. 168 out of 987 reviews
Rating 4 - Poor. 61 out of 987 reviews
Rating 2 - Terrible. 53 out of 987 reviews

Reviews

Verified

8/10 Good

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Unique, clear, excellent location. Nothing special but a good place.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Alstadt Hotel Magic in Lucerne was very nice. The check in process was easy. The staff was friendly and helpful. We arrived via car which was valet parked and returned to us on demand which was nice. The location of the hotel is great. You are steps away from the sites and not far from the train station. There are numerous restaurants all within walking distance.
Stayed 2 nights in May 2026
Verified

8/10 Good

Rouzbeh

Liked: Cleanliness, staff & service
Disliked: Amenities
The checking in was tricky as you have to do it at an adjacent hotel. No amenities, but the location is superb.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Great room and lovely staff. Plenty of coffee and very peaceful stay
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kelsey

Good experience for the budget. The room was large and the location was convenient.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Dr

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was well appointed with just about balcony view of the river. However, the overall appearance of the hotel is all a bit low key, check in is at the nearby Krone hotel and the entrance to magic is very underwhelming. The room was a bit tacky, but functional for a short break
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed I didn’t get the room near near the river however was “upgraded” to hotel nearby which was bigger (plaza view). Great location!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Fun and busy location~ large room
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Room was comfortable and clean. We loved the Jacuzzi. Hotel was close to every we wanted to visit
Stayed 1 night in May 2025
Verified

6/10 Okay

Alexander

Liked: Cleanliness
Great location
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in honeymoon suite with a beautiful view of the city and river. Bed was comfortable, room was clean and enjoyed our stay. Thankfully there were fans in the room to keep you cool because no A/C. If you do some research ahead of time finding the hotel and check in location is easy.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Carroll

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, friendly staff
Stayed 1 night in Dec 2024
Verified

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Tien Dung

Liked: Cleanliness, staff & service
Great convenient location. H see vé to to main Hotel Krone for check-in, do not go direct to hotel Magic.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location lots to see locally & lovely views from windows
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful service staff and great room. Location was ideal for sightseeing the town of Luzern and environs.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is amazing, one the best you can get.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transit. Lots to see nearby
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jacqueline

Location is the best!

Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Caroline Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Love the different themes of each room and the proximity to the river and shops!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money right in the heart of city center. The hotel staff were very helpful and courteous. Also breakfast was fantastic
Stayed 2 nights in May 2024
Verified

8/10 Good

miguel

Liked: Cleanliness, staff & service, amenities
Lighting was low so room was kind of dark. Front entrance door was not locking. Excellent location and valet parking goo(pricey)
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and relatively quiet. There were a number of restaurant options in the area and it was within easy walking distance to many of the sites that are clearly worth seeing. The breakfast was outstanding.
Stayed 2 nights in Sep 2024