Such a beautiful stately, home felt like I was in a scene out of Dalton Abbey. The bedroom was amazing. The room is spotless the spa. Area was also spotless.The food in the restaurant was really getting there
Dawn
2025 年 7 月入住 1 晚
10/10 超赞
niveth
2025 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel
niveth
2025 年 7 月入住 1 晚
6/10 一般
Humaira,Dallas
2025 年 7 月 18 日
满意:清洁度
不满意:员工和服务
There was no bell boy you have to carry your luggage by yourself . Lots of stairs . Elevator was not spacious need upgrade . Staff should need to smile they were very serious .
Humaira
2025 年 7 月入住 1 晚
2/10 糟糕
Jamal
与配偶出行
2025 年 7 月 13 日
不满意:清洁度、服务设施、住宿条件和设施
The air con has not been working for over 2 months. The hotel do not advertise this and still sell the rooms at full rates. It was a very unpleasant experience and so unfortunate. We stayed when there was a heatwave (over 30 degrees Celsius).
The hotel manager offered his apology and didn’t offer anything substantial to compensate for This. He only offered a free afternoon tea or an upgrade only if I decided to stay again at the hotel. That’s not really a compensation as that requires spending at least £200 for an overnight stay.
The hotel will close in September 2025 for 3 years for a refurb. All the staff except for grounds staff are being made redundant. You can tell staff morale is low and not motivated. Feel sorry for them.
Jamal
2025 年 7 月入住 1 晚
10/10 超赞
Wayne
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Amazing location and i ha e to say david service standards are exceptional ......thank you to everyone who looked after us see you all again soon 🙏🙏😁😁👍👍
Wayne
2025 年 7 月入住 2 晚
6/10 一般
Sylvie
2025 年 7 月 4 日
Sylvie
2025 年 7 月入住 1 晚
10/10 超赞
Josephine
与配偶出行
2025 年 6 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stunning location, views, architecture and interiors. Excellent service and the meals were divine. Upgraded to suite which was unexpected but incredibly welcome for my partners birthday! The spa facilities were just fantastic and the golf course superb! We'll definitely be back!
Josephine
2025 年 6 月入住 1 晚
6/10 一般
brian thomas
与配偶出行
2025 年 6 月 13 日
满意:服务设施,清洁度
the lovely grounds for us made our stay wonderful, however whilst we enjoyed the old building and could feel the history, it's obviously in need of a refurb.
The staff were amazing, we did not have breakfast but the supper was best forgotten.
Spa was very enjoyable.
brian thomas
2025 年 6 月入住 1 晚
2/10 糟糕
Cheryl
与配偶出行
2025 年 6 月 12 日
不满意:住宿条件和设施,服务设施
The food if you could call it that was disgusting.We ordered what they call lunch!!! choice for a 5 star hotel is dreadful,
we had to have a burger!! for my partners birthday lunch as the other choice was a sandwich.On the dinner menu I chose artichoke risotto,the rice was not cooked and the artichoke consisted of 3 outside leaves that were burned totally not just chared as stated, no artichoke in the dish at all,and it was tepid at best,as was the soup.
.The room was very ordinary and a long walk from the main building and with no opening windows.
Pretentious , totally overpriced rip off.
Cheryl
2025 年 6 月入住 2 晚
10/10 超赞
Wayne
2025 年 6 月 8 日
Wayne
2025 年 6 月入住 1 晚
10/10 超赞
Colin
与家人出行, 与配偶出行
2025 年 6 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Luton Hoo is a fabulous hotel.
The building is a work of art, and the food & beverage are excellent quality (and sensibly priced).
The crowning feature of the hotel is the people who work there.
The staff are are friendly, well-informed and professional. They are a credit to the hotel and great ambassadors for the brand/
Colin
2025 年 6 月入住 1 晚
10/10 超赞
Robert
与配偶出行
2025 年 6 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property - great staff who made the visit even more enjoyable. Many thanks for the great service
Robert
2025 年 5 月入住 1 晚
8/10 还可以
Roger,Leighton Buzzard
2025 年 5 月 31 日
满意:清洁度、服务设施、住宿条件和设施
.
Roger
2025 年 5 月入住 1 晚
10/10 超赞
Daniel
与配偶出行
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing stay in a wonderful hotel. The room and grounds were amazing. Didn't get to sample the included spa area but will definitely do that next time.
A perfect stay and one I would highly recommend.
Daniel
2025 年 5 月入住 1 晚
10/10 超赞
charlotte
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
our best hotel experience:)
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
charlotte
2025 年 4 月入住 1 晚
10/10 超赞
Neil
与配偶出行
2025 年 4 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Beautiful building with amazing interior. Rooms are very good but without snacks. Restaurant food is very good.
Staff levels are too low in the restaurant. The evening meal was slow to arrive and the young men lacked confidence. Breakfast was the same with the staff under too much pressure. I suspect the owner is boosting profits by cutting staff.
The stonework on the outside steps and garden is badly worn and in need grouting and repairs.
The new owners are cleary not interested in spending on infrastructure and repairs.
Neil
2025 年 4 月入住 1 晚
6/10 一般
Sarah Jayne
2025 年 4 月 30 日
满意:员工和服务,清洁度
Tired and dated.
Sarah Jayne
2025 年 4 月入住 2 晚
10/10 超赞
Robin
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Us
Excellent
Robin
2025 年 4 月入住 1 晚
10/10 超赞
Milan
2025 年 4 月 25 日
Milan
2025 年 4 月入住 1 晚
10/10 超赞
James
与家人出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Set in a large country estate the hotel has the convenience of bei g 15 mi s from town and airport but the feel of being in the country. Roo.s were large, spa is open 630 to 9pm weekdays. Walks around the grounds to see wildlife are peaceful.