This was by far the worst hotel I have ever booked. I picked this hotel because it has a pool, I wanted my kids to have a good time. Turns out the pool was extremely cloudy and dirty to the point you couldn’t even see the one ladder steps deep. Next to the pool they have a hot tube/spa, the water on that was GREEN! There was a smell in the room that as time went by it got worse like dead animal in the room, on top of the already smelly room. They moved me to a different room, no more rotten smell, but smelly room still. The location is great because the lake and ferry to the island are 4 minutes away walking, BUT the facilities are not maintained at all! The pictures make it seem like a great room until you get there. It’s a complete disappointment.
The customer service is awful, they also have roches!! Despite they saying they don’t. If you want towels, you have to go get them from the main lobby, they don’t take anything over to your room!!!. Never booking there again!