亲爱的客人 非常感谢您选择我们的酒店并分享您的估价。 不，很高兴知道你很享受你的住宿。 抱歉翻译 亲切的问候

Dear Ping, Thank you very much for choosing us for your stay in Madrid and for sharing your comments about it. We are happy to know that our location, team and breakfast made you stay perfect and we hope to welcome you son. Best Regards, Esther Manzano Front Desk Manager preciados@petitpalace.com

Dear customer, Thank you very much for sharing your comments about your stay. We are really glad to know that it was your second stay in our hotel and everything was positive again. We hope to see you soon. Best Regards, Esther Manzano Front Desk Manager

Dear Guest, Thank you for the great review of our hotel! It is a pleasure to know that you enjoy your stay We hope to see you again very soon. Best Regards Marta Andrés Front Desk Manager

Dear SharonWe want to thank you for your great review, which helps us to keep improving our services.We are pleased to know that you enjoyed a pleasant stay with us, and all of our services met your expectations.We will be glad to welcome you back if you return to Madrid in the future!Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados

Dear Bernard,We would like to thank you for sharing your review and your comments, because they help us to improve our services.We are glad to know that you had a positive stay with us.However, we are sorry to know that your room size did not fit your expectations, as you booked a small double room, we suggest you try in the future a double standard or double room with views, both of them bigger and with a small balcony, where we hope you will feel much more comfortable. It would be our pleasure to welcome you back if you return to Madrid in the future, giving us the opportunity to offer you a better experience.Best regards.John Hernández - Guest Service.Petit Palace Preciados

Dear Dinora,We would like to thank you for your great review and your comments, which help us to keep improving our services.We are glad to know that you enjoyed a pleasant stay with us, and our special location helped you to easily explore this beautiful city.It will be our pleasure to welcome you back if you return to Madrid in the future.Best Regards.Jonathan Hernández - Guest Service.Petit Palace Preciados

Dear Angel,Thank you very much for your feedback!It is great to read that everything was perfect during your stay in Petit Palace, because we work hard every day to reach this goal. Do not hesitate that we will do our best to continue working in this way in the future.Looking forward to welcoming you again in Madrid. Best regards,Gabriel Miranda. Experience Manager.gabriel.miranda@petitpalace.com

Estimado Esau,Quiero darle las gracias por compartir con nosotros su estupenda valoración y sus comentarios, ya que nos animan y nos ayudan a seguir mejorando nuestros servicios.Nos alegra mucho saber que han disfrutado de una agradable estancia con nosotros, que nuestra especial ubicación les ayudó a recorrer más cómodamente la ciudad, y que todos nuestros servicios fueron de su agrado.¡Esperamos volver a recibirles muy pronto!Un cordial saludo.Jonathan Hernández - Guest Service.Petit Palace Preciados

Estimada Estela,Quiero darle las gracias por compartir con nosotros su estupenda valoración y sus comentarios, que nos animan y nos ayudan a seguir mejorando nuestros servicios.Nos alegra mucho saber que ha disfrutado de una estancia tan agradable con nosotros, que nuestra especial ubicación le ayudó a recorrer más cómodamente la ciudad, y sobre todo que quedó satisfecha con nuestro completo desayuno buffet, así como con el servicio que recibió de parte de nuestro equipo.¡Esperamos volver a recibirle muy pronto!Un cordial saludo.Jonathan Hernández - Guest ServicePetit Palace Preciados.

Dear Francisco,We would like to thank you for your review and comments, which help us to continue improving our services.We are pleased to know that your stay with us was positive and that all of our services met your expectations. We also appreciate your suggestion. We are currently undergoing renovation and refurbishment works in some of the rooms, which will be carried out in the coming months, so we hope that on your next visit we can show you some of the rooms already renovated.It will be a pleasure for us to welcome you again if you return to Madrid in the future.Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados

Dear Pedro,I would like to thank you for your great review and your comments, which help us to keep improving our services.It is a pleasure to know that you enjoyed a fantastic stay with us, and above all that you were so satisfied with the service you received from our team, especially from our colleagues Sergio and Lucía, thank you for your kind words for them. We all put our efforts and care every day to try to make you feel at home during your stay, It is a pleasure for us to have achieved it!We look forward to welcoming you back soon!Best regards.Jonathan Hernández - Guest ServicePetit Palace Preciados

Dear Linsy:I would like to begin by thanking you for taking the time to provide us with your feedback from your recent stay with us.Whilst an apology will regrettably not alter the outcome of your experience in this occasion, I do extend it with all sincerity. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.It has been a great pleasure to host you in Madrid and we look forward to welcoming you again soon. If you gave us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards,María RomeroGeneral Manager

Dear Sean,Thank you for your feedback!We are glad to read that everything was perfect during your stay in Petit Palace because we work hard every day to reach this goal. In addition, it is true that our location, in the main downtown of Madrid, is very convenient for visiting the most important places of the city. Looking forward to welcoming you again in Madrid. Best regards,Gabriel Miranda- Experience Manager.gabriel.miranda@petitpalace.com

Dear Milton,We would like to thank you for your great review, which helps us to keep improving our services.It is a pleasure to know that you enjoyed a pleasant stay with us, and that all of our services met your expectations.We will be glad to welcome you back if you return to Madrid in the future.Best Regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.

Dear Jacques,We want to thank you for sharing your review, which helps us to keep improving our services.We are glad to know that you had a pleasant stay with us.We will be glad to welcome you back if you return to Madrid in the future, and we will do our best to provide you with an even better experience.Best regards.Jonathan Hernández - Guest Service.Petit palace preciados.

Prezado Felipe,Muito obrigado por seus comentários!Ficamos muito felizes em saber que tudo correu perfeitamente durante sua estada no Petit Palace, pois sempre tentamos fazer com que você se sinta em casa. Além disso, você destaca aspectos relevantes como nossa localização central, ideal para visitar a cidade de forma muito confortável, e a atenção de nossa equipe. Continuaremos a nos esforçar para oferecer aos nossos hóspedes a melhor experiência possível.Estamos ansiosos para recebê-lo novamente em Madrid. Com os melhores cumprimentos.Gabriel Miranda. Experience Manager

Estimado jorge,Le damos las gracias por compartir su estupenda valoración y sus comentarios con nosotros, ya que nos animan y nos ayudan a seguir mejorando nuestros servicios.Nos alegra mucho que haya disfrutado de una agradable estancia con nosotros, que nuestra especial ubicación le ayudó a recorrer más cómodamente la ciudad y que todos nuestros servicios estuvieron a la altura de sus expectativas..¡Esperamos volver a recibirle muy pronto!Un cordial saludo.Jonathan Hernández - Guest ServicePetit Palace Preciados.

Estimado Otto.En primer lugar, muchísimas gracias por sus comentarios.Nos alegra enormemente saber que logramos cumplir sus expectativas durante su estancia, ya que siempre trabajamos para hacerles sentir como en casa.Además, nos destaca un aspecto tan relevante como nuestra ubicación, en pleno centro de la ciudad, resultándole ideal para visitar los puntos más importantes de una manera muy cómoda.No dude que continuaremos trabajando para ofrecerles la mejor experiencia posible en el futuro. Saludos cordiales.Gabriel Miranda. Experience Manager.gabriel.miranda@petitpalace.com

Estimado Luis,Quiero darle las gracias por compartir su estupenda valoración.Es un placer saber que ha disfrutado de una agradable estancia con nosotros, y que todos nuestros servicios estuvieron a la altura de sus expectativas.¡Esperamos volver a recibirle muy pronto!Un cordial saludo Jonathan Hernández - Guest ServicePetit Palace Preciados

Estimado cliente,Quiero darle las gracias por compartir su estupenda valoración.Nos alegra mucho saber que ha disfrutado de una agradable estancia con nosotros, y que todos nuestros servicios estuvieron a la altura de sus expectativas.¡Esperamos volver a recibirle muy pronto!Un cordial saludo Jonathan Hernández - Guest ServicePetit Palace Preciados

Dear Bonggeun,We would like to thank you for your great review and your comments, which help us to keep improving our services.It is a pleasure to know that you enjoyed a pleasant stay with us, and our special location helped you to easily explore this beautiful city.It will be a pleasure for us to welcome you back if you return to Madrid in the future!Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.

Dear Yirina,First of all, thank you very much for your comments.We are sorry that we generally failed to meet your expectations at Petit Palace, as we always work to make you feel at home. Also, please do not hesitate that we will take note of your suggestion about the perceived bad smell in order to make the best decisions in these aspects and thus improve our product as much as possible.Looking forward to welcoming you again in Madrid. Best regards,Gabriel Miranda. Experience Manager.

Dear Asleigh,We would like to thank you for your great review and your comments, which help us to keep improving our services.We are glad to know that you enjoyed a fantastic stay with us, and our special location helped you to easily explore this beautiful city.It will be a pleasure for us to welcome you if you return to Madrid in the future!Best Regards.Jonathan Hernández - Guest Service.Petit Palace Preciados

Estimado Pedro.¡Muchísimas gracias por su feedback!No alegra enormemente saber que todo fue a la perfección durante su estancia en Petit Palace, ya que siempre nos esforzamos para hacerles sentir como en casa. Continuaremos trabajando en esta misma línea para seguir ofreciendo las mejores experiencias.Deseando volver a acogerlo en Madrid. Saludos cordiales.Gabriel Miranda. Experience Manager.gabriel.miranda@petitpalace.com

Estimado Daniel,Quiero darle las gracias por compartir su estupenda valoración, opiniones como la suya nos animan y nos ayudan a seguir mejorando el servicio que ofrecemos a nuestros clientes.Nos encanta saber que ha disfrutado de una estancia tan agradable con nosotros, que nuestra especial ubicación le ayudó a recorrer más cómodamente la ciudad, y sobre todo que quedó tan satisfecho con el servicio recibido por parte de nuestro equipo.¡Esperamos volver a recibirle muy pronto!Un cordial saludo.Jonathan Hernández - Guest ServicePetit Palace Preciados

Estimado Daniel,Muchas gracias por compartir con nosotros su estupenda valoración y sus comentarios, ya que nos animan y nos ayudan a seguir mejorando nuestro servicio.Nos alegra mucho saber que ha disfrutado de una estancia tan agradable con nosotros, que nuestra especial ubicación le ayudó a recorrer más cómodamente la ciudad, y sobre todo que quedó tan satisfecho con el servicio recibido por parte de nuestro equipo, sobre todo por parte de nuestro compañero Sergio. Ponemos toda nuestra energía y cariño cada día para hacerles sentir como en casa durante su visita, ¡nos encanta haberlo conseguido!Será un placer para nosotros poder volver a recibirle si regresa a Madrid en el futuro y haremos todo lo posible para que disfrute de una experiencia aún mejor.Un cordial saludo.Jonathan Hernández - Guest ServicePetit Palace Preciados

Estimado Xavier.¡Muchísimas gracias por sus comentarios!Nos pone muy contentos saber que todo fue a la perfección durante su estancia en Petit Palace, ya que este es el mayor objetivo a alcanzar dentro de nuestro día a día. Está claro que esta es la línea a seguir si queremos ofrecer experiencias únicas a nuestros huéspedes.¡Será un placer volver a recibirles cuando regresen a Madrid!Un cordial saludo.Gabriel Miranda- Experience Manager.gabriel.miranda@petitpalace.com

Estimado Dariel.En primer lugar, muchas gracias por el tiempo dedicado a compartir sus comentarios.Nos pone muy contentos saber que todo fue a la perfección durante su estancia en Petit Palace, ya que siempre intentamos que se sientan como en casa. Nos esforzaremos para continuar en esta misma línea de trabajo diario.¡Será un placer volver a recibirles cuando regresen a Madrid!Un cordial saludo.Gabriel Miranda- Experience Manager.gabriel.miranda@petitpalace.com

Dear Charles,We want to thank you for your great review, which helps us to keep improving our services.We are glad to know that you enjoyed a fantastic stay with us, that our special location helped you to easily explore this beautiful city, and above all that the service of our team has met your expectations. We all put our efforts and care every day to try to make you feel at home during your stay, It is a pleasure for us to have achieved it.We will be glad to welcome you back if you return to Madrid in the future!Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.

Dear Nancy,Thank you very much for your review of your recent stay at Petit Palace, as your comments encourage us to improve our product and service every day. Regarding what you write, I am happy to tell you that we have confirmed the refurbishment of all the rooms in the hotel in the coming months, so there will be a significant improvement in our product soon.Looking forward to welcoming you again in Madrid. Best regards,Gabriel Miranda. Experience Manager.gabriel.miranda@petitpalace.com

Estimada Liliana.Muchísimas gracias por la valoración sobre su reciente estancia en Petit Palace. Sus comentarios nos empujan a mejorar día a día nuestro producto y servicio con el fin de ofrecer a nuestros huéspedes la mejor estancia posible.Deseando volver a acogerla en Madrid. Saludos cordiales.Gabriel Miranda. Experience Manager.gabriel.miranda@petitpalace.com

Dear Yrina,We want to thank you for your great review, which helps us to keep improving our services.We are pleased to know that you enjoyed a pleasant stay with us, and that all of our services met your expectations. We will be glad to welcome you back if you return to Madrid in the future!Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados

Estimado Jorge.En primer lugar, muchísimas gracias por su valoración.No dude que daremos lo mejor de nosotros en nuestro trabajo diario con el fin de continuar mejorando nuestro producto y servicio y así poder ofrecer a nuestros huéspedes la mejor experiencia posible en el futuro, ya que no existe nada más importante para este equipo.Deseando volver a acogerlo en Madrid. Saludos cordiales.Gabriel Miranda. Experience Manager.gabriel.miranda@petitpalace.com

Estimado Juan,Queremos darle las gracias por compartir su valoración con nosotros.Nos alegra saber que ha disfrutado de una agradable estancia en el Hotel.Será un placer para nosotros volver a recibirle si regresa a Madrid en el futuro, y haremos todo lo posible para que disfrute de una experiencia aún mejor.Un cordial saludo.Jonathan Hernández - Guest ServicePetit Palace Preciados.

Dear Tetsuro,We want to thank you for your great review, which helps us to continue improving our services.We are pleased to know that you enjoyed a pleasant stay with us, and that all of our services met your expectations.We will be glad to welcome you back if you return to Madrid in the future.Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.

Dear Bevin,We would like to thank you for your review, which helps us to keep improving our services.We are glad to know you had a pleasant stay with us, and all of our services reached your expectations.It will be a pleasure for us to welcome you back if you return to Madrid in the future, and we will do our best to provide you with an even better experience.Best regards.Jonathan Hernández - Guest Service.Petit Palace preciados.

Dear Adriana,We would like to thank you for your great review and your comments!We are glad to know that your family enjoyed a pleasant stay with us, and our special location helped you to easily explore this beautiful city.It will be a pleasure for us to welcome you if you return to Madrid in the future!Best Regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.

Dear Guest,We would like to thank you for sharing your review and your comments with us, as it helps us to keep improving our service.We are glad to hear that you had a positive stay with us, however, we are sorry to hear that you had that problem with your Uber driver, there is a street about 40 meters from us where all cars can go, I don't know why your driver left you so far away.We thank you very much for your suggestions and we will take them into account for future improvements.It will be a pleasure for us to welcome you if you return to Madrid in the future, and we will do our best to provide you with an even better experience..Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.

Dear Hai,We would like to thank you for sharing your review and your comments with us, as it helps us to keep improving our service.We are glad to know that you had a positive stay with us, however, we are sorry to know that you had that problem with the smell, please remember you can contact our staff 24/7 if you need any assistance during your stay.It will be a pleasure for us to welcome you if you return to Madrid in the future, and we will do our best to provide you with an even better experience..Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.

Dear Yoshinaga,We would like to thank you for your review, which helps us to keep improving our services.We are glad to know that you had a positive stay with us, and all of our services reached your expectations.It will be a pleasure for us to welcome you back if you return to Madrid in the future, and we will do our best to provide you with an even better experience.Best Regards.Jonathan Hernández - Guest Service.Petit Palace Preciados

Dear Charles,We want to thank you for your review and your comments, which help us to continue to improve our services.We are pleased to know that you enjoyed a pleasant stay with us, and that you liked our tasty breakfast buffet, we strive to offer a wide variety of quality foods to suit the preferences of most of our guests, and we are delighted to have achieved this.We will be glad to welcome you again if you return to Madrid in the future, and we will do our best to provide you with an even better experience.Best regards,Jonathan Hernández - Guest Service.Petit Palace Preciados.

Dear Mer,We want to thank you for your great review, which helps us to continue improving our services.We are pleased to know that you enjoyed a fantastic stay with us.We will be glad to welcome you if you return to Madrid in the future.Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.

Dear John,We want to thank you for your review and your comments, which help us to continue improving our services.We are pleased to know that you enjoyed a pleasant stay with us, and that the service of our team has fulfilled your expectations. We all put our efforts and care every day to try to make you feel at home during your stay, It is a pleasure for us to have achieved it.We also appreciate your suggestion, and we will keep it in mind for future improvements.We will be glad to welcome you if you return to Madrid in the future.Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.