Manila Makati Museum Hotels

"Location is nice but room is dated. Could be cleaner. Service very slow. Hospitality is great, but you need to really flag down someone for help when assistance needed. Room really needs better cleaning. Shower head was molded and had to ask them to change and clean. When calling front desk, service requested was extremely slow."

"Beautiful property in a beautiful area. Would stay there again."

"The staff is one of the main reasons i come back to this hotel. Always accommodating. I stayed at a hotel around the corner it was a 5-star hotel, but they didn't go out of their way to be friendly so i stop going there."

"All good! Room and staff!"

"Clean room, friendly staff and great food."

"Amazing customer service"

"Great hotel and service for the money. I recommend it."

"Breakfast was not good and dry. I booked a family suite, but they believed a king bed was good enough for a family, so I had to request an additional bed and pay for it. So, not satisfied."

"Having been to 151 countries, it’s my pleasure to express on Berjaya Makati Hotel, Manila. I have been to Manila 4 times & have spent 25 nights at this hotel. I had a very pleasant time at this centrally located hotel. Very friendly, helpful, respectful, polite, staff, acting instantly & promptly at reception, restaurant, housekeeping & so forth. A very lively lobby. Door keepers play a very active role at the entrance. All guests will be greeted & assisted in the lobby, on steps, footpath & to the cars. Housekeepers are prepared to help anytime without delay. Excellent room service. Buffet breakfast is served in the restaurant where food quality is excellent. Very hardworking & caring staff here. Above all, as the staff was so friendly & hardworking, I can recall some names as Kyla, Len, Shila, Jessica, Anna, Ayie, Azunta, Anjie, Mica, Princess & so forth. Looking forward to staying here next year. R. Manek. The Netherlands."