“Hand soap was very unsanitary and has a lot of flocculent mold inside. Our room was very small. And the shower was so confusing and they didn’t tell us how to use it. Unfortunately no one were there to ask at night when I want to take a shower. It’s unfriendly for English speaker because I can hardly communicate with the staffs. The stairs were so narrow and made it very hard to carry the suitcase upstairs. And this has nothing to do with price, I stayed in another hotel on San Cristóbal island,……
“This beautiful property is in the main path and waterfront, 50 yards away lay over a dozen sea lions each day ...an incredible sight. Great restaurants also yards away...The Pier Restaurant is amazing btw. Tatiana, the hotel's manager and her assistant are wonderful. They patiently explained everything to us, looked for excursions, and even walked us to the agency. The breakfasts are delicious and abundant, set outside with a water view, while finches come tableside. They also have water,……
“I enjoyed my stay here. The room itself is very basic but for the 3 days I was on the island it had everything I needed:hot water to shower, good wifi, filtered water to fill a bottle with and air conditioning. They also have a smart TV in the room which is a nice touch but I was too exhausted every day to ever use it. The other nice bonus was a small coffee/tea station and a microwave in the lobby common space. My tours all left early so it was nice to be able to grab some bread and fruit from……
“Wonderful stay! Rooms are spotless and the staff went out of their way for us. The shower was phenomenal! Would stay here again for sure. Highly recommend. ”
“Super cool artistic hotel. Reminds me of Barcelona.
Short walk to the pier but far enough that it’s very quiet at night.
Comfy bed, good AC!
Great staff!
Best market in town across the street.
Would stay again. ”
“Review for Casa de Nelly – San Cristóbal, Galápagos
We arrived at Casa de Nelly with modest expectations, but our experience far exceeded them in every way. From the moment we arrived, the warmth and kindness of the family made us feel truly at home. They provided personalized advice tailored to our needs, answered all our questions with genuine friendliness, and consistently went above and beyond to ensure we had the best stay possible.
The location is perfect—just two blocks from the Malecón……
“Great hotel for relaxing and comfortable vocation.
Cleaning people were doing good job!
Breakfast was ok.
Fast and easy check in.
Plenty of room for 2 adults and 3 kids.”
“Good location, close to restaurants and the breach but in a quiet and safe area.Very friendly environment. Great and complete breakfast. I highly recommend to stay at the Royal Galapagos. ”
“Awesome location, across from the beach and near the interpretation center and trails. The rooms were ok with a small fridge (that was very noisy), 20 random channels on a small TV, and comfortable beds. Great customer service when she was around (about half of the time during the day). The view from the balcony was really the best part.
We booked and paid online through Expedia but apparently this property didn't get the transfer. Not sure if this was a onetime issue with the worldwide……